Modern Restaurant Management

MARCH 28, 2024

Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency.

Information 212

Information Allergens Food Supply Food 212

Modern Restaurant Management

FEBRUARY 15, 2024

The foundational strategy focuses on two pivotal elements: maintaining rigorous standards for commercial refrigeration and ensuring a robust plan to manage increased customer flow. Engineering a Resilient Cold Chain With escalating temperatures, the cold chain experiences incremental stress.

Kitchen Safety 114

Kitchen Safety Equipment Fine Dining Food Safety 114

7 Shifts

AUGUST 4, 2020

It’s no surprise the food industry leaves behind a large footprint—and while much of the supply chain is inevitable, there are many innovative and simple steps we can all take to reduce waste and our own carbon footprint. So let’s dive into the positive changes you can make and your customers will admire.

Waste 300

Waste Food Supply Seasonal Menu Equipment 300

Modern Restaurant Management

OCTOBER 31, 2022

As the winter months quickly approach, restaurants must prepare to continue serving their customers while navigating weather and health and safety challenges. Ongoing inflation, higher interest rates, escalating food prices, and a tight labor market across industries add to the uncertainty. Get Ready Early.

Food Supply 186

Food Supply Outdoor Supplies Customer Experience 186

Culinary Cues

JULY 15, 2022

Sorry, there isn’t a lot of good news for restaurants and chefs in recent years-except up to this point customer demand for the experience is rising. But not enough attention is being given to the issues surrounding the supply chain and the lack of real solutions. The war has nearly taken this robust farming nation off the map.

Food Supply 374

Food Supply Food Truck Consumer Goods 2000 374

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

MARCH 2, 2020

While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. Dark kitchens also known as delivery-only restaurants, ghost or virtual kitchens describes an industrial kitchen space dedicated solely to preparing food for delivery.

Supplies 202

Supplies Delivery Food Supply Back of House 202

The Restaurant Group

APRIL 21, 2024

Launching a business in a highly competitive industry like food and beverage (F&B) requires a deep and extensive understanding of the factors that fuel success. You may have an excellent menu or location but if your supply chain or marketing is half-baked, it could jeopardize your operations and earning potential.

Food Supply 78

Food Supply Fine Dining Seasonal Menu Equipment 78

7 Shifts

JULY 16, 2021

Sourcing Equipment. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? Conduct a Feasibility Study. Obtain Funding. Obtain Permits and Licenses.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

NOVEMBER 12, 2021

You’re approaching your busiest season, and more of your customers are planning gatherings and returning to their pre-pandemic spending levels. You’re also hostage to other rising costs and supply chain delays, and want to deliver the experiences your diners expect, now and into 2022. Maintaining Equipment.

Equipment 192

Equipment Kitchen Safety Food Supply Food Safety 192

7 Shifts

AUGUST 4, 2020

It’s no surprise the food industry leaves behind a large footprint—and while much of the supply chain is inevitable, there are many innovative and simple steps we can all take to reduce waste and our own carbon footprint. So let’s dive into the positive changes you can make and your customers will admire.

Waste 222

Waste Food Supply Seasonal Menu Equipment 222

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. According to Business Insider , 60 percent of restaurants who implemented AI technology say it's critical in improving their supply chain process.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 196

Leadership Small Business Cash Management Customer Experience 196

Perfect Daily Grind

MAY 7, 2023

For any specialty coffee roaster, one of the key factors to running a successful business is a continuous supply of fresh green coffee. However, with many medium or larger-sized roasters often having anywhere up to a year’s supply of green coffee, how can they manage their inventories as effectively as possible?

Supplies 176

Supplies Management Management Food Safety 176

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Social distancing and protective equipment ?? Hold a training session before re-opening with staff to walk them through the latest food handling safety procedures.

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 142

Front of House BOH Back of House 2023 142

Modern Restaurant Management

JANUARY 30, 2023

Full-service restaurants, for instance, are particularly subject to the effects of inflation—as consumers appear to shift some spending to limited-service establishments and QSRs to save food costs. This migration could be a goldmine for casual/fast food brands if only they had the people to support them.

Technology 182

Technology Fast Casual Waste 2023 182

Modern Restaurant Management

MAY 9, 2023

From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive.

Mobile Ordering 161

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 161

Modern Restaurant Management

AUGUST 11, 2020

Set up your livestream with the equipment and virtual event platform of your choice. These could include cocktails, food and beverage tastings, appetizers, main courses, desserts, event decor, and just about anything else you can think of. Virtual Meetings + Food or Swag. Classes and Tastings. Trivia Nights. Trivia Nights.

Events 209

Events Food Supply Entertainment Equipment 209

Modern Restaurant Management

MARCH 18, 2024

The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

SEPTEMBER 5, 2023

These razor-thin profit margins are driving QSRs to find innovative ways to keep up with the rapid pace of business while enhancing efficiency and delivering a best-in-class customer experience. These battery powered, sensor-enabled devices report the location, state, or condition of the environment, supplies, or other assets.

Food Safety 106

Food Safety Equipment Inventory Waste 106

The Rail

MAY 6, 2024

Starting your own business may be an exciting and intimidating experience. In the food and hospitality industry, you may increase exposure, draw clients, and position yourself for success by picking the ideal location for your cafe. Teach your employees to serve customers with a smile by emphasizing hospitality and contentment.

Café 52

Café Equipment Food Supply Customer Experience 52

Modern Restaurant Management

NOVEMBER 26, 2019

Dining out and purchasing food is about an experience. From the menu choices, to furnishings, to the appearance of wait staff, to how the food is presented, how food is packaged and assembled on shelves, are all designed to lead to a pleasant sensory experience and the desire to come back.

Customer Experience 94

Customer Experience Food Food Supply Waste 94

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022.

2022 184

2022 Food Supply Mobile Ordering Customer Experience 184

Cheetah

DECEMBER 20, 2021

The company is also dealing with shutdowns and fines due to lack of permits, food supply disruptions , and the enduring labor crisis. In most instances, restaurateurs provide staff and food supplies. Some ghost kitchens provide basic supplies like delivery packaging and cutlery. 4 Leading Ghost Kitchens Compared.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Clover - Restaurants

APRIL 9, 2024

Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. AI-based robots cook your food and deliver meals on time without missing a beat. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. What are AI and ML?

Front of House 197

Front of House Mobile Ordering Loyalty Program Back of House 197

Modern Restaurant Management

NOVEMBER 15, 2021

Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. Restaurant managers will need to identify and implement training solutions that accelerate onboarding and equip new employees to positively impact the bottom line as quickly as possible. trillion each year.

Training 179

Training Front of House Food Safety Back of House 179

Embrace the Suck

MAY 14, 2023

In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

Goliath Consulting

FEBRUARY 29, 2024

From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. Smart Menus and Personalized Dining Experiences Leading the charge are platforms like Popmenu, revolutionizing how diners interact with menus.

2024 147

2024 Technology Kitchen Safety Website Management 147

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 175

2022 Food Supply Back of House Kitchen Safety 175

7 Shifts

JUNE 1, 2022

BITAC Food and Beverage. Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Food Marketing Conference.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

APRIL 6, 2022

Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator.

Operations 183

Operations Kitchen Safety Food Safety Waste 183

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. It’s also wise to periodically offer live trainers who can explain details, share experiences, answer questions, and supplement online training. Ensure safety all along the supply chain.

Food Safety 184

Food Safety Kitchen Safety Loyalty Program Employee Relations 184

Modern Restaurant Management

NOVEMBER 11, 2021

The turmoil caused by the pandemic has disrupted global supply chains more than any other period in recent history. It has highlighted the critical importance of evolving supply chain systems to be more responsive and agile to the changing dynamics around us – which the past two years have been extensive.

Supplies 210

Supplies Management Management Food Supply 210