7 Shifts

OCTOBER 9, 2019

Mobile ads also allow you to create an exceptional experience for the customer by providing directions to your location, allowing them to make immediate reservations, and featuring relevant reviews. GMB also provides a number of functional benefits, like enabling table reservations right from the listing.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . An automatic confirmation system. Easy point of sale integration. .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

7 Shifts

OCTOBER 14, 2021

Communicate better. Communication is always important for a successful restaurant team , and when things get busy during the holidays, it becomes absolutely essential. 7shifts team communication tools allow managers to send one-way announcements to the entire team—and see who's read it. Here's how: 1. Announcements.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

7 Shifts

OCTOBER 9, 2020

Reservations - Embed your reservations platform’s widget onto your website to encourage customers to book directly through you instead of via a third party. Include essential pages like "Menu," "About Us," "Contact," "Reserve," and "Order Now" in the navigation bar. Social media is a great place to engage with customers.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

7 Shifts

JANUARY 20, 2023

Next, promote your contest or giveaway through social media and other channels. Advertise on social media Social media is one of the most powerful tools at a restaurant's disposal. And what better time to use social media to advertise your restaurant than during the Super Bowl?

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 10, 2023

Effectively meeting the needs and preferences of customers, restaurants can create a sense of belonging and foster a devoted community of regular patrons. These apps facilitate reservations and deliveries and enable loyalty program access, enhancing user experience.

Loyalty Program 194

Loyalty Program Franchise Franchising Social Media 194

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. actively follow their favorite restaurants on social media? Many of these diners even use these social platforms to pick and choose their next dining experience.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

OCTOBER 1, 2022

Implement a chatbot to assist users with making reservations, getting information, and answering frequently asked questions. Communicate with Customers on Social Media. Meet your guests on social media. Such content showcases the brand favorably and works as social proof.

Marketing 203

Marketing Email Marketing SEO Social Media 203

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Restaurants often use social media to target users. Get holiday reservations? Footer : share the links to your social profiles and website along with any legal disclaimers.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

FEBRUARY 10, 2022

You’ve decided to focus on your restaurant's social media marketing. In this post, we'll explain what it is, why you need one, and what links you can add to give your social media marketing a jumpstart. Social Media platforms only allow you to attach one link to your bio which can be inconvenient.

Social Media 189

Social Media Online Ordering Seasonal Menu Email Marketing 189

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

QSR Automations

APRIL 29, 2024

From handling reservations to organizing table assignments, ConnectSmart® Host provides a guest management solution to improve efficiency and enhance the dining experience for both staff and customers. A successful restaurant knows how to keep things flowing smoothly for guests.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

MARCH 12, 2021

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. ” Digital Communication Can Increase Customer Loyalty. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 197

Mobile Ordering Front of House Communication Online Ordering 197

Modern Restaurant Management

AUGUST 31, 2021

Following new health guidelines all while remaining profitable meant thinking beyond plexiglass dividers and social distancing signage. From poor ordering experiences to flooded phone lines , unsatisfactory communication during this transition time threatens to be a deal-breaker for restaurant-goers. Given that 46.5

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

NOVEMBER 25, 2019

Ignoring the Power of Social Media. When you refuse to promote your business with social media marketing, you're missing out on the significant impact that this can have for your restaurant. With the right kind of social media marketing, your restaurant can start to build a customer base through word of mouth.

Social Media 228

Social Media Marketing Customer Experience Consumer Goods 228

Modern Restaurant Management

JULY 12, 2022

Restaurant tech has come a long way in the last few years, and can now do it all, including throttling online orders, communicating accurate pickup times to customers, providing contactless payment and ordering options like QR codes, and so much more. It’s important to note that not all online ordering platforms are created equal.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Manage your team and costs. Dessert menu.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

AUGUST 3, 2021

That means the digital experience is of the utmost importance as more consumers are accustomed to researching online, reading reviews and turning to social media for what’s new and hot in their area. Create and/or cultivate your social media presence as well. Build Social Proof. Keep it Fresh.

Customer Experience 215

Customer Experience Email Marketing Social Media Online Ordering 215

Restaurant Engine

APRIL 26, 2023

Have customers make reservations through text. You can have text opt-ins on your website, in your restaurant, on your social media pages, and even in your mobile app if you have one. Conduct a survey through your email marketing, text messaging, website, and social media channels.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. What social media platforms do they use? See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

APRIL 6, 2020

Social and review management has become an incredibly important part of the marketing mix in the restaurant industry, thanks to the growing proportion of online searches for dining experiences, as well as the increase in patrons making online reservations. Expectations of dining guests are on the rise.

Management 161

Management Management Fine Dining Social Media 161

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Cheetah

OCTOBER 22, 2020

Diners who are concerned about infection rates will be more cautious about dining at crowded restaurants where social distancing is not fully implemented. Reservation Systems Can Boost Your Marketing. Some of the leading reservation systems recently added new features to adapt to Covid-19. Communicate with Customers.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Open for Business

APRIL 27, 2023

But when it’s done well, email marketing can be as effective as other digital marketing channels like social media and search engine optimization (SEO). Unlike social media, email is a direct link between you and your guests. Add your email signup link to your social media pages to get even more people on your list.

Email Marketing 78

Email Marketing Marketing Social Media Reservations 78

Modern Restaurant Management

JUNE 12, 2023

Cover everything you deem necessary, from protocols for poor outdoor air quality days to evacuation routes and methods of communication for more serious events. Some software even lets you send out automatic alerts and mass communication to staff so there’s no need to individually contact everybody—helping you act quickly.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Open for Business

MARCH 21, 2023

Social media: Word-of-mouth marketing includes organic social media mentions. 28% of consumers prefer to learn about a new product or service via word-of-mouth marketing over forms of advertising on social media, TV, streaming, or podcasts. This can happen through social media or an email newsletter.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Keep customers from congregating in waiting areas by adopting a reservations-only business model. Protect Your Employees.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Tableo

JULY 20, 2023

Utilise your restaurant’s social media presence by integrating your email newsletter sign-up form with your profiles to make it simple for followers to subscribe to your list. TRY IT FREE Stop wasting time when managing restaurant reservations Save time, reduce stress and fill your restaurant while you sleep.

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Sling

JULY 24, 2023

In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. 8) OpenTable OpenTable is a popular platform for taking online reservations, eliminating the need for the old-fashioned system of taking reservations by phone and writing them down.

2023 78

2023 Management Management Tip Distribution 78

Culinary Cues

DECEMBER 30, 2019

If customers are grabbing a pre-made sandwich at Starbucks, they are not making a reservation at your place. You get the picture. [] FAILURE TO COMMUNICATION USING TODAY’S MEDIUMS. Communication still ranks the biggest problem within organizations regardless of their size. No restaurant is an island.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Many cite that even though they miss being outside, some are prepared to practice social distancing at home until October. Communicate and Embody Cleanliness.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Open for Business

NOVEMBER 21, 2022

Though you can probably remember all the vital facts about the people in your inner social circle, it’s impossible to remember everything about a restaurant’s hundreds or even thousands of guests. Most potential guests, especially Millennials and Gen Z , first notice a restaurant online, usually on social media channels.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Future Food

SEPTEMBER 22, 2020

Each sector of hospitality is confronting new and evolving challenges and maintaining a high volume of customer patronage is problematical with varying social distancing requirements still in force throughout Australia and the implied health concerns at the forefront of most consumers minds. Click here for more.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141