Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. More casual, relaxed dining atmosphere.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Foodable

APRIL 14, 2022

A Company That Innovates The Future of Food | The Culinary Edge" on Spreaker. The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. Listen to "106.

Innovation 52

Innovation Fast Casual Food Casual 52

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Lavu

NOVEMBER 17, 2023

Fast- Food Restaurants Fast food chains are known for their speedy service, affordable prices, and convenient locations. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Adapting to consumer preferences and market trends is key to their success.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Future Market Insights reports that overall Plant Based Burgers sales revenue will surpass US$ 2.7 Plant-based eating was previously limited to some selected restaurants and casual cafes. Limited clean label vegan ingredients in the market.

Fine Dining 221

Fine Dining Fast Casual Food Supply 2022 221

The Restaurant Group

DECEMBER 29, 2023

The good news is people were eager to go back to restaurants and experience the flavors and freedom of dining out again. From culinary innovations to dining experience trends that brought in traffic, let’s recap 2023 food trends via this annual trends analysis of the year in the restaurant space. Eat’s a New Day!

2023 78

2023 Fast Casual 2024 Food 78

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” For example, restaurants can combine the experience of fine dining with fast-casual.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. Historically, restaurants have been slow to adopt innovative technology. Based on necessity and a will to survive, restaurants in every sector of the industry have been pivoting to meet customer expectations.

2021 191

2021 Email Marketing Online Ordering Advertising 191

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Barry McGowan, CEO Fogo de Chão.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 30, 2021

The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. ” Curry Up Now Adds Incentives LTO.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

NOVEMBER 8, 2022

Born and raised in France, Laroche is vice president of marketing with Symrise North America a global manufacturer of flavors for the food and beverage industry. I am in charge of marketing for a global food ingredient company and travel often for my day job. The pandemic gave me the time to write the book.

Food 180

Food Book Leadership Travel 180

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

MAY 21, 2020

To ensure a reopening is successful, a restauranteur first needs to look at everything through the lens of whether it is safe for their staff and customers. We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. That needs to be the number one priority.

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Aaron Allen & Associates

MAY 10, 2024

With billions at stake and the need to adapt rapidly to market dynamics, understanding how REITs can support your expansion, renovation, or operational optimization is vital. This article delves into how innovative financing structures can not only safeguard but also propel your business forward in uncertain times.

Hospitality 52

Hospitality Fast Casual Cash Management Hotels 52

7 Shifts

SEPTEMBER 20, 2021

Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Guest feedback can be much easier to obtain and process—making for less time collecting and organizing, and more time using data to improve your guest experience. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 13, 2021

Much has already been written about these changes, but our analysts suggest that the stickiness of these behaviors is a good indicator that a different kind of customer will arise out of the post-pandemic ashes. Staying nimble will allow operators to respond with value-oriented menus to meet their customers where they are.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

Dietary Restrictions 189

Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Bingage

JANUARY 14, 2020

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. Related Read – Restaurant Marketing Ideas & Trends to Focus in 2020. Related Read: Innovative Ideas to Increase Restaurant Sales!

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

JANUARY 23, 2020

As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Educate yourself on costs, hiring, and the market you are in before taking the leap. Create an experience. Fine dining, fast casual, etc.)

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Foodable

FEBRUARY 10, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. While innovations can help, they can only build on a solid foundation. “At

POS 64

POS Fast Casual Customer Experience Casual 64

Qu

MARCH 31, 2023

It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. According to our survey findings, QSRs and fast casuals saw digital sales averaging 25% of total sales in 2022. Customers are tired of restaurants getting their orders wrong. The industry has reached a turning point.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

NOVEMBER 29, 2019

Growing your restaurant business means being ready for a shifting market. But there are also some areas where innovation is needed. This might mean weaving elements of fast-casual dining into your design. Dining out is becoming a shareable experience. There is real potential on the horizon for restaurant owners.

Fast Casual 205

Fast Casual Equipment Small Business Mobile Ordering 205

Black Box Intelligence

MARCH 4, 2021

Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. These next-generation restaurant units address customer demand for a seamless ordering and pick-up experience. How to Enhance Guest Experience Without a Total Makeover.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies. We’ve seen many investors get into the restaurant technology space skipping due diligence and paying the price later.

2002 52

2002 Point of Sale 2023 Back of House 52

Next Restaurants

MAY 4, 2021

Updates and innovations continue to happen every day and staying on top of them can help you understand which ones will benefit your business the most. Here are some tech ideas that could help your restaurant become ready for a minimum contact experience: Digital Reservations. Kitchen Display Systems. Image from Wavesoft.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year. There will continue to be ample opportunities for growth in 2022 and beyond."

2022 207

2022 2030 Food Supply Recruiting 207