7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. When our managers would do their schedule, they would have to manually check the event section to [see if there was] an event this week or not.

Management 370

Management Management Document Communication 370

Sling

JANUARY 7, 2022

Employee communication is one of the building blocks of every successful business. It doesn’t matter if the business has three employees or 300, good communication matters. Employee Communication Defined. Like one-on-one communication, mass communication takes on many different forms.

Communication 78

Communication Employee Relations Information Presentation 78

7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Regardless of your reasons for being here, the solution to your problem remains the same: Better restaurant revenue management. What is Restaurant Revenue Management? Revenue management is not a new concept.

Management 408

Management Management Airlines Customer Service 408

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 167

Training Food Safety Employee Relations Insurance 167

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies.

Management 142

Management Management Employee Relations Communication 142

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. It may or may not be work related, but it does impact work.

Employee Relations 382

Employee Relations Training Fine Dining Take-out 382

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

7 Shifts

MARCH 23, 2022

They ate up manager time and didn't resonate with a younger workforce. When it came to employee scheduling, National Coney Island had about as many methods as it did locations. Each store and manager had their own system: pen and paper, Excel, corkboards. And schedules took managers two to three hours every week.

Front of House 369

Front of House Back of House Communication Employee Relations 369

7 Shifts

AUGUST 26, 2019

After hunting around for something user-friendly and easy-to-use, Shawn & Ed Brewing waved goodbye to tedious excel scheduling and hello to pain-free schedule management with 7shifts’ intuitive platform. With managers and coworkers only a click away, employees were always engaged and informed about the goings-on in the brewery.

Events 210

Events Brewery Management Management 210

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Everyone knows that communication can make or break a relationship. Knowledge is power.

Retail 88

Retail Communication Employee Relations Hotels 88

7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Selecting The Right Bar Software Tools aimed at owners or managers of bars and restaurants are a rapidly expanding area of software development.

2023 78

2023 Bar Management Management 78

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION!

Communication 310

Communication Leadership Employee Relations Entertainment 310

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Sling

JANUARY 21, 2024

Want to improve productivity, employee satisfaction, recordkeeping, and payroll all in one fell swoop? Streamline your employee clock-in/clock-out process. Your business’s time tracking program can also help you maintain accurate attendance so that you know your employees are on the job when they should be.

Management 78

Management Management Employee Relations Training 78

Modern Restaurant Management

OCTOBER 9, 2023

In today's workplace, the significance of addressing employee mental health has become increasingly crucial. The well-being of employees directly impacts their productivity, engagement, and overall satisfaction. Offering Mental Health Benefits To support employee mental health, employers can offer a range of mental health benefits.

Employee Relations 192

Employee Relations Workshop Education Insurance 192

Food Business

OCTOBER 20, 2017

The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Here are some factors to consider when envisioning the ideal workplace for today’s entry level employees: Millennials crave an atmosphere of openness and transparency. It's attractive to owners, and to waitstaff.

Communication 100

Communication Brewery Employee Relations Small Business 100

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. Increased waste (and related costs ). Then, be certain that the special requests are properly communicated through every step of the meal preparation process.

Ordering 222

Ordering Employee Relations Online Ordering Customer Service 222

Society Insurance

APRIL 17, 2024

On average, 85% of employees will experience conflict in the workplace ( Essential Workplace Conflict Statistics in 2023 • ZipDo ). As a manager, at some point you’ll end up having to resolve and reduce conflicts. This could manifest in confusion between two employees or even complaints from them and others.

Employee Relations 52

Employee Relations Insurance Leadership Communication 52

Lavu

MARCH 4, 2020

Labor management is a critical part of running a successful restaurant business. However, juggling a weekly shift schedule can be an overwhelming and time-consuming process for a restaurant manager or operator. However, restaurants are now leveraging technology to manage their employees better.

Management 78

Management Management Employee Relations Restaurant Law 78

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. That’s why inventory management is one of the most important features of a good bar POS system.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

NOVEMBER 29, 2023

That’s where public relations comes in. Through media relations, PR can cultivate relationships with media members for your restaurant. Whether it’s a food safety issue, a disgruntled employee or a negative review, PR can help you manage these crises and protect your reputation.

Social Media 193

Social Media Employee Relations Food Safety Influencer 193

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. However, in between all these tasks, it is critical to devote time and energy into accurate and consistent inventory management. Inventory management is a powerful tool for your day-to-day operations, but only if you use it correctly.

Inventory 138

Inventory Management Management Point of Sale 138

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Fixed shifts also allow employees a consistent workload.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Sling

FEBRUARY 19, 2021

Workforce management once referred to a broad category of business activity — what we now call human resource management (HRM). As business practices evolved in the early part of this century, workforce management took on a much more specific, much more technical definition. What Is Workforce Management? 1) Recruiting.

Management 88

Management Management Employee Relations Recruiting 88

Sling

DECEMBER 3, 2021

You can’t manage what you don’t measure. In this article, the management experts at Sling answer your questions and tell you everything you need to know to optimize labor costs, stay on budget, and manage your business better. A semi-monthly reporting schedule means you pay your employees and produce reports twice per month.

Management 146

Management Management Tip Distribution Employee Relations 146

Sling

OCTOBER 5, 2021

A manager’s responsibilities are significantly different from other positions, so you may be unsure where the interview will go. Even conducting the interview for a new manager is stressful for the person on the other side of the desk. Top Interview Questions For Managers. 1) What Is Your Biggest Management Weakness?

Management 78

Management Management Employee Relations Tip Distribution 78

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees.

Management 144

Management Management Employee Relations Insurance 144

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Employees also worry about the level of cleanliness at their workplace.

Kitchen Safety 189

Kitchen Safety Employee Relations Communication Point of Sale 189

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 199

Insurance Email Marketing Employee Relations Customer Experience 199

Modern Restaurant Management

MARCH 10, 2022

Without a direct physical loss due to a covered peril, property programs will not provide protection for business interruption-related loss. The burden has been on Insureds to “prove” that employees and/or third parties (i.e., How Insurance Policies React. Today, nearly all insurance policies (i.e.,

Insurance 166

Insurance Food Safety Employee Relations Front of House 166

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation.

Cash Management 209

Cash Management Employee Relations Recruiting Healthcare 209

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. The 3-day weekend.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216