Remove Communication Remove Dietary Restrictions Remove Loyalty Program Remove Sustainability
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What Consumers Want? A B2C Checklist

Modern Restaurant Management

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. How Can Businesses Fulfill the Evolving Consumer Expectations?

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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value. – Joe Hand Jr.,

2024 132
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Personalized communications aren’t creepy, they’re expected. Sustainability and healthy options rising in importance.

2022 215
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What’s the Future of Restaurant Technology in 2024?

Mad Mobile

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. The truth is that clinging to outdated methods simply isn’t sustainable in today’s competitive restaurant landscape. Real-time communication: Orders flow directly to the kitchen, eliminating communication gaps and delays.

2024 40
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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 128
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MRM Research Roundup: End-of-August 2020 Edition

Modern Restaurant Management

As restaurants continue to tackle challenges sparked by the Coronavirus pandemic, operators must not only ensure their venue(s) are following health and safety guidelines to keep guests comfortable, but also deliver exceptional experiences that result in long-term guest loyalty. Leveraging Data to Build Loyalty.

2020 189
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EZ PPP Forgiveness App and Yelp’s New COVID Help

Modern Restaurant Management

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. Ecolab Science Certified Program. The program was developed in response to research that indicated consumers feel safer knowing c. PPP Forgiveness Links and EZ App.