Remove Customer Experience Remove Dine-in Remove Food Safety Remove Guest Recovery
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OUR DAILY BREATH: CHEFS – REMEMBER THE IMPORTANCE OF “WOW”

Culinary Cues

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

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Secure Safer Off-Premise Dining

Modern Restaurant Management

The state of dining has transformed over the last year and a half and continues to rapidly evolve. Customer comfort levels with on-premise dining varies and proper hygiene continues to be at the forefront of diners’ minds. In the U.S., the pandemic only accelerated the growing trend toward takeout and delivery.

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The Importance of Flexibility in Restaurant Hiring

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. Have hand sanitizer available upon entering the restaurant for customers and employees alike.

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How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

They provide much more than food, they provide nourishment and create communities. Restaurants bring groups of people and that traffic often brings safety. Restaurants bring groups of people and that traffic often brings safety. Restaurants must build trust, communicate safety and clearly establish value.

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The Future of Restaurant Design Post COVID-19

Modern Restaurant Management

Additionally, restaurants will experience a significant shift in technology and customer service. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Architectural Considerations in HVAC.

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How Restaurants Can Emerge Stronger

Modern Restaurant Management

By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.