7 Shifts

AUGUST 27, 2021

He asserts that this may not prevent backlash from guests who disagree, but believes that clear policies and rigid enforcement can help to manage it. Communicate clearly to guests what the policies are. Whether it's masking, vaccination for indoor dining, or any other policy, clearly communicate it to guests. It's enforcement.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. Keegan Brown, Marketing Manager Easy On Hold & Brand Music.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes.

Food Safety 178

Food Safety Kitchen Safety Front of House Website Management 178

Culinary Cues

MAY 5, 2020

but it will be your commitment to the safety of all involved that is the key to rebuilding a level of trust that will carry your operation through this tenuous time and on to an eventual renewal of prosperity. It’s the most essential ingredient in effective communication. Trust is the glue of life.

Kitchen Safety 286

Kitchen Safety Food Safety Food Truck Communication 286

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward.

Customer Experience 172

Customer Experience Customer Service Online Ordering Food Safety 172

7 Shifts

JULY 27, 2023

Meaning, we're willing to try new dishes and new ideas in the food. On Lula Cafe's website, they list their mission and values , which include creating joyful moments for the community, and promoting care, respect, integrity, safety, and transparency. Even if they're managers. And we continue to have.

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery. Give Your Website All of the Love.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Revamping the Menu.

Food Safety 199

Food Safety Website Management Online Ordering Food Order 199

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Coffee and Beverage Management. Design and Facility Management.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

7 Shifts

JANUARY 26, 2021

For both safety and ease, there isn’t a better option. Reducing contact on high-touch devices in your restaurant is a difference-maker for its cleanliness and safety of your team. Our #1 thing is that we don’t want to discriminate how people get our food. The number one thing you need to fix is your website,” says Walchef.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. This rise in digital interactions has made it critical for restaurants to have well-designed websites. How to build your restaurant’s website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Additionally, inventory management software helps prevent food wastage by optimizing supply chains and minimizing overstocking.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

SEPTEMBER 14, 2020

Restaurant owners and managers will continue to face challenges until a safe and effective vaccine for COVID-19 is developed and widely distributed. A playbook built around the customer experience can help you update policies and procedures to fit the new circumstances and train employees on new safety measures.

Online Ordering 192

Online Ordering Kitchen Safety Food Safety Customer Experience 192

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. The younger generations don’t just want great food, they expect memorable experiences. Change management needs to be a top priority. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. If and when –it hits the fan, what is your communication plan ?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. A great restaurant website is the key to your business’ future success. Also, the time people spend on your website is a user engagement signal for Google.

Social Media 148

Social Media Online Ordering Website Management Download 148

Sling

AUGUST 30, 2021

In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. 1) Promote Safety Procedures. Communicate these changes to your clients and customers before they arrive for the smoothest customer experience possible.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. Purchasing and order management: The software digitises purchasing and ordering.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

ChowNow

JUNE 29, 2020

Certain customers won’t be comfortable entering your restaurant to pick up food, especially when there are other guests eating there. Continuing to offer delivery and curbside will make it much simpler for these diners to support your restaurant and enjoy your food. Don’t limit communication to social media, either.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Postermywall food delivery poster. Openly communicate the actions you are taking to make your venue safe.

Social Media 197

Social Media Food Safety Cash Management Kitchen Safety 197

Open for Business

FEBRUARY 29, 2024

Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other. Once you’ve visited centralized websites, make sure you’re then researching the requirements of each individual agency. This will also make it easier to replace expired permits and keep track of renewal dates.

License 78

License Certification Kitchen Safety Food Safety 78

EATER

MAY 22, 2020

Whole Foods photo, Brooks Kraft LLC/Corbis via Getty Images; illustrations, zuperia /Shutterstock. And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

JUNE 5, 2020

There are four touch-free methods restaurants can deploy now to ensure they are reopening in a way that promotes health and safety for their staff and guests as they work together to slow the spread of the coronavirus. This is a small step, but one that many fast food and fast casual restaurants are already embracing.

Fast Casual 183

Fast Casual Online Ordering Cash Management Mobile Ordering 183

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Food delivery was an already booming industry, but when COVID hit it increased even more. Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

The Restaurant Times

JUNE 26, 2021

managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way. . Processes like food production, inventory management, supply chain, marketing, and sales may need to be tweaked according to the new market realities.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Sling

OCTOBER 1, 2023

All it takes is a love for food and a bit of hard work. You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start.

Catering 78

Catering License Transportation Advertising 78

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Traditionally, accepting and managing restaurant reservations has been a pretty low-tech operation. Booking Management. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

The Restaurant Times

JANUARY 24, 2023

His successful career is the result of dedication, following a customer-centric approach, and communicating with the customers. Muir went from being a law aspirant to a hotel management graduate, leading a food brand. I love food, being surrounded by it, and getting to meet people and work with some great people.

Sports 52

Sports Retail Café Hotels 52

Hot Schedules

APRIL 29, 2020

Our HR and payroll experts are weighing in on the latest news impacting human resource management in the restaurant industry. As multiple states are set to reopen dining rooms at reduced capacity, several organizations are offering guidance on safety procedures to consider. This website contains links to other third-party websites.

Employee Relations 125

Employee Relations Kitchen Safety Website Management Small Business 125

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. Some of these instances can be prevented by encouraging clear and open communication with customers. Food quality, temperature, or damage.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. Some of these instances can be prevented by encouraging clear and open communication with customers. Food quality, temperature, or damage.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 167

Webinar Loyalty Program Online Ordering Social Media 167