Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. There’s a common misconception that building a restaurant website will incur significant expense or require advanced technical skills. Why is a restaurant website important?

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Make sure your website is mobile-friendly, provide online reservations, and think about building a user-friendly mobile app.

Loyalty Program 176

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 176

7 Shifts

NOVEMBER 5, 2019

This post will walk you through creating, optimizing, and managing your restaurant business profile not only for single-site restaurants, but also multi-location restaurants and franchises. It helps to cut the customer’s path to your contact information, offers, reservations, and more. What is a Google My Business Account?

Website Management 253

Website Management Customer Service Customer Experience Book 253

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Team Communication.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery. Give Your Website All of the Love.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations.

Reservations 52

Reservations 2021 Website Management POS 52

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Website SEO – Ensure your website ranks higher in search engines and that your customers can find you.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Get holiday reservations? Don't let your customers leave your website without offering value. Footer : share the links to your social profiles and website along with any legal disclaimers.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Communicate with guests. Online reservation system. Pre-shift reporting.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Create an awesome website. You and your team are in full control of your website-use it to tell the story you want! Write a Marketing Plan.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. Utilize digital resources to streamline communication with customers. Building Foundations for Success During a Pivotal Time.

Customer Experience 188

Customer Experience Customer Service Online Ordering Food Safety 188

Social Hospitality

AUGUST 25, 2019

But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. Messaging and chat apps can play a significant role here.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

JANUARY 20, 2023

It's hard enough to manage a higher workload without delivery. And best of all, they're easy to set up and manage. Alternatively, you can also have a sign-up form on your restaurant's website that's easy to find and fill out. Your customers should know that you're open for business and ready to take their orders.

Specials 195

Specials 2023 Social Media Email Marketing 195

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Tableo

JULY 20, 2023

Here are a few tested techniques: Website opt-in: Include an opt-in form on your website to get people to sign up for your newsletter in return for special deals, discounts or updates on special occasions. Inform them via personalised emails of their point balance, special awards, and upcoming promotions. New to Tableo?

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Modern Restaurant Management

JUNE 29, 2020

While waiting for our table (which was on an outside patio setting fully following social distance rules), I noticed there was a distinct difference in how the two establishments were managing COVID-19. Restaurant owners and managers should be asking themselves: How do we use this challenge to enhance the customer experience?

Kitchen Safety 219

Kitchen Safety Customer Experience Website Management Mobile Ordering 219

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 9) Clover Another POS software solution serving restaurants is Clover.

2023 78

2023 Management Management Tip Distribution 78

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

AUGUST 18, 2021

Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Restaurant Audience Management Software.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Marketing and communications has never been more important, but it has shifted: It’s no longer just about marketing your establishment, but also communicating how your business is changing operations to help protect customers and employees.

Marketing 204

Marketing Mobile Ordering Food Safety Communication 204

Modern Restaurant Management

SEPTEMBER 21, 2020

As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. Neither did mine.

Front of House 191

Front of House 2009 Reservations Website Management 191

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? From there, they may check out your website and menu. To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. Making the reservation. Reservation modifications or cancellations are handled with a few clicks in an app.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 199

Food Safety Website Management Online Ordering Food Order 199

Chowly

FEBRUARY 23, 2024

The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. To navigate these challenges, 60% sought new suppliers, showcasing a proactive approach to cost management, while 53% trimmed menu items in response to increased food costs. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Tableo

JUNE 30, 2023

The correct tools can completely change how you manage your organisation, from streamlining operations to improving client experiences. POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Selecting The Right Bar Software Tools aimed at owners or managers of bars and restaurants are a rapidly expanding area of software development.

2023 78

2023 Bar Management Management 78

ChowNow

JUNE 29, 2020

ChowNow’s restaurant partners can take orders directly from some of the world’s most popular websites, including: Google Search, Maps, and Assistant. If you’re a ChowNow restaurant partner, you should also schedule a menu optimization call with your Restaurant Success Manager. Are you using a reservations system?

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

7 Shifts

MAY 11, 2020

Employees must report any symptoms and recent travel to their managers before a shift. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368