7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. Deduct any amount from an employee's wages due to tips received.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. The tipped minimum wage in Colorado is $10.63 So employers can claim a tip credit of $3.02 Who is considered a tipped worker? What counts as a tip?

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2024 221

7 Shifts

OCTOBER 16, 2023

Your tech troubles are reduced because information automatically flows between tools. You don’t have to spend time switching platforms or hunting down and updating information more than once. It directly influences the quality of service and the dining experience for customers.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

JANUARY 23, 2024

A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. Here’s how this could look in a typical table-service establishment. For example, you can look at how many covers a server typically completes during service.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. The tipped minimum wage in Colorado is $10.63 So employers can claim a tip credit of $3.02 Who is considered a tipped worker? What counts as a tip?

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

Clover - Restaurants

APRIL 16, 2024

In this post, we’ll delve into the nuances of automated gratuities and tips, so you can navigate this terrain while staying compliant with legal regulations. Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically. What is automatic gratuity?

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. It attracts candidates and sets the stage for a more informed and positive working relationship.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Most restaurant guests know to tip in full-service restaurants.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

7 Shifts

JANUARY 23, 2024

A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. Here’s how this could look in a typical table-service establishment. For example, you can look at how many covers a server typically completes during service.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Customer feedback offers insights into customers satisfaction, needs, and preferences.

Bar 189

Bar Tip Distribution Customer Experience Customer Service 189

Modern Restaurant Management

DECEMBER 21, 2023

Ahead of 2024, we will share the all-too-common disasters that can strike restaurants from fires to civil unrest to water damage with pragmatic and proactive tips that can help curb the repercussions. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service.

2024 189

2024 Kitchen Safety Cash Management Insurance 189

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Sling

JULY 24, 2023

3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips. In addition, Toast offers products ranging from payroll and tips management to inventory management , email marketing and more.

2023 78

2023 Management Management Tip Distribution 78

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. This includes: Cell phone usage Dress code Staff conflicts Customer expectations Having this in writing ensures all staff are held accountable for their behavior and performance—the good and bad.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. Others may have decided to shutter operations altogether. Share Guidance.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. Wholesalers or distributors These suppliers purchase goods in bulk directly from manufacturers or producers and then distribute them to restaurants.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

The Restaurant Times

APRIL 7, 2021

However, as more people started using delivery services, there was also an uptick in restaurants turning to third-party vendors, even though it hurt their profits. Since restaurant businesses lose control over delivery by using these services, some things can be out of their control. That is free advertising. .

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

Modern Restaurant Management

MAY 21, 2021

It’s no wonder that restaurant franchising is so popular — franchisees buy into a proven business model with built-in branding, training and production methods, and (hopefully) a solid customer base. They can also offer small tips and tricks they found through the process that could save you time, money and stress.

Franchise 203

Franchise Franchising Tip Distribution Design 203

Apicbase

NOVEMBER 28, 2022

These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. The increasing number of multi-site restaurants and food service companies with centralised production kitchens also increases the importance of traceability.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Apicbase

JANUARY 12, 2023

Why email marketing works for food service operations. There are many restaurant marketing tips available, but let’s explore why email marketing works for restaurants. It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. Service protocols.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Tips for pivoting to retail.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

The Restaurant Times

MARCH 10, 2023

The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service. Directing early customers to the bar area while they are waiting for their tables. Escorting diners to their tables and distributing menus to them.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Focus POS

FEBRUARY 5, 2019

Getting customers in the door is just the first step—you need to seat and serve them promptly and turn over tables as quickly as possible. Higher table turnover rate equals more satisfied customers and greater sales revenue. Distribute Workload Evenly. Here are some ways you can increase table management efficiency.

Management 106

Management Management Tip Distribution Point of Sale 106

Sling

OCTOBER 8, 2021

In this article, the experts at Sling give you tips on how to make the best schedule possible and provide you with a free template to get started. As such, the information on your template may be completely different from another business’s template. Tips For The Best Monthly Schedule Template.

Tip Distribution 78

Tip Distribution Article Communication Management 78

Sling

MAY 31, 2021

In this article, the workforce-management experts at Sling give you a basic employee application form template and discuss expert tips for customizing it to be the best fit for your business. The form typically asks for a combination of personal and professional information , including such data as: Name. email and phone).

Tip Distribution 78

Tip Distribution Document Email Marketing Education 78

Restaurant365

JUNE 17, 2020

Your payroll is the process of calculating and distributing wages to your employees. The restaurant industry faces a lot of industry-specific regulations on payroll, with laws regulating hourly employee scheduling and tipped wage workers, as well as compliance with the Affordable Care Act regarding seasonal and variable hour employees.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Here are some helpful strategies and tips to incorporate QR codes into your recruiting and hiring processes. Print Media – Printing flyers for distribution or posting in high-traffic areas?

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Sling

AUGUST 17, 2020

In this article, the workforce management experts at Sling introduce you to this unique employee classification and give you tips for managing them in your business. In fact, the statutory employee doesn’t even have to perform the service at their home. Statutory Employee Management Tips. Statutory Employee Definition.

Definition 78

Definition Management Management Tip Distribution 78

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Tips for pivoting to retail.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. It helps staff avoid confusion and paves the way for higher customer satisfaction. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.

Management 112

Management Management Seating POS 112

Modern Restaurant Management

JUNE 18, 2020

More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Guests are willing to tip between 10 percent-25 percent more when dining out. In this report, RMS segmented POS data by day part and product category, which might inform how eating is changing permanently.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

The Restaurant Times

NOVEMBER 15, 2021

When you open a restaurant/bar, you are expected to provide top-notch customer service not only for the restaurant but also the bar. As a restaurant owner, you are responsible for the customer service whether it be from the bar staff or restaurant staff. 4 Ways To Train Your Bar Staff To Deliver Good Customer Experience.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

The Food Corridor

MAY 7, 2020

So we’ve endeavored to collect all the best information and give you some helpful tips to change up your game. Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Offer high margin dishes that your most loyal customers love.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For a full list of participating restaurants, to sign on as a restaurant, or for more information, visit www.supportrestaurants.org. Sign up here.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234