7 Shifts

JANUARY 20, 2023

It's hard enough to manage a higher workload without delivery. Next, promote your contest or giveaway through social media and other channels. Advertise on social media Social media is one of the most powerful tools at a restaurant's disposal. And best of all, they're easy to set up and manage.

Specials 195

Specials 2023 Social Media Email Marketing 195

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery. Give Your Website All of the Love.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Restaurants often use social media to target users. Get holiday reservations? Don't let your customers leave your website without offering value. Cost-effective and scalable.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Do they prefer takeout or dine-in?

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

AUGUST 31, 2021

Following new health guidelines all while remaining profitable meant thinking beyond plexiglass dividers and social distancing signage. From poor ordering experiences to flooded phone lines , unsatisfactory communication during this transition time threatens to be a deal-breaker for restaurant-goers. Given that 46.5

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Communicate with guests. Online reservation system. Pre-shift reporting.

Technology 147

Technology Front of House Back of House Online Ordering 147

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Tableo

JULY 20, 2023

Here are a few tested techniques: Website opt-in: Include an opt-in form on your website to get people to sign up for your newsletter in return for special deals, discounts or updates on special occasions. Inform them via personalised emails of their point balance, special awards, and upcoming promotions.

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 9) Clover Another POS software solution serving restaurants is Clover.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Keep customers from congregating in waiting areas by adopting a reservations-only business model. Protect Your Employees.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? Though you can probably remember all the vital facts about the people in your inner social circle, it’s impossible to remember everything about a restaurant’s hundreds or even thousands of guests. From there, they may check out your website and menu. Making the reservation.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Open for Business

MARCH 21, 2023

Social media: Word-of-mouth marketing includes organic social media mentions. Online reviews: Customer reviews on websites like OpenTable, Google, Facebook, and Yelp are powerful forms of word-of-mouth marketing. Follow up with guests via your reservation software to request ratings and feedback.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Selecting The Right Bar Software Tools aimed at owners or managers of bars and restaurants are a rapidly expanding area of software development.

2023 78

2023 Bar Management Management 78

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Develop a strong employer brand and use multiple channels to attract talent, including social media, job boards, and networking events. Be flexible with staff member scheduling to help reduce your restaurant staffing shortage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Chowly

FEBRUARY 23, 2024

The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. To navigate these challenges, 60% sought new suppliers, showcasing a proactive approach to cost management, while 53% trimmed menu items in response to increased food costs. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Ken Burgin

JANUARY 3, 2023

The ‘About Us’ and the ‘Contact Us’ pages on your website can be a great way to build interest and sales, but they need to be designed with care, imagination and plenty of information. Include photos of the owners or senior management, preferably taken ‘on the job’ or in the context of the business.

Social Media 60

Social Media SEO Website Management Book 60

Modern Restaurant Management

MARCH 31, 2020

Social media marketing for restaurants does not typically rely on detailed, sensitive customer data. The first is to ensure that all of your internal communications are encrypted using a high-quality VPN. Secondly, make sure that you secure your website. Some systems and functions are more critical than others.

Website Management 203

Website Management Retail Small Business Online Ordering 203

The Restaurant Times

SEPTEMBER 22, 2021

In a pandemic-affected world, a restaurant website is critical for your restaurant. A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders. Your restaurant website acts as an online storefront and defines your online identity. . Social Media Integration .

Social Media 59

Social Media SEO Website Management Online Ordering 59

The Rail

JUNE 19, 2023

Rather than requiring consumers to phone your restaurant to make reservations, it’s worth considering adopting online reservation processes. Using your social media platforms to tell the story of your restaurant — its values, its key contributors, and even its struggles — can make your business more relatable.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

ChowNow

JUNE 29, 2020

ChowNow’s restaurant partners can take orders directly from some of the world’s most popular websites, including: Google Search, Maps, and Assistant. If you’re a ChowNow restaurant partner, you should also schedule a menu optimization call with your Restaurant Success Manager. Are you using a reservations system?

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Lavu

MARCH 6, 2020

This way, restaurant owners and managers can unlock insights into such data and turn the insight into action. The three important aspects of improving customer service include customer engagement, digital marketing channels, and customer relationship management (CRM) integration. . Online reservation platforms and review sites.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Social media has taken on a major role.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

OCTOBER 21, 2019

There’s no question that the restaurant delivery and reservations experience has become increasingly digitized in recent years, and there’s no sign of this trend slowing down in the future. also adjust information on their website or other online business listings to ensure they reflect gluten-free and vegetarian options.

Customer Experience 119

Customer Experience Online Ordering Customer Service Reservations 119

The Restaurant Times

OCTOBER 11, 2021

Good branding is the art of communicating those values to the diner. This includes components such as color palette to be used in marketing and in decoration, the fonts you’ll use for content in menus and websites, the style and content of your images, and important visuals like your restaurant logo design. Don’t forget consistency.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

Gourmet Marketing

AUGUST 15, 2021

For most hotels, chatbots will likely be used for different kinds of digital customer service, such as answering questions about the local area or even helping them extend a reservation. Here are a few of the reasons they are growing in popularity as a key part of hotel management. . Communication in Different Languages.

Hotels 98

Hotels Book Customer Experience Customer Service 98

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. Additionally, keep customers from congregating in waiting areas by adopting a reservations-only business model. Protect Your Employees.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

The Food Corridor

MAY 7, 2020

Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. With restaurants closed up and down the country, tech companies that supply POS, reservations, marketing, and other software platforms, have quickly launched their own ordering platforms.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

Restaurant365

JULY 24, 2020

In your dine-in location, you’re limited by a finite occupancy, which has been further reduced by social distancing guidelines. You’ll also have to manage your online reputation even more diligently as your delivery business exists entirely online. Ensure your “person-in-charge” has an up-to-date ServSafe Food Manager certification.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

DECEMBER 17, 2019

However, the biggest factor in controlling food costs is improving your inventory management. An accurate inventory management system can not only help you track your restaurant food costs, but also highlight areas of food waste or inefficiencies that you can adjust for lower overall food costs. Technology Costs. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant Clicks

NOVEMBER 5, 2017

Website blog posts and updates. Social Media Marketing. Optimizing your website pages. Building links to your site from other reputable websites. Reputation management – review monitoring. CMS – Content management system (like wordpress). CRM – Customer relationship management.

Marketing 61

Marketing Email Marketing SEO Social Media 61

Touch Bistro

MAY 26, 2021

A restaurant reservations system that helps you fill tables in advance. A restaurant reservations system helps you manage all your bookings digitally so you can reduce those dreaded no-shows and ensure you’re maximizing all your available tables – something that’s especially important on a busy holiday like July 4th.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111