Modern Restaurant Management

OCTOBER 2, 2024

Analyzing and acting on consumer data allows brands to provide personalized coupons, offer promotions during lower foot traffic times and build a data-driven loyalty strategy even after the promotions are done. For example, brands can add value and take extra wallet share by providing a special offer or discount for an additional visit.

Loyalty Program 449

Loyalty Program Mobile Ordering Coupons Customer Experience 449

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

MAY 17, 2023

Implement a Loyalty Program Offering rewards like free food or a special perk for signing onto a loyalty program can motivate customers to try out a new restaurant and create a positive first experience. Loyalty rewards don’t have to include discounts and coupons anymore.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

Modern Restaurant Management

JANUARY 6, 2023

Sweetgreen launched Green January, an opportunity for customers to jumpstart a healthy routine in the new year through real, fresh food. White Castle is kicking off 2023 with a flurry of specials and deals designed to keep Cravers’ stomachs and wallets, full. Special Offers (no coupons necessary). Craving Discounts.

2023 369

2023 Menu Mobile Ordering Coupons 369

Modern Restaurant Management

OCTOBER 24, 2023

Most consumers (57 percent) say they prefer ordering food directly from restaurants via their phone, website or app compared to third-party platforms (28 percent). Consumers say it’s easier to order and that food freshness and temperatures are better when ordering with restaurants directly.

Ordering 493

Ordering Online Ordering Loyalty Program Customer Experience 493

Modern Restaurant Management

MARCH 27, 2024

Deliver Consistent, High-Quality Service Customers who receive great food and exemplary service are likely to return for that same experience again. Reward Loyal Guests with Special Offers Incentives and loyalty programs are becoming increasingly popular, especially amongst the millennial crowd.

Customer Service 474

Customer Service Loyalty Program Customer Experience Employee Relations 474

Modern Restaurant Management

FEBRUARY 14, 2022

It also gives your customers an idea of the type of food you serve. Celebration emails allow you to send your customers discounts or promotions on special days such as their birthdays or specific holidays. For example, if it’s the customer’s birthday you can send a coupon for a free meal. Celebrations.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

7 Shifts

AUGUST 18, 2024

You're not only competing against many other bars but establishments offering entertainment, food, and drink. Planning Your Menu Here are a few bar menu design tips : Your food should match the concept and theme. Your menu is more than just a list of food and drink. Pricing should match your target market and theme.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary. Have a special for kids.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

OCTOBER 23, 2020

That table has been waiting for their food for a while… Make sure your staff give customers their undivided attention and show that they are listening. Listening is particularly important when customers are expressing concerns or have special requests. Does my table over there need anything?

Communication 446

Communication Training Dietary Restrictions Customer Service 446

Harbor Touch

MARCH 18, 2025

If shrimp sits unused, swap it for wings or a seasonal special. Restaurant Business Online reports top managers cut waste by 15% with tight trackingon a $50,000 food budget, thats $7,500 saved annually. Weve seen a diner lose regulars after a sold-out weekend special. Break down expenses: food, labor, utilities.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

DECEMBER 8, 2020

And social media is no slouch, either: actively follow and engage with restaurants on social media, 74% say they are more likely to visit or order food from those establishments. For your kitchen team, this could be a signature burger or sandwich special. Combine a gift card with a shift coupon or a supplier gift.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

JUNE 14, 2023

Through dry periods, seasonal menus, product launches or limited time offers, gamification is an intelligent way to motivate engagement, drive competitive traffic, and activate specific behaviors among consumers in the food and beverage industry. It is about cutting through the clutter and giving people tangible reasons to pay attention.”

Loyalty Program 449

Loyalty Program Point of Sale Customer Experience Email Marketing 449

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Texas Roadhouse is driving YoY visit growth in the face of price hikes with early dining specials.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

DECEMBER 13, 2019

I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business. You know that, so it’s no surprise that many emails touting the latest specials or coupons automatically go into the spam folder.

Email Marketing 364

Email Marketing Marketing Consumer Goods 2015 364

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

JUNE 17, 2024

Among the findings: Unlike older diners who largely prefer pick up, nearly half (46 percent) of Gen Z say they prefer their food to be delivered to them and they want it to arrive fast. Diner Report found Gen Z diners are willing to cash out for immediate gratification. average of 39 percent across all age groups. .”

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Consider food costs, labor costs, and cost of marketing your reopening. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351

Events Social Media Kitchen Safety Seating 351

SpotOn

NOVEMBER 21, 2024

Your offerings can range from seasonal starters and holiday drinks to multiple courses and specials. Some people stay home for the holidays, while others look for special experiences. With this information, you'll know how many employees to schedule and how many food supplies to order. Photo by Juliette F on Unsplash.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

The Rail

AUGUST 28, 2024

Key Aspects for Maintaining and Enhancing Customer Loyalty Relocating a food and beverage establishment, whether it's a restaurant or a pub, isn't just a change of address but also a key moment that may greatly impact your customers. Retaining and attracting business is a particularly pressing task.

Loyalty Program 219

Loyalty Program Customer Service Social Media Coupons 219

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. Take-out options – For restaurants unable to ramp up a delivery service or worried about the commission cut of food aggregators, takeout being the second best way to earn business is encouraging. on-premise space.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

The Rail

NOVEMBER 11, 2022

Offering a special or a drink on the menu that benefits a particular charity is another excellent way to share the love. Try swapping coupons or providing special deals together for customers. Have a booth or tent prepared for community events like art, food, and music festivals. Highlight Local Artists.

Social Media 264

Social Media Events Online Ordering Consumer Goods 264

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

Indoor Media

JANUARY 16, 2019

Which is why just about every restaurant either considers offering or actually runs special discounts through coupon advertising. Did you notice we said coupon advertising ? Whether you think of it this way or not, a coupon is actually an ad for your restaurant with an incentive attached. That’s right. Learn more.

Coupons 78

Coupons Advertising Email Marketing Seating 78

Touch Bistro

JULY 26, 2021

People are getting together with family and friends and want to enjoy the last hurrah of summer with great food (and great offers). We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. Of course, we want the former for you.

Specials 99

Specials 2021 Seasonal Menu Customer Service 99

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. However, Millennials were also more likely to cite loyalty points and special offers as a reason for using this option.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 Giving them incentives for being loyal patrons of your establishment makes customers feel appreciated and, in a sense, special, as there are perks and discounts that only they can get access to.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. 4th of July Restaurant Specials and Promotion Ideas for 2021.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

7 Shifts

JUNE 4, 2021

Food cost percentage. Food Cost Percentage. What is food cost percentage? Food cost percentage is the ratio of the cost of food inventory to the amount of revenue it generates. Why is food cost important? Food and beverage is one of the largest expenses next to payroll in the restaurant industry.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Goliath Consulting

JANUARY 1, 2020

According to Wansink (2006), the digital presentation of food is thought to influence more than 70% of the food eaten by American households 3. A study published in Brain and Cognition by Spence and his colleagues (2016) reported that our brain is wired to link food with visual cues, that is to say, “we eat with our eyes” 4.

Social Media 230

Social Media 2006 2016 Website Management 230

Focus POS

OCTOBER 1, 2020

They include special coupons, certain days where menu items are priced more affordably, and even tailored savings and offers specifically for individual customers. While you can send customers coupons and specials offers, these are also great ways to keep them in the loop about happenings with your business.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

2024 294

2024 Mobile Ordering White Paper Food Order 294

ChowNow

JULY 3, 2024

Create a Realistic Budget Before a grand opening takes place, it’s important to set time aside to look at costs and allocate funds for marketing, staff training, decor, entertainment and menu specials. Specials on the Menu Add some specials to the menu for the grand opening, if that feels natural to you and in line with your vision.

Email Marketing 195

Email Marketing Social Media Customer Service Training 195

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Restaurant Engine

JULY 9, 2025

You can also include coupon codes for carry-out. Press releases to local food bloggers – Influencers like food bloggers are always looking for content, so ask them to announce your new offering in exchange for free food. Add a comeback coupon to sweeten the deal. Your food is ready to go.

Loyalty Program 52

Loyalty Program Marketing Email Marketing Online Ordering 52

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. You probably joined the industry to make delicious food to serve and create a great environment for your patrons. It includes all the cost incurred on food and beverage, payroll, taxes, and benefits).

2025 113

2025 Cash Management Point of Sale POS 113