7 Shifts

JULY 30, 2021

Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location! A press release is a formal message that communicates the information you want to provide about your business to a desired audience. Loyalty programs. VIP programs.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

SEPTEMBER 15, 2021

It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Compared to going through the specials to every guest or blasting all online orders with an offer, these personalized approaches are favorable. Have a new special with an awesome pairing?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. A restaurant reservations system that helps you fill tables in advance.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Restaurant Engine

APRIL 26, 2023

(tweet this) Text messaging is cost-effective, and it can help improve customer loyalty while improving your bottom line. Tell them about specials and discounts. Tell them about specials and discounts. Have customers make reservations through text. Your loyalty program might even be tied to your point-of-sale system.

Email Marketing 106

Email Marketing Loyalty Program Social Media Mobile Ordering 106

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Avoid overbooking reservations.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

MadMobile

AUGUST 30, 2022

When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. If you dedicate time and effort for a staff member — or two — to take reservation calls, that employee may get caught trying to rush through one call if other calls are coming in at the same time.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Can they read about weekly specials or see photos of your most popular dishes? Can customers find you?

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. This will help manage their expectations and reduce frustration.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

APRIL 19, 2023

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. It is best to reserve humor for your social channels and keep text messages squeaky-clean. And rightfully so. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.

Loyalty Program 174

Loyalty Program Mobile Ordering Customer Service Small Business 174

7 Shifts

NOVEMBER 1, 2022

Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy. What to use it for: Showing off your food and drink, promoting events and specials, and engaging with your audience. Do my hyperlinks work?

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 199

Front of House Mobile Ordering Loyalty Program Back of House 199

Cheetah

OCTOBER 22, 2020

Reservation Systems Can Boost Your Marketing. Some of the leading reservation systems recently added new features to adapt to Covid-19. OpenTable launched a grocery store feature that allows shoppers to reserve a shopping time slot. Different age groups use different apps and communication channels.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Even venues that previously didn’t have a reservation system in place were forced to implement one rather quickly.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Reservations & Table Management. Reservation apps allow customers to reserve, update, and cancel without taking any of your staff’s time.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. This program standardizes training so each new employee gets the same level of information, instruction, and help. Communication.

Training 78

Training 2023 Front of House Back of House 78

Tableo

JUNE 26, 2023

Personalise the experience Customers prefer personalised interactions that make them feel special and valued. Provide clients with special discounts or incentives if they have had a bad experience. Personalise your messaging and utilise their names when communicating with customers to win them back. New to Tableo?

Social Media 40

Social Media Customer Experience Loyalty Program Customer Service 40

Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

The Restaurant Times

DECEMBER 17, 2021

Social media marketing software is a smart tool to enhance customer loyalty and engage with your regular clients while giving them information about timings, new flavours or combos, exciting discounts, and community events. Showcase Customer Loyalty Programs. Top Ways Coffee Shops Can Leverage Social Media.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Lavu

MARCH 6, 2020

The aim is to encourage repeat customers and cultivate customer loyalty. They demonstrate more loyalty towards the restaurant and promote it more. . Identifying slow and peak hours to provide special offers, time-sensitive discounts, and happy hours. Online reservation platforms and review sites.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Open for Business

MARCH 21, 2023

Referral programs: One way to encourage positive word-of-mouth is referral marketing. Follow up with guests via your reservation software to request ratings and feedback. Keep communication open It’s important for any restaurant to keep in touch with past and potential customers online.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Flexible pricing options If you offer special pricing for happy hour or during special events, your bar system should be capable of managing the switch. Tracking and redeeming loyalty points should be a snap.

POS 40

POS Bar Brewery Customer Service 40

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Apicbase

MARCH 28, 2024

Hostess – responsible for greeting guests as they enter the restaurant, managing reservations and waitlists, and showing customers to their tables. Maître d’hôtel – a front-of-house manager who ensures quality and service standards are met in the dining room and attends to special requests and VIP reservations.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

Travel 92

Travel Food Hotels Loyalty Program 92

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. Through Your Reservations Platform. Reservations software has become even more important since the COVID-19 pandemic as restaurateurs are keeping their eye on capacity limits regularly. Through Your Loyalty Program. Are you a member of our loyalty program?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Open for Business

OCTOBER 20, 2023

Whether it’s a detailed orientation program or ongoing training sessions, make sure your staff knows what to do and how to do it in a way that aligns with your brand and core values. Customer service skills should be a key focus , as should teamwork and communication. It’s an investment that pays off in the long term.

License 78

License Email Marketing Seasonal Menu Front of House 78

Deliverect

AUGUST 15, 2020

The company now provides the full suite of software including tableside ordering fully integrated with their iPad POS system, as well as reservations, kitchen display systems, marketing CRM systems, and loyalty programs. Menumodo specializes in menu and ordering software for hotels and restaurants.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

The Restaurant Times

SEPTEMBER 22, 2021

As early as 2018, an estimated 84% of all branded communication was visual. Be consistent with your social media management and tell the customers about special promotions or events, loyalty programs, gift cards, and other restaurant news. . Carefree Reservations . Source: Shake Shack Website.

Social Media 59

Social Media SEO Website Management Online Ordering 59

Sling

FEBRUARY 5, 2021

That, in itself, is often enough to improve customer satisfaction, but, when you add in your employee’s willingness to give their all for customer service, your business will enjoy more customer loyalty than ever before. Special parking. Rent a luxury car for a week and let the special employee drive it.

Cash Management 78

Cash Management Communication Website Management Hiring 78

Modern Restaurant Management

JULY 6, 2023

It's a crucial step to ensure that recipients receive messages that match their behavior and preferences and are designed to then modify or augment their known behavior to generate greater loyalty, increased revenue or more awareness. Timing and context also play a role in creating “high value” communications.

Seating 177

Seating Innovation Marketing Loyalty Program 177

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. Team Communication. It's arguably the go-to platform for diners looking to make a reservation. Try 7shifts for Free. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

24/7 Waiter

JUNE 15, 2017

In fact, if you talk to restaurant marketing experts, they’ll all agree that technology has made it easier than ever to create and maintain customer loyalty in addition to earning you a lot of new customers, too. Apps are also great for advance ordering and reservations. Points to Consider. Your Benefits.

Operations 28

Operations Loyalty Program Online Ordering Point of Sale 28

Restaurant Clicks

NOVEMBER 5, 2017

Promotions and specials. Marketing automations – birthday email program, loyalty systems, and more. Which social media platforms should our restaurant business choose to use for marketing and customer communications? A no brainer is to download from your reservations system or create an automatic integration.

Marketing 61

Marketing Email Marketing SEO Social Media 61

7 Shifts

FEBRUARY 15, 2024

By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. User-friendly interface If you’re using the software for scheduling and employee communications, everyone will use it regularly.

Inventory 195

Inventory Bar Management Management 195