Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 9, 2020

Last month, Pret A Manger became the latest restaurant chain to join the subscription economy, launching the YourPret Barista program that offers members up to five drinks per day in exchange for a monthly fee. Case in point: the Pret A Manger program costs $26.60 Customer Connections. Individualized Interactions.

Loyalty Program 186

Loyalty Program Customer Service Consumer Goods Online Ordering 186

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Here's a great example of a pop-up that grabs your attention immediately: People will only agree to subscribe to your newsletter if you can adequately communicate the value they're going to get from your emails.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

OneDine

SEPTEMBER 26, 2023

From menu engineering to leveraging loyalty programs and instant guest feedback, these secrets are key to ensuring the long-term success of your restaurant. Menu Engineering: The Art of Profitability Menu engineering is a strategic approach to designing your menu that goes beyond listing dishes. Blanket rewards are OUT!

Loyalty Program 52

Loyalty Program Social Media Sustainability Waste 52

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #28: Stay adaptable.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Open for Business

JUNE 30, 2023

Done well, building a brand creates an emotional connection with guests before they step foot in a restaurant and builds long-term loyalty that keeps them coming back. A business’s branding communicates its personality, mission, and values to the world. Establishing a loyalty program can be a large part of a restaurant’s brand.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

Modern Restaurant Management

OCTOBER 1, 2020

Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

Modern Restaurant Management

DECEMBER 21, 2022

Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. Don’t be afraid to increase price. Your CPA can help with this.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Jonathan Morse CEO & Co-founder of Tripleseat.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

MARCH 1, 2022

percent, and it’s clear that net sales performance was sustained by average check growth. “As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra.

Loyalty Program 173

Loyalty Program Mobile Ordering Download Food Order 173

Social Hospitality

OCTOBER 21, 2019

Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. The “Mere Exposure” theory states people develop a preference for things purely due to regular and sustained exposure, or familiarity. Market your restaurant using Mere Exposure theory.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Social Hospitality

SEPTEMBER 3, 2019

Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. The “Mere Exposure” theory states people develop a preference for things purely due to regular and sustained exposure, or familiarity. Market your restaurant using Mere Exposure theory.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. Here’s how to achieve that. The Sling app can help.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

JULY 14, 2020

As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. This article will discuss how you can optimize your customer’s online ordering experience, earn customer loyalty, and increase your business in myriad ways.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

SpotOn

MARCH 12, 2024

When it comes to our digital and social media marketing, I'm communicating trust with our guests. Guests are bombarded by restaurant ads showcasing everything from meticulously crafted healthy food to generous fast food loyalty programs. Your communication strategy? It's more than lip service for us.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Next Restaurants

SEPTEMBER 3, 2020

Ensure that the steps your visitors take while browsing what your restaurant has to offer are interesting, constructive, and ask for a reaction because, as this master’s degree in visual design and communication explains, each reaction is usually followed by trade or exchange. Include Your Restaurant Loyalty Program.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. Using ingredients that you specify, artificial intelligence programs can develop recipes based on globally aggregated data and aid in the R&D phase of menu development. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

BNG Point of Sale

APRIL 22, 2020

Communicate directly with your kitchen using the handheld POS system’s seamless Back Of House connection capabilities, eliminating the need to signal a server for the check. That’s right, implementing or renovating an existing loyalty program becomes easier than ever with the use of a handheld point of sale system.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. In addition, there is an increasing emphasis on sustainability with our restaurant customers.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

DECEMBER 3, 2020

To communicate the safety standards Empire Hotel had undertaken, the brand has partnered with the famous actor and television host, Danish Sait. The video campaign was a massive success among the Bengaluru locals in communicating the safety standards and rebuilding the trust. . LOOKING AHEAD. Delivering better value to customers.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Personalized communications aren’t creepy, they’re expected. Sustainability and healthy options rising in importance.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Sling

MAY 25, 2022

Unfortunately, building a strong team management program is often easier said than done. However you choose to categorize your team management efforts — as a business responsibility, a manager responsibility, or both — implementing such a program is essential for your continued success. 7) Communicate often.

Leadership 78

Leadership Management Management Loyalty Program 78

Modern Restaurant Management

SEPTEMBER 15, 2021

The “support local” movement that helped sustain several restaurants during the pandemic won’t be going away any time soon, with more Canadians purchasing and ordering from their local restaurants directly, and for items other than just takeout or delivery. ” Supporting Local. Paytronix Systems, Inc.,

2021 175

2021 Loyalty Program Retail Online Ordering 175

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) To respond to this growing demand, 39% of operators plan to use more environmentally sustainable sourcing and operations in 2024. million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In fact, customers are even rewarded through generous loyalty programs and restaurants can improve the efficiency of its operations in the process.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Brand Engagement. Fast Casual.

2021 158

2021 Fast Casual Mobile Ordering Social Media 158

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 143

Food Safety Loyalty Program Kitchen Safety Online Ordering 143

BNG Point of Sale

APRIL 22, 2020

Communicate directly with your kitchen using the handheld POS system’s seamless Back Of House connection capabilities, eliminating the need to signal a server for the check. That’s right, implementing or renovating an existing loyalty program becomes easier than ever with the use of a handheld point of sale system.

POS 52

POS Loyalty Program Point of Sale Mobile Ordering 52

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Modern Restaurant Management

DECEMBER 14, 2020

New resources include Employee Wellness Check Questionnaire guidance, What To Do When an Employee Gets Sick with COVID-19 and COVID-19 Communications Templates to help operators communicate a COVID-19 positive employee or customer. The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. percent, which is 16.7

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 128

Bar Cash Management Loyalty Program Point of Sale 128