Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Customer feedback offers insights into customers satisfaction, needs, and preferences.

Bar 190

Bar Tip Distribution Customer Experience Customer Service 190

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. It attracts candidates and sets the stage for a more informed and positive working relationship.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. This includes: Cell phone usage Dress code Staff conflicts Customer expectations Having this in writing ensures all staff are held accountable for their behavior and performance—the good and bad.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Sling

JULY 24, 2023

In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. It delivers quick, digestible bursts of information in an Instagram-like format with quizzes at the end of each module so you can get rid of boring employee handbook binders.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. From changing hours of operation, to staggering shifts, and transitions to take-out and delivery service options, look for areas of flexibility in your business operations. Share Guidance.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Apicbase

JANUARY 12, 2023

Why email marketing works for food service operations. There are many restaurant marketing tips available, but let’s explore why email marketing works for restaurants. It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. Service protocols.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

The Restaurant Times

MARCH 10, 2023

The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service. Directing early customers to the bar area while they are waiting for their tables. Escorting diners to their tables and distributing menus to them.

Front of House 52

Front of House FOH Back of House Online Ordering 52

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. Motivate job seekers to apply by providing instant information!

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

The Restaurant Times

APRIL 7, 2021

However, as more people started using delivery services, there was also an uptick in restaurants turning to third-party vendors, even though it hurt their profits. Since restaurant businesses lose control over delivery by using these services, some things can be out of their control. That is free advertising. .

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

Sling

OCTOBER 8, 2021

In this article, the experts at Sling give you tips on how to make the best schedule possible and provide you with a free template to get started. As such, the information on your template may be completely different from another business’s template. Tips For The Best Monthly Schedule Template.

Tip Distribution 78

Tip Distribution Article Communication Management 78

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Tips for pivoting to retail.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. It helps staff avoid confusion and paves the way for higher customer satisfaction. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.

Management 112

Management Management Seating POS 112

Restaurant365

JUNE 17, 2020

Your payroll is the process of calculating and distributing wages to your employees. The restaurant industry faces a lot of industry-specific regulations on payroll, with laws regulating hourly employee scheduling and tipped wage workers, as well as compliance with the Affordable Care Act regarding seasonal and variable hour employees.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Sling

AUGUST 17, 2020

In this article, the workforce management experts at Sling introduce you to this unique employee classification and give you tips for managing them in your business. In fact, the statutory employee doesn’t even have to perform the service at their home. Statutory Employee Management Tips. Statutory Employee Definition.

Definition 78

Definition Management Management Tip Distribution 78

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Tips for pivoting to retail.

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

Modern Restaurant Management

JUNE 18, 2020

More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Guests are willing to tip between 10 percent-25 percent more when dining out. In this report, RMS segmented POS data by day part and product category, which might inform how eating is changing permanently.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. Motivate job seekers to apply by providing instant information!

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

The Food Corridor

MAY 7, 2020

So we’ve endeavored to collect all the best information and give you some helpful tips to change up your game. Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Offer high margin dishes that your most loyal customers love.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Restaurant365

MAY 13, 2020

For example, fast food restaurants generally have a higher turnover rate than fine dining, because of the difference in things like tips and earning potential. Today, there are many different tools that can distribute and regularly collect surveys for your employees. Use Mobile Apps to Facilitate Communication.

Technology 88

Technology Hiring Communication Tip Distribution 88

Sling

MARCH 26, 2022

8) Communicate And Listen. If you communicate with and listen to your team, your employee retention will be high. In addition to being a resource for common employee questions, the information your employee handbook contains can help all your employees feel more comfortable with their role in the company. It’s as simple as that.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

BNG Point of Sale

SEPTEMBER 8, 2021

As the colder months arrive, with the deployment of additional restraints on outdoor dining finished, numerous restaurants are intensely exploring ways to handle online food orders and delivery service and drive food delivery sales. . Online ordering services like Door Dash and Uber Eats can give restaurants an extra boost in revenue.

Delivery 52

Delivery Point of Sale Food Online Ordering 52

Lavu

NOVEMBER 20, 2019

Despite the fact that a distributed representative calendar is explicit to a specific booking period, appropriate arranging requires looking ahead to survey requests for time off and asset supply. For tips on getting to know your employees and working together smoothly, check out this recent article from Forbes.

Tip Distribution 60

Tip Distribution Point of Sale Mobile Ordering Take-out 60

Sling

JULY 7, 2021

A restaurant, for example, may set a goal to improve customer perception of their business. In the example mentioned above, improving customer perception may involve cleaning the waiting room more often than before. And that’s only the tip of the Sling iceberg. The Best Way To Improve Team Task Management.

Management 78

Management Management Tip Distribution Take-out 78

Sling

NOVEMBER 29, 2019

TimeCardCalculator.net offers a nifty online time card hours calculator that allows you to customize your experience to better fit your needs. You can also customize Toggl’s calculations to accommodate: Rounding or no rounding. And that’s just the tip of the Sling iceberg. Distribution. Employee self service.

Management 78

Management Management Sourcing Download 78

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Paul Soulliere: Information Systems Manager | 25 years. Sandy Reinhardt joined Schostak Brothers & Co.,

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Split shift and the busy restaurant Tips for working with split shifts What is a split shift? to cover the dinner service). That helps keep their productivity and customer service levels high.

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

Modern Restaurant Management

APRIL 7, 2020

“The longer restaurants remain closed, the larger the risk to the nearly $1 trillion economy they create through their supply chain of farmers, fisherman, linen services, and so many others. A list of your local favorites using Tripadvisor's "Saves" feature by clicking on the heart icon on any Tripadvisor restaurant listing.

Tip Distribution 171

Tip Distribution Healthcare Hospitality Food Supply 171

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 216

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 216

Modern Restaurant Management

NOVEMBER 19, 2020

." MRU works in cooperation with the Independent Restaurant Coalition, which advocates at the national level on behalf of restaurants affected by Covid-19Looking forward, Ocean Spray hopes to expand the program into other regions across the country, continuing its commitment to making a positive impact on communities worldwide.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Sling

JULY 6, 2023

In this article, we discuss the top medical scheduling software tools so you have the information you need to make the right choice. Use Sling on your desktop to create employee schedules, and use the mobile app to make changes, approve time off and shift exchange requests, and communicate with employees on the go.

2023 78

2023 Mobile Ordering Tip Distribution Communication 78

Sling

NOVEMBER 21, 2019

As such, the information on your employee schedule may be completely different from the information on another business’s employee schedule. A custom-made employee schedule template also reduces the amount of time you have to spend preparing before you get to the actual task of scheduling. Distribute your new schedule.

Tip Distribution 60

Tip Distribution Communication Information Take-out 60

Sling

JANUARY 25, 2023

HRIS Many managers wonder, “Is there a difference between a human resource management system (HRMS) and a human resource information system (HRIS)?” In fact, the term HRIS precedes the term HRMS by several decades and stems from the IT departments of the 1980s that used a set of tools commonly called Management Information Systems (MIS).

Management 78

Management Management Insurance Tip Distribution 78

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. "As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. . Uber To Acquire Postmates.

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

Lavu

MARCH 11, 2020

At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. If you want your POS system to benefit management, employees, and customers, you should have a restaurant POS system that streamlines the process for all three groups. Employee tips. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167