Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Thankfully, restaurant technologies can play a dual role.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Squirrel Systems

OCTOBER 2, 2023

This is because one of the downfalls of a multichannel approach is that the various communication tools are isolated. Begin by outlining a simple strategy, communication plan, and workflow. Map out how a customer who receives an offer or communication then engages with your business. If not, why?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Modern Restaurant Management

DECEMBER 20, 2022

Traffic and sales stabilized, though, in some cases such as drive-thru and the lunch daypart, traffic remains at lower levels compared to the big spikes in 2021 as restrictions were lifted and vaccinations became available. We also saw a switch to match changing consumer preferences like healthy food options and dietary accommodations.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

The Rail

JUNE 19, 2023

Collect customer data , such as preferences and dietary restrictions, and use it wherever possible to individualize their dining experiences. To stay consumer-centric in the long term, your restaurant needs to maintain a direct line of communication with your guests.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Clover - Restaurants

MAY 3, 2024

These include: Maintain dry, clean floors: Clean up spills and slip hazards immediately, communicate hazards to staff and guests via signage and verbal communication, and use drainage and dry standing places in spaces where wet processes are used.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

24/7 Waiter

SEPTEMBER 21, 2023

Your restaurant’s success relies on good communication and great service. Making accommodations for certain dietary restrictions can be a compromise if you find it difficult to offer every option. This lets people know you are considerate.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Sling

OCTOBER 13, 2022

Once we get you situated and answer any questions, we’ll take a team lunch so you can get to know your coworkers better (let me know if you have any dietary restrictions). Once the new employee arrives, do your best to maintain strong communication with them — and everyone on your team. The Sling app can help.

Dietary Restrictions 78

Dietary Restrictions Hiring Website Management Information 78

Ken Burgin

JULY 25, 2023

dietary restrictions, customer complaints) to improve their handling of different situations. This tests communication, teamwork, and knowledge of recipes. This game builds team spirit and enhances their knowledge about the cuisine and culture. Encourage them to come up with diverse scenarios (e.g.,

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

Travel 118

Travel Food Hotels Loyalty Program 118

Mad Mobile

FEBRUARY 22, 2024

At their core, table ordering systems offer: Interactive digital menus: High-resolution photos, detailed descriptions, and dietary filters enhance decision-making. Real-time communication: Orders flow directly to the kitchen, eliminating communication gaps and delays.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Perfect Daily Grind

JUNE 21, 2020

While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. But no matter what style you choose, it’s important to do it well and communicate it consistently.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

The Restaurant Times

NOVEMBER 17, 2021

Appoint someone who can keep a close eye on your online orders, pay attention to your POS inventory, and communicate with the kitchen to ensure that items are removed when they are no longer available. . This is especially crucial for those with allergies or dietary restrictions. Source: Nibblematrix.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Lavu

MAY 23, 2019

Be sure to communicate with your host staff that they should be cognizant of where they seat guests. This way, you’ll be prepared when the customer arrives and able to accommodate their table preferences, dietary restrictions, and more, leading to a quicker and more satisfactory experience. Control the time between parties.

Management 112

Management Management Seating POS 112

Modern Restaurant Management

JANUARY 12, 2022

Personalized communications aren’t creepy, they’re expected. 46 percent would love to manage their dietary preferences with their favorite establishments. 46 percent would love to manage their dietary preferences with their favorite establishments. 43 percent say it makes them more loyal to the eatery.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 6, 2023

While some customers might be interested, it won't resonate with those who only come in on weekends, making the message irrelevant, or annoying, to them, and therefore “devaluing” all communications from you. Timing and context also play a role in creating “high value” communications.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Modern Restaurant Management

JULY 1, 2021

Operators can also use SMS messaging to seamlessly communicate with diners about wait times and health and safety measures, provide more details about the experience, and offer personalized perks to guests. At a basic level, guest experience platforms can leverage data to help operators facilitate better communication with their customers.

Dietary Restrictions 177

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 177

Modern Restaurant Management

DECEMBER 16, 2019

Families with different dietary requirements could even save money by dining out, as there would be no need to fork out on different starters, mains and desserts for those who are vegan (up to an extra £40) or Gluten free (up to an extra £30). Family members with different dietary requirements can have different meals (22 percent).

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Mad Mobile

FEBRUARY 5, 2024

And all requests, changes, and notes get communicated instantly without confusion. Customers today want to know that their dietary needs are cared for and that they won’t be tempted by stray carbs. When used by servers, remove extra legwork and free them to pay closer attention to their sections. No wait, a salad.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

ChowNow

SEPTEMBER 13, 2019

Because of this, you need to ensure that your menu is strategically organized and worded to both communicate what makes your restaurant unique and maximize revenue. This way, customers with dietary restrictions immediately know where to get what they want. The same goes for gluen-free, keto, or paleo dishes.

Menu 111

Menu Online Ordering Seasonal Menu Dietary Restrictions 111

EATER

JULY 21, 2022

With Castamar’s fuller descriptions, Pancir believes that more menu details can give guests a fuller understanding of the food with less communication from servers. There are more food allergies and dietary restrictions out there,” he says. People want to have all the information they can about what they are eating.

Menu 99

Menu Dietary Restrictions White Paper Seasonal Menu 99

Modern Restaurant Management

SEPTEMBER 1, 2020

The Carefree Guest : While many Americans have shifted their dining preferences, there are still many individuals that are eager to dine and drink out with less strict restrictions. Nearly one in three (29 percent) would share data for personalized communication and updates around COVID-19 precautions and processes at the restaurant.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

JUNE 19, 2020

Effective & Sustainable Execution : Provides critical operational and communication tools in a clear, user-friendly format to simplify safe reopening and drive the right behaviors. Filters and dietary tags (vegan, vegetarian, gluten-free, kosher, etc.) – Enhanced filtering for better search. Samsung Electronics America, Inc.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

That’s why Spiceology and Chef’s Roll are challenging chefs around the country to help those on restrictive diets by creating an approachable dish with no salts and low fats. It’s another important touchpoint for business owners who don’t have the opportunity to have face-to-face communication with customers right now.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

JANUARY 10, 2024

Consider AI-powered robots leveraging guest dining preferences to curate tailored menu suggestions, or recommending dishes based on dietary restrictions and previous orders. These robots engage guests with personalized greetings, adapt their communication styles to individual preferences, and respond to guest moods.

Hospitality 195

Hospitality Operations Dietary Restrictions 2023 195

Modern Restaurant Management

OCTOBER 8, 2020

Companies are able to set controls over how employees are able to spend based on the company-sponsored budget, including day and time restrictions. Zuul Market features 15-20 curated items from each restaurant and allows diners to filter by dietary restriction, brand, and category. "Zuul The new BOHA!

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

FEBRUARY 6, 2020

Home meal kits, seamless delivery and adding menu options to satisfy guests with dietary restrictions are some of the operational goals Angry Crab Shack plans to tackle this upcoming year. “Our number one priority is and always will be our guests and their experience,” added Diamond.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153