Modern Restaurant Management

OCTOBER 27, 2020

A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base. We’ve seen entire states reopen and re-close in short order due to spikes in cases. We’ve seen entire states reopen and re-close in short order due to spikes in cases. An easy to use app.

Innovation 221

Innovation Hiring Mobile Ordering Kitchen Safety 221

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. By injecting a sense of playfulness into their interactions with consumers, brands are creating unforgettable experiences that build lasting relationships. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

SEPTEMBER 17, 2020

The findings include: Consumer spending in restaurants remained well below normal levels in August. In a recent consumer survey, 56 percent of adults said they are aware of a restaurant in their community that permanently closed during the pandemic. Here's what they found: The average American is ordering 2.4 Comfort Food.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

JULY 28, 2021

The pandemic accelerated the shift from dine-in to pick-up and delivery; and while the dine-in option will resume post mass vaccination, there is certainly a new segment of users that will remain loyal to food delivery. An increase in orders necessitates an increased focus on fast delivery and accuracy. As an example, a large U.S.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 177

2020 Mobile Ordering Point of Sale Fast Casual 177

Modern Restaurant Management

OCTOBER 17, 2022

While the current situation for restaurants is far from good and with the rising cost of food adding to the situation, it is no surprise that restaurateurs are stressed for what’s to come. Focusing on the quality of your menu and food will always help you stand out from the crowd. Consider External Help.

2008 199

2008 Small Business Mobile Ordering Technology 199

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Satisfaction is immediate and can be established once consumers are conducting business with you. The Value of Trust.

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

NOVEMBER 2, 2020

Limitations and consumer demand. When asked what they believe consumer demand is for dining out now compared to before the pandemic, only three percent unsurprisingly said demand is the same as it previously was. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Hot Schedules

JULY 8, 2021

It’s complicated, time-consuming, and often requires opening early or closing late. But smart operators know the importance of good inventory management technology. Consumer Price Index research indicates rapid inflation in early 2021, so you could understand why operators are increasingly concerned. Increased food waste.

Inventory 127

Inventory Management Management Food Supply 127

Modern Restaurant Management

JULY 29, 2022

QSR brands should understand the unique benefits that high-quality ads deliver and how to develop creative that consumers will crave. Drives market share growth – The fast-food industry is made up of several large competitors and many smaller brands. How do brands know if their media spend is making an impact with diners?

Advertising 204

Advertising Take-out Marketing Social Media 204

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Cheetah

MAY 31, 2021

For larger chains this is good news. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery. Good news is there are third party delivery app alternatives that restaurants can actually call a partner. Black and Mobile. Now that’s good karma.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 133

2021 Loyalty Program Mobile Ordering Consumer Goods 133

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. The apps must also give restaurants a full and transparent breakdown, including tips and taxes for each order.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 219

2020 2030 Hotels Food Safety 219

Modern Restaurant Management

AUGUST 4, 2020

Technology such as kiosks and mobile apps increasingly had become cornerstones of the new business model prior to the outbreak. Nowadays, though, owners and managers unable financially to bring back their full complement of staff are relying on the technology to facilitate almost everything with a food order, except make it.

Cash Management 192

Cash Management 2003 Mobile Ordering Customer Service 192

Open for Business

MAY 19, 2023

The good news is that changing restaurant trends are an opportunity for restaurants to get a jump on the next big thing and get ahead of the competition. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. and the second wave was a more curated response (We're not putting tape on the floor anymore; we invested in stickers and on-brand PPE), the third wave is going to be an appeal to the consumer. Curbside is something that the industry always needed to figure out.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Black Box Intelligence

JULY 14, 2022

What are Restaurant Consumer Trends? Consumer trends are the overarching shared sentiments expressed by restaurant consumers. Consumer trends are often uncovered through gathering, aggregating, and continuously tracking restaurant customer feedback. . Restaurant Consumer Trends. Good Ambience.

Consumer Goods 75

Consumer Goods Food Supply Customer Service Point of Sale 75

Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. WHO also recommends that consumers and businesses frequently perform hand hygiene, follow proper respiratory etiquette, and sanitize the surfaces they encounter regularly. Some of the safety measures that restaurateurs can adopt are; .

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. “In less than a week we were able to get SpotOn Restaurant and Online Ordering in place, a seamless integration that improved our efficiency, expanded our business and helped increase sales from early COVID shutdown levels.”

Serving 199

Serving White Paper Food Recycling 199

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 108

Mobile Ordering Online Ordering Point of Sale POS 108

The Restaurant Times

FEBRUARY 14, 2022

A cloud kitchen also called a “ghost kitchen” or “virtual kitchen,” is a commercial culinary environment that provides food enterprises with the tools and resources they need to prepare menu meals for delivery and takeout. As they continue to expand, food aggregators will drive demand with a slew of discounts.

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

MAY 1, 2020

Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Restaurant Industry Consumer Perspectives. How consumers make dining decisions has changed substantially. Trust in restaurants remains high.

2020 174

2020 Fast Casual Food Safety Guest Recovery 174

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. There’s good reasons to be pessimistic about same-store sales growth for restaurants in December. First, at 2.1

2019 111

2019 Compost Mobile Ordering Point of Sale 111

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186