Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. How Can Businesses Fulfill the Evolving Consumer Expectations?

Loyalty Program 164

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 164

Modern Restaurant Management

JULY 12, 2022

Restaurant tech has come a long way in the last few years, and can now do it all, including throttling online orders, communicating accurate pickup times to customers, providing contactless payment and ordering options like QR codes, and so much more. Attract and Retain Guests with a Loyalty Program.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Loyalty Program . An automatic confirmation system.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Get holiday reservations? It's also important to have multiple templates ready for different email themes such as recipes, weekend/payday offers, loyalty programs, and news updates. Event reservations.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

FEBRUARY 15, 2024

Employee scheduling and management software Businesses with bars use employee scheduling and management software to eliminate handwritten schedules, text threads, unreliable communication, and countless other scheduling nuisances. POS software handles payment processing, too. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Employee scheduling and management software Businesses with bars use employee scheduling and management software to eliminate handwritten schedules, text threads, unreliable communication, and countless other scheduling nuisances. POS software handles payment processing, too. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195

Modern Restaurant Management

JULY 6, 2023

It's a crucial step to ensure that recipients receive messages that match their behavior and preferences and are designed to then modify or augment their known behavior to generate greater loyalty, increased revenue or more awareness. Timing and context also play a role in creating “high value” communications.

Seating 178

Seating Innovation Marketing Loyalty Program 178

7 Shifts

SEPTEMBER 15, 2021

A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

JULY 30, 2021

Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location! A press release is a formal message that communicates the information you want to provide about your business to a desired audience. Loyalty programs. VIP programs.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. You need buy-in.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. Team Communication. It's arguably the go-to platform for diners looking to make a reservation. Try 7shifts for Free. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

MadMobile

AUGUST 30, 2022

When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. If you dedicate time and effort for a staff member — or two — to take reservation calls, that employee may get caught trying to rush through one call if other calls are coming in at the same time.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. This will help manage their expectations and reduce frustration.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. So do you need a restaurant website?

Social Media 193

Social Media Mobile Ordering Email Marketing Online Ordering 193

Restaurant Engine

APRIL 26, 2023

tweet this) Text messaging is cost-effective, and it can help improve customer loyalty while improving your bottom line. Have customers make reservations through text. 2: Create a Loyalty Program In one study, more than 61% of people said that special offers are one of the best ways businesses can engage with them.

Email Marketing 106

Email Marketing Loyalty Program Social Media Mobile Ordering 106

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

SEPTEMBER 15, 2021

A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

The Rail

NOVEMBER 4, 2022

You can share things like business news, exclusive deals, reservation reminders, new menu promotions, and more straight to their cell phones. In this way, SMS marketing allows for nearly instant communication with your customers. These may include welcome texts , incomplete order reminders, and reservation cancellation alerts.

Marketing 115

Marketing Loyalty Program Email Marketing Seasonal Menu 115

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Avoid overbooking reservations.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

APRIL 19, 2023

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. It is best to reserve humor for your social channels and keep text messages squeaky-clean. And rightfully so. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.

Loyalty Program 177

Loyalty Program Mobile Ordering Customer Service Small Business 177

7 Shifts

JANUARY 20, 2023

If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. To speed things up, you could build a loyalty program or organize giveaways leading up to important events like the Super Bowl. View this post on Instagram A post shared by BarBurrito Canada (@barburritocanada) 3.

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Modern Restaurant Management

OCTOBER 1, 2022

Implement a chatbot to assist users with making reservations, getting information, and answering frequently asked questions. Communicate with Customers on Social Media. Despite the significant number of communication channels, email marketing isn’t as outdated as it may seem. Meet your guests on social media.

Marketing 199

Marketing Email Marketing SEO Social Media 199

Cheetah

OCTOBER 22, 2020

Reservation Systems Can Boost Your Marketing. Some of the leading reservation systems recently added new features to adapt to Covid-19. OpenTable launched a grocery store feature that allows shoppers to reserve a shopping time slot. Different age groups use different apps and communication channels.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

7 Shifts

NOVEMBER 3, 2021

Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. The report also noted the use of keyloggers, which are programs designed to capture the keys struck on a keyboard. Safe Data Storage and Access Procedures.

Audits 370

Audits POS Loyalty Program Information 370

Chowly

FEBRUARY 23, 2024

The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6 million jobs added nationally.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Even venues that previously didn’t have a reservation system in place were forced to implement one rather quickly.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Sling

JULY 24, 2023

In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. 8) OpenTable OpenTable is a popular platform for taking online reservations, eliminating the need for the old-fashioned system of taking reservations by phone and writing them down.

2023 78

2023 Management Management Tip Distribution 78

7 Shifts

NOVEMBER 1, 2022

What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Dozens of companies provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Loyalty programs. Creating an SEO-optimized website. Do my hyperlinks work?

Seating 222

Seating Email Marketing Marketing SEO 222

Next Restaurants

SEPTEMBER 3, 2020

For example, a landing page on a restaurant website could aim to get visitors to book a table, buy a gift certificate, order delivery , or reserve the restaurant for their party. Include Your Restaurant Loyalty Program. Eliminate all distractions, focus on a call-to-action, and make it easy for the customers to.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. This program standardizes training so each new employee gets the same level of information, instruction, and help. Communication.

Training 78

Training 2023 Front of House Back of House 78