Modern Restaurant Management
JANUARY 22, 2024
Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods.
Modern Restaurant Management
DECEMBER 26, 2023
Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.
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Modern Restaurant Management
AUGUST 16, 2023
Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.
Modern Restaurant Management
JANUARY 3, 2024
Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value. – Joe Hand Jr.,
Modern Restaurant Management
JANUARY 12, 2022
But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. 46 percent would love to manage their dietary preferences with their favorite establishments. Sustainability and healthy options rising in importance.
Mad Mobile
FEBRUARY 22, 2024
25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. The truth is that clinging to outdated methods simply isn’t sustainable in today’s competitive restaurant landscape. By 2028, the market is forecast to generate revenues reaching 1.8 trillion U.S.
Modern Restaurant Management
DECEMBER 16, 2019
Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.
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