Modern Restaurant Management

MAY 19, 2025

Technology moved from being a support system to a core pillar of daily operations. With the right tools, operators can manage staff schedules, streamline kitchen communication, monitor inventory levels, and analyze sales trends all in one place. These weren’t trends—they were urgent solutions to real problems.

Hospitality 306

Hospitality Front of House Back of House Food Order 306

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. This enables better communication mechanisms and employees can react quickly to stock or demand changes.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

DECEMBER 30, 2024

TouchBistro’s research overwhelmingly shows that restaurants are increasingly leveraging data-driven technology to address operational challenges. Whether it’s recognizing top performers or rewarding collaborative teams, these incentives play a key role in fostering a culture of excellence and loyalty.

Loyalty Program 251

Loyalty Program Franchise Franchising Guest Recovery 251

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JUNE 17, 2025

While these menu items are not permanent, they play a direct role in boosting brand loyalty, driving guests back into your stores. Operators should focus on hiring new team members who are adaptable, communicative, and team players.

Seasonal Menu 251

Seasonal Menu Loyalty Program Back of House Customer Experience 251

ChowNow

FEBRUARY 21, 2025

Mobile ordering has become the preferred method for customers, with 71% saying they would rather use a restaurants branded mobile app over third-party platforms because its more affordable, easy to use, and personalized due to loyalty programs. Here is an example of a restaurants branded app.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change. They seek brands they believe in.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

The Rail

APRIL 6, 2025

Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties. The Power of Personalized Communication Developing close connections with your guests calls for frequent, customized contact that makes them appreciated and noticed.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Goliath Consulting

OCTOBER 16, 2024

Loyalty Programs and Customer Relationship Management (CRM): Integrating CRM and loyalty programs into the POS system allows restaurants to collect valuable customer data. Unified Communication Channels: Effective communication between staff and customers is vital.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

EATER

FEBRUARY 27, 2025

Instead of having to scream an order into a speaker as cars honk in the background, you can communicate your preferences for extra pickles and no mustard on your cheeseburger with a few simple taps. But unlike adding a loyalty card for your favorite supermarket to your key ring, a mobile app can serve a wide range of purposes.

Mobile Ordering 206

Mobile Ordering Loyalty Program Food Food Order 206

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. In-app communication with customers or the admin panel.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

OCTOBER 10, 2024

Consider a large Mexican fast-casual chain that implemented a tuition coverage program for employees pursuing degrees in fields like agriculture, culinary arts, and hospitality. Similarly, a prominent fried chicken QSR recognized the limitations of its existing scholarship program, which primarily benefited traditional students.

Education 221

Education Loyalty Program Leadership Customer Service 221

Modern Restaurant Management

JULY 16, 2025

I launched an internship program where I mentored marketing students in exchange for project help. Now, our challenges have evolved: Keeping Pace with Technology : From AI tools to social algorithms to customer data platforms, the pace of innovation is nonstop. It was a win-win. I got support, and they gained real-world experience.

Marketing 474

Marketing Social Media Email Marketing Back of House 474

The Rail

NOVEMBER 1, 2024

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. From cloud-based tools to smart IoT sensors, technology is revolutionizing how restaurants relocate. Virtual reality (VR) technology makes this transition easier.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back.

Operations 195

Operations Management Management Front of House 195

ChowNow

MARCH 27, 2025

Order Accuracy Rate Customer loyalty is significantly impacted by the order accuracy rate, which measures how often customers receive exactly what they ordered. Promotions & Discounts: Limited-time deals and loyalty programs can incentivize more online orders. Also, the online ordering system you use can impact AOV.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Squirrel Systems

FEBRUARY 13, 2025

Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences. Why it matters for you: As a restaurant owner, a personalized customer experience builds loyalty and boosts your revenue.

2025 93

2025 POS Technology Operations 93

Modern Restaurant Management

JUNE 16, 2025

"The leverage on loyalty programming and providing “value incentives’ is what’s helping maintaining consumer demand. "And the second most important item is to communicate regularly with your supplier base as well as your primary and secondary distribution partners.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Lavu

JULY 4, 2025

Technology is now playing a crucial role in helping quick-service restaurants streamline operations, optimize staff efficiency, and speed up service. In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

ChowNow

MARCH 21, 2025

With customer expectations higher than ever, tech will play a bigger role in how restaurants manage delivery, communicate with their customers, and keep up with demand. The future of delivery is bright and so long as restaurant operators stay proactive and up-to-date with emerging technologies, theyll see success far into the future.

Delivery 195

Delivery Operations Food Online Ordering 195

Lavu

JUNE 20, 2025

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. Chefs are experimenting with unique flavors and there are some wonderful technologies to look into. Thankfully, one of the newest restaurant technologies available was designed specifically to tackle this problem.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Flexibility and customization in a POS are possible through an open API (application programming interface).

POS 78

POS Loyalty Program Online Ordering Cash Management 78

Lavu

APRIL 4, 2025

Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. What Youll Learn About Personalized Restaurant Marketing Collect Data : Use the right POS systems , loyalty programs, and feedback forms to gather customer insights (e.g.,

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Lavu

JUNE 30, 2025

Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. Increases Sales: Mobile POS devices speed up table turnover by 20%, while loyalty programs increase ticket sizes by 46%.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

The Restaurant Group

DECEMBER 8, 2024

Tools and Technology for Monitoring Food Inventory Software : Track stock levels and expiry dates to reduce spoilage. Foster Communication : Encourage staff to share ideas for improvement. Engaging Customers in Sustainability Involving customers in sustainability builds loyalty and enhances your restaurants eco-friendly image.

Waste 78

Waste Compost Food Recycling 78

Squirrel Systems

MAY 1, 2025

Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. Implementing a Strategic Digital Loyalty Program A well-executed loyalty program can increase customer retention and repeat visits.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Squirrel Systems

MAY 26, 2025

As a leader in restaurant POS technology, Squirrel Systems was on-site, connecting with operators, tech partners, and hospitality leaders. Operational Agility Through Modular Technology Flexibility is king. ” What we saw: Restaurants doubling down on handheld POS, QR code menus, integrated loyalty, and seamless payment options.

Loyalty Program 66

Loyalty Program 2025 Mobile Ordering POS 66

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Squirrel Systems

JUNE 11, 2025

To meet these demands, many operators are turning to cloud POS systems —a powerful technology that improves guest satisfaction from the first interaction to the final payment. Personalized Service with Integrated Guest Data Modern POS systems for hospitality integrate with CRM, loyalty, and reservation platforms.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

Black Box Intelligence

FEBRUARY 12, 2025

For example, menu design, loyalty programs, operational efficiencies, and improved guest experiences. Rather but builds long-term loyalty and increases profitability. Brands that communicate value outperform those that rely on low prices. Digital ordering and loyalty integrations make transactions more seamless.

Pricing 52

Pricing Loyalty Program Consumer Goods Customer Experience 52

Lavu

JUNE 13, 2025

With the rise of digital payment platforms and mobile wallets, restaurants can offer rewards programs, targeted promotions, and personalized experiences that cater to individual customers’ preferences. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Lavu

APRIL 25, 2025

Customer Programs Allow customers to personalize their orders with dish modifiers. This ensures special requests are clearly communicated to the kitchen, leading to more accurate order preparation and smoother operations. How does a POS system work with customer data and loyalty programs? The reports are awesome!

POS 78

POS Point of Sale Cash Management Mobile Ordering 78

SpotOn

DECEMBER 30, 2024

When the communication between guests, servers, and staff in the kitchen is clear, ordering and preparation mistakes are minimized to reduce food costs significantly. When you ask questions, they should be upfront about what rates they can offer and how their technology can help your restaurant. That's a boost to your margins.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Lavu

JUNE 6, 2025

Finding the right technology solutions for your restaurant may be daunting, but it doesn’t have to be. How Restaurant POS Software Helps Wait Staff Work Smarter Easier payment processing, simpler tipping, and clearer communication lead to an improvement in customer service and a decrease in human error.

POS 60

POS 2025 Point of Sale Cash Management 60

Modern Restaurant Management

APRIL 29, 2025

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. The report explores the forces shaping guest loyalty in 2025. While loyalty check size growth is promising, it's important to understand what this number means.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488