Modern Restaurant Management
OCTOBER 23, 2020
A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Start with The Basics of Communication. Even seasoned restaurant professionals can use a refresher! Often when it comes to customer communication, it is not about what you say but how you say.
Modern Restaurant Management
JANUARY 24, 2022
When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Manage and market your menu with ease.
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Ken Burgin
JUNE 6, 2023
Here are the training suggestions I was given by ChatGPT for FRONT OF HOUSE S TAFF Menu Knowledge Training : Utilise ChatGPT to create quizzes and interactive modules to test employees’ understanding of the menu. This tool can help encourage open communication and continual learning.
Ken Burgin
JULY 25, 2023
15 Training Games for Front of House Restaurant and Cafe Staff Menu Mastery: Divide staff into teams and have them take turns describing a dish on the menu as enticingly as possible in 30 seconds. This game improves their knowledge of your menu and palate. Menu Pictionary: Divide staff into teams.
The Rail
JUNE 19, 2023
Collect customer data , such as preferences and dietary restrictions, and use it wherever possible to individualize their dining experiences. Note where products come from in your menu descriptions. To stay consumer-centric in the long term, your restaurant needs to maintain a direct line of communication with your guests.
Mad Mobile
FEBRUARY 22, 2024
At their core, table ordering systems offer: Interactive digital menus: High-resolution photos, detailed descriptions, and dietary filters enhance decision-making. Real-time communication: Orders flow directly to the kitchen, eliminating communication gaps and delays. Phase it in like a multi-course tasting menu.
Perfect Daily Grind
JUNE 21, 2020
While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. But no matter what style you choose, it’s important to do it well and communicate it consistently. Next, consider your menu.
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