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Improving Survey Response Rates for Restaurant Managers

Modern Restaurant Management

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. However, it can sometimes take time to get customers to respond to surveys they're given.

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Ultimate Restaurant Website Design Guide for Beginners

7 Shifts

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397
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Restaurant Guide: Top 5 Best Restaurant Loyalty Programs to Use in 2024

Bingage

Earning customer loyalty takes time and effort! Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Bingage has a restaurant referral program: create a branded refer-n-earn program and make the customers act like brand advocates, sending them attractive rewards on each referral.

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Employee referral programs: What restaurant owners need to know

Open for Business

In the simplest terms, an employee referral is when one of your current employees tells a friend about an opportunity to work at your restaurant and connects you or a hiring manager with the potential new hire. An employee referral program takes this simple, casual interaction and creates a system around it. They get it.

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Restaurant marketing jobs: 4 roles to understand in 2023

Open for Business

A solid marketing strategy will help you attract new guests and keep them coming back, but marketing duties often fall to the bottom of a busy restaurant owner or manager’s to-do list. Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts.

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Keep your customers coming back: Effective communication strategies for hospitality

Kounta

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

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Creating a Culture of Honesty in Foodservice

Ken Burgin

Approachable management: someone in authority who staff can talk to if they notice things aren’t right. Good internal communication systems – allowing staff and management to communicate freely. Up-to-date information about costs and percentages – sharing the results of stocktake and purchasing with managers.