Modern Restaurant Management

JANUARY 29, 2025

Enhanced biosecurity includes: Restricting farm access to essential personnel only Implementing rigorous sanitatiozn protocols for equipment and vehicles Increasing surveillance and early detection programs to identify potential outbreaks 2. Ultimately, addressing the egg crisis requires a collaborative effort across the food supply chain.

Supplies

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. This enables better communication mechanisms and employees can react quickly to stock or demand changes.

Technology

Modern Restaurant Management

NOVEMBER 14, 2024

These agents are naturally sounding conversational assistants made to be intelligent with a restaurant operators’ intended processes, logic, and information – Not to be mistaken with IVR technology when waiting to hear a robotic menu of options represented by pressing a number 1 through 8.

Reservations

Modern Restaurant Management

MAY 14, 2025

Clear Communication Maintain open and transparent communication channels where employees can freely express concerns or ideas. Encourage open communication about mental health issues and provide training for managers on how to support employees who may be struggling. Encouragetheuse of freefederal andstate programs.

Serving

Modern Restaurant Management

OCTOBER 17, 2024

Owners and operators should ensure team members are trained to safely use all equipment. They should also know to carefully monitor open flames and store away any sharp or dangerous objects and equipment when not in use. We would also recommend equipment sensors that alert team members of any potential malfunction ahead of time.

Insurance

Modern Restaurant Management

JANUARY 2, 2025

AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals. Early adopters of this technology are already seeing higher ticket averages and improved customer satisfaction.

2025

Modern Restaurant Management

MAY 19, 2025

Technology moved from being a support system to a core pillar of daily operations. With the right tools, operators can manage staff schedules, streamline kitchen communication, monitor inventory levels, and analyze sales trends all in one place. These weren’t trends—they were urgent solutions to real problems.

Hospitality

Modern Restaurant Management

DECEMBER 2, 2024

After all, our technology has evolved to be better than we ever could have predicted. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe.

Food Safety

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change. They seek brands they believe in.

Front of House

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. From cloud-based tools to smart IoT sensors, technology is revolutionizing how restaurants relocate.

Innovation

Modern Restaurant Management

NOVEMBER 12, 2024

Tech Solutions for Severe Weather Preparedness Technology is another component that can aid severe weather preparedness for restaurants. In situations with power outages and cellular disruptions, restaurants may struggle to operate and communicate.

Training

Modern Restaurant Management

DECEMBER 30, 2024

After a year defined by the rapid adoption of AI and other technologies, not every new tool has shown promise. It’s time to stop chasing the latest trends and double down on strategies that ensure technology and operations seamlessly work together to improve customer satisfaction.

2025

Modern Restaurant Management

APRIL 18, 2025

Brands – parent of KFC, Taco Bell and Pizza Hut – is partnering with Nvidia to accelerate the development of AI technologies for its restaurants. AI is frontier technology that is still largely untested at scale; for early adopters in particular, planning for failure will be just as important as planning for success.

Food

Modern Restaurant Management

JULY 28, 2025

There is an opportunity for restaurants that can modernize in a way that meets the needs of the diner while simultaneously overcoming food, labor, and technological challenges to run more predictable and profitable businesses. It certainly isn’t an easy proposition – but a holistic approach to restaurant modernization is critical.

Menu

Modern Restaurant Management

APRIL 29, 2025

“They're being asked to do more with less, and that’s where technology can make a real difference. “When LLMs became more widely available, Yelp quickly leveraged the technology to build upon the AI work we had been doing for over a decade.”

Operations

Modern Restaurant Management

MAY 28, 2025

With more than a decade of hands-on experience using AI to monitor emerging fraud trends, attacker MOs and advanced technologies, Abrahams brings a unique perspective to addressing merchants' most complex challenges. His insights are crucial for navigating this new wave of AI-powered scams.

Employee Relations

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. In the hustle and bustle of a busy service, staff need to work harmoniously and communicate effectively to keep operations running smoothly.

Training

Modern Restaurant Management

MAY 30, 2025

If technology can make everything quicker and simpler, why do businesses need to worry about adding a human touch to their digital experiences? In some cases, technology can be the answer. Putting empathy first in your communications can make a real difference. They want to feel heard, understood, and valued.

Customer Experience

Modern Restaurant Management

JULY 17, 2025

Today’s guests do not separate marketing from technology, or digital from in-person. That is why breaking down silos between marketing and information technology (IT) has become more than a smart operational move, but a competitive imperative. That only works if marketing and technology are in sync from the beginning.

Loyalty Program

Lavu

JUNE 20, 2025

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. Chefs are experimenting with unique flavors and there are some wonderful technologies to look into. Thankfully, one of the newest restaurant technologies available was designed specifically to tackle this problem.

Technology

Modern Restaurant Management

OCTOBER 10, 2024

They want education that fits into their busy lives and equips them with transferable skills that they can apply in their roles. In the restaurant industry, an education program should emphasize the development of durable skills such as leadership, communication, and problem-solving.

Education

Modern Restaurant Management

DECEMBER 30, 2024

TouchBistro’s research overwhelmingly shows that restaurants are increasingly leveraging data-driven technology to address operational challenges. This recovery was largely supported by strong takeout and delivery sales, which played a crucial role in sustaining revenue streams.

Loyalty Program

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Regular check-ins, mentorship, and open communication can help new employees feel invested from day one. Technology bridges the gap between locations and makes you more agile as a business owner.

Management

Goliath Consulting

OCTOBER 16, 2024

Unified Communication Channels: Effective communication between staff and customers is vital. By integrating these technologies, independent restaurants can operate more efficiently and provide a consistent, high-quality experience to their customers, all while reducing operational headaches and improving profitability​.

Operations

Modern Restaurant Management

MARCH 14, 2025

As the fourth season approaches, premiering in June 2025 , one can't help but wonder: What if Carmy, like so many real-life restaurants today, had to decide between holding onto tradition or embracing technology to improve operations? Bridging Tradition and Technology Would Carmy’s team adapt to this kind of change?

Front of House

Modern Restaurant Management

NOVEMBER 4, 2024

In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent of having the best table in a packed restaurant. For starters, technology plays a big role: more than 60 percent of diners credit tech with making their restaurant experience better.

Loyalty Program

Modern Restaurant Management

JUNE 19, 2025

It’s also critical to get complete, accurate information from your suppliers, share accurate information across your organization, communicate about the incident to consumers and other key stakeholders, and remove all contaminated products from your restaurant and supply chain. Communication. Visibility.

Management

Modern Restaurant Management

DECEMBER 31, 2024

“With equipment solutions such as multi-cook ovens, chefs can cook multiple food items, using different techniques and temperatures all at once, allowing them to experiment with new trends, without losing workspace or investing in multiple new tools.” ” Metz Culinary Dining Trends Metz Culinary Management, Inc.

Beverage

Modern Restaurant Management

MAY 23, 2025

Benefits of Implementing MFA Implementing MFA as part of restaurant data protection is highly effective because it: Immediately adds additional layers to your basic login protection Reduces the risk of fraud both inside and outside the business Helps to keep businesses compliant with various standards and regulators Helps to build and improve customer (..)

Operations

Perfect Daily Grind

MAY 25, 2025

Technology certainly helps, but you need to learn how to do it firsthand.” Moreover, establishing closer relationships with producers, importers, and exporters adds more value to the wider supply chain, which can be marketed and communicated to consumers. Enjoyed this?

Café

Modern Restaurant Management

JUNE 16, 2025

"And the second most important item is to communicate regularly with your supplier base as well as your primary and secondary distribution partners. Information-as-power has never been more important to accurately plan menus, feature appropriate items and what to stay away from that will negatively impact your margins.

Supplies

Perfect Daily Grind

JUNE 22, 2025

Grinders are often considered the most essential pieces of equipment in a coffee shop or home brewing setup. Even with the recent advancements in grinder technology, baristas and home brewers continue to demand more control and precision. You may also like our article on whether baristas should weigh milk.

Equipment

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. These systems dont stop at visual alerts.

Allergens

Modern Restaurant Management

MAY 30, 2025

Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience. In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage.

Fast Casual

Perfect Daily Grind

JUNE 1, 2025

Why investing in the right equipment is key According to research from Scott Rao, even one quaker in a cupping sample can reduce cup score by as much as one point , making it essential to remove them. In turn, most roasters invest in automated equipment to assist the process. “At

Point of Sale

Lavu

JULY 25, 2025

Whether you’re serving corporate lunches or private events, building a successful restaurant catering business requires more than just great food — it takes planning, streamlined operations, and the right technology. You should also possess the needed equipment and tools along with additional space for storage and preparation.

Catering

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. TMAD's Mad Dash program success has proven that the right technology, which improves the customer experience and speed of service, has been a worthwhile investment for the brand.

Loyalty Program