Modern Restaurant Management
JANUARY 22, 2024
Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. How Can Businesses Fulfill the Evolving Consumer Expectations?
Modern Restaurant Management
JANUARY 3, 2024
Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value. – Joe Hand Jr., – Bob Wright, CEO, Potbelly
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Squirrel Systems
OCTOBER 2, 2023
Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. This is because one of the downfalls of a multichannel approach is that the various communication tools are isolated. Begin by outlining a simple strategy, communication plan, and workflow.
Modern Restaurant Management
NOVEMBER 11, 2019
Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).
Mad Mobile
FEBRUARY 22, 2024
25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. At their core, table ordering systems offer: Interactive digital menus: High-resolution photos, detailed descriptions, and dietary filters enhance decision-making. By 2028, the market is forecast to generate revenues reaching 1.8
Modern Restaurant Management
JANUARY 12, 2022
But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Personalized communications aren’t creepy, they’re expected. 43 percent say it makes them more loyal to the eatery.
Modern Restaurant Management
JULY 6, 2023
It's a crucial step to ensure that recipients receive messages that match their behavior and preferences and are designed to then modify or augment their known behavior to generate greater loyalty, increased revenue or more awareness. Timing and context also play a role in creating “high value” communications.
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