Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. The cost will usually depend on the type of service being offered, your business size, and other variable factors. Fixed vs. Variable Expenses: Fixed expenses do not change with the amount of sales or services provided.

2025

Modern Restaurant Management

MARCH 4, 2025

While total spending growth was nearly flat compared to January, sector-level trends showed consumers shifting more spend to retailers and restaurants in February and spending less at service-based businesses. In one scenario analyzed by Incognia, a fraudster created 800 fake accounts to exploit new user coupons and was able to steal 1.5

Delivery

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. Even more compelling, Metrobi also found, Customers would increase their spending at a restaurant by 35% if it offered a compelling loyalty program. Customer Loyalty is Key You already know the restaurant landscape is crowded and competitive.

Loyalty Program

Restaurant Engine

MAY 28, 2025

Get your customers excited for your new menu with a strong marketing plan. Your customers need to know about them, and the most important thing is that they need to get excited about them. From pre-launch buzz to post-launch engagement, your goal is to drive foot traffic and build and enhance customer loyalty.

Menu

Modern Restaurant Management

NOVEMBER 1, 2024

The survey, conducted with 755 decision-makers from full-service to quick-service establishments, challenges the narrative of an industry in distress, instead painting a picture of adaptability and resilience. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

Point of Sale

Restaurant Engine

JANUARY 8, 2025

This helps you attract new customers, retain current ones, and remain competitive in your local market. Focus on Personalization No longer just a buzzword, “personalization” is an important strategy for engaging your customers and building a relationship with them. Ultimately it encourages repeat visits.

2025

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design

Modern Restaurant Management

SEPTEMBER 24, 2020

Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to the re-configuration efforts. Delight Your Customers. You can even engage customers by incentivizing them with coupons and other deals if they post about their takeout.

Coupons

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021

Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well. Delivery services are another area where families are leading the charge.

Catering

7 Shifts

AUGUST 18, 2024

This could be a good choice if you find a business that is already established and has a loyal customer base. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. This will give you a good idea of their product and service.

Bar

Modern Restaurant Management

APRIL 13, 2021

Location Based Services , which allows you to tailor your message to events occurring in those hyper local geographic locations including weather, transportation, and vicinity to friends. Once you understand your customers needs it will involve creating an offering that can be compelling for them to take action.

Advertising

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. . Takeout For Good.

Food Safety

Modern Restaurant Management

SEPTEMBER 3, 2021

The majority of marketers use location-based advertising to personalize their customer experience and create hyper-engaged audiences. Brands can collect data about their customers’ buying habits and demographics, for example. 74 percent of marketers see an improved return on investment and 70 percent see an increased lift.

Advertising

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022

7 Shifts

DECEMBER 11, 2019

Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. Unfortunately, franchisees' concerns were not heard, which caused owners to reject these coupons. Franchises work in part due to consistency of brand, menu, design, and service.

Franchising

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes. Why the buzz?

2024

Modern Restaurant Management

APRIL 2, 2020

This fund is designed to help those struggling employees.” Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation.

Employee Relations

Indoor Media

JULY 11, 2020

Auto shop coupons are powerful tools to increase traffic, and more importantly, profits. An unmotivating offer, like 10% off, may not be enough to move customers to switch from their current provider or even be more appealing than your competitor down the street. Advertise Auto Shop Coupons at Your Local Grocery Store.

Coupons

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. “We’re both humbled and lucky to support our amazing customers during this critical time. . NAB Acquires SALIDO.

Fast Casual

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

Loyalty Program

Modern Restaurant Management

SEPTEMBER 12, 2024

Every restaurant’s mission is to get customers in the door and then keep them coming back for more. The recurring business these programs drive ultimately helps increase revenue while fostering customer loyalty. Locale: Consider the cultural identity of your restaurant’s location and the community ties customers may have.

Loyalty Program

Modern Restaurant Management

MAY 29, 2020

It’s now a key piece to a larger effort for rebuilding public confidence in dining out and the general return of the full-service restaurant industry. Instead, there’s a need to reduce contact between the server and customer. This touchless payment scenario is something that doesn’t need to be imagined.

Dine-in

Indoor Media

OCTOBER 25, 2021

Now, more than ever, customers are looking for deals. To meet the needs of these customers, businesses need a way to reach them effectively. One of the most popular ways is through coupons. Coupons can bring in new customers and retain your existing client base.

Coupons

Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “When we started to work with NCR, we realized that our combined strengths made for an unmatched service, with a global reach. .

Mobile Ordering

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers are responding favorably to menu changes that offer more variety.

2024

7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.” Mel Bensky, @tastethesix.

Events

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. As a restaurant owner or manager, you want to drive new customers into your restaurant. You may also want to increase the loyalty and retention rate of your current customers. One option that hits both of those marketing goals is the restaurant coupon.

Coupons

Indoor Media

SEPTEMBER 30, 2020

” Direct mail is an effective way for your auto shop coupons to be delivered to potential customers who may not see your digital presence. In fact, businesses that use direct mail say they see a 10 to 30 times higher response from customers in comparison to digital marketing. Exposure – Will your coupon be seen?

Coupons

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. How do you create a good restaurant marketing strategy?

Marketing

Indoor Media

JANUARY 1, 2018

Now six months have gone by and only one new customer has come in from the campaign. Realizing he’s made a huge mistake, Rick rushes back to the restaurant to call his Marketing Consultant, ask for forgiveness, and get his coupon advertising campaign back on track. . What to Include.

Coupons

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Set up Designated Pickup and Delivery Space. Here are a few tips for restaurant owners : . Choose the Right Packaging.

Delivery

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. A QR code menu can be the first step toward protecting your customers and staff from E.coli and S. If you offer an exclusive coupon for accessing the menu digitally, customers will forget about the paper menus even quicker. They’re More Cost-Efficient.

Online Ordering

Modern Restaurant Management

MARCH 16, 2020

Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. “There are still a lot of unknowns to fully determine the impact of the coronavirus on the supply chain,” NRF Vice President for Supply Chain and Customs Policy Jonathan Gold said. Top Trends Impacting QSRs.

Mobile Ordering

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program

The Rail

JUNE 4, 2024

Direct mail marketing is a traditional marketing strategy that involves sending advertising mail directly and physically to potential consumers’ mailboxes through the postal service or other delivery service. You can also target specific customer segments based on income levels, postal codes, or purchase history.

Marketing