Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

SpotOn

MAY 20, 2024

Giving should feel good. Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability. When picking up a takeout order Tipping isn’t expected.  10-15% is a reasonable amount. 

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

SEPTEMBER 27, 2021

. "After more than a year battling the coronavirus pandemic, consumers have begun thinking ahead toward what life will look like post-COVID," said Diana Retter, Director, Commercial & Portfolio Insights, North America Operating Unit, The Coca-Cola Company. "While " Post-COVID Behavior Themes. Making up for lost time.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Hot Schedules

JULY 8, 2021

It’s complicated, time-consuming, and often requires opening early or closing late. But smart operators know the importance of good inventory management technology. Consumer Price Index research indicates rapid inflation in early 2021, so you could understand why operators are increasingly concerned. Related Posts.

Inventory 127

Inventory Management Management Food Supply 127

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Deliverect

APRIL 20, 2020

And now more than ever, swift, convenient and efficient online ordering options have become the norm. Recent consumer surveys show that 67% of US consumers will be very cautious about dining in a restaurant once they reopen, and 12% claim they may never go back to dining in at all. But what will the new normal look like?

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. and the second wave was a more curated response (We're not putting tape on the floor anymore; we invested in stickers and on-brand PPE), the third wave is going to be an appeal to the consumer. Curbside is something that the industry always needed to figure out.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. “The good ol’ days” is a strong sentimental feeling. Yelp Enhanced Listings: Yelp is another highly used tool by the consumer.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

MAY 18, 2020

Addition of a new exemption from the loan forgiveness reduction for borrowers who have made a good-faith, written offer to rehire workers that was declined. Demonstrating the importance placed on the health and well-being of employees and customers. The guide provides the following key principles for an effective reopening. No problem.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MARCH 16, 2020

As restaurants across the country cut hours, suspend business, and close for good, many restaurant workers will be faced with long-term loss of income. ” "Over 90 percent of all restaurants are small- and family-owned with 50 or fewer employees, each restaurant, along with the industry's 15.6 More than 2.45

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

EATER

DECEMBER 16, 2021

Finding a good job in LA proved very difficult. “I Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. Vianne always said that she was going to live in LA, but she never thought it would happen like that.

Back of House 144

Back of House Employee Relations Delivery Mobile Ordering 144

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time theft is when an employee accepts wages for work he or she didn’t do. And that’s only one employee!

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

Aaron Allen & Associates

OCTOBER 4, 2022

per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 Some questions to ask when beginning to set the baselines include: What are sales per employee? What are employee turnover and retention rates? In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Restaurant365

JANUARY 4, 2022

But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. The more frequently you count inventory, the better it can inform your ordering and other food-related decisions to help counter rising food prices. More about this later.).

Inventory 148

Inventory Pricing Management Management 148

Restaurant365

MARCH 10, 2020

While manual inventory management used to be “good enough,” it’s a slow, error-prone process that could be eating into your profitability. With manual ordering, you’re not taking advantage of such time- and money-saving advancements as digital counts, smart ordering and automated vendor invoices.

Inventory 103

Inventory Management Management Waste 103

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. It should be easy to use because a system requiring extensive training might lead to frustration for the employees.

2022 69

2022 Management Management Loyalty Program 69

The Rail

DECEMBER 18, 2023

Lower profits were in part due to rising food and labor costs (which also saw a slow down in 2023), and also inconsistent consumer behavior due to inflation. Despite higher costs and more erratic consumer trends, it wasn’t all doom and gloom for operators. Employee wages grew 4.9% Inflation also hit restaurant workers hard.

2023 59

2023 Sports 2024 2022 59

The Restaurant Times

NOVEMBER 17, 2022

A good layout is simple, friendly, and engaging, whereas a bad design may force clients to take a pledge never to return. It can assist you in determining how to make the best use of your area while also developing pathways for easy consumer and staff mobility. Ordering station. It can make or break their experience.

Design 52

Design Café Customer Service Outdoor 52

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. With social distancing, changes in consumer behavior, and other swift changes, the COVID-19 pandemic quickly upended many restaurant business models.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

MARCH 10, 2020

While manual inventory management used to be “good enough,” it’s a slow, error-prone process that could be eating into your profitability. With manual ordering, you’re not taking advantage of such time- and money-saving advancements as digital counts, smart ordering and automated vendor invoices.

Inventory 78

Inventory Management Management Waste 78

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. During peak service, they don’t have to wait to get their orders in the queue.

POS 40

POS Bar Brewery Customer Service 40

Apicbase

AUGUST 19, 2022

Without a long-term approach, hotels – and large-scale food service companies – run into all sorts of problems down the line, leading to: costly software patch-ups, difficulties with staff training, low adoption by employees, and underwhelming ROI. And that is a good thing. It’s a tall order. Platform solutions do it better.

Hotels 52

Hotels Technology Hospitality Back of House 52

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Good 2020 for Mountain Mike's.

Franchise 203

Franchise Franchising 2020 2021 203

Restaurant365

MAY 17, 2022

The most important part of inventory management is understanding how the amount of product relates to your profit margin. A POS system provides automated inventory tracking based on customer orders. Generally, the more frequently you count inventory, the better data you have for ordering and other food-related decisions.

Inventory 78

Inventory Management Management Food 78

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

iTab POS

NOVEMBER 8, 2018

The good news is that you can overcome all these issues with a restaurant POS system. A restaurant POS system, on the other hand, connects terminals through a common interface and when you employees input an order to their workstation using a hand-held device, the ticket becomes accessible at all points throughout the system.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. “Consumers can now enjoy TYGA BITES at home through our partnership with Grubhub, offering contact-free delivery for everyone’s added comfort and peace of mind.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189