Remove Customer Experience Remove Education Remove Employee Relations Remove Recruiting
article thumbnail

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

article thumbnail

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 123
article thumbnail

Upping the Ante: This Week in Restaurant Staffing

Modern Restaurant Management

They are looking to hire 10,000 new employees over the next three months. It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. Other benefits include the Crew Bonus, education assistance, health and wellness resources, 401(k) and free food.

Hiring 169
article thumbnail

Questions in the Minds of Restaurant Job Applicants

Ken Burgin

Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. How are customer feedback and complaints managed?

article thumbnail

How To Hire And Retain Restaurant Staff In 2022

The Restaurant Times

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. Let’s discuss. .

Hiring 52
article thumbnail

5 Ways to Inspire Employees

Society Insurance

A recent report revealed that 21% of millennial employees have changed jobs within the past year. With so much turnover, many companies, managers and recruiters are desperately trying to understand how to retain employees. Make sure to give employees the ability to collaborate with one another. Modernize Company Culture.