Modern Restaurant Management

SEPTEMBER 3, 2021

Businesses have long searched for ways to optimize communications to specifically target people in close proximity with advertisements. You can see whether people you’ve messaged open ads right away, claim coupons, call your store or pay an in-person or virtual visit. It’s why marketers will spend up to $38.7

Advertising 495

Advertising Marketing Coupons Customer Service 495

Modern Restaurant Management

AUGUST 7, 2024

Build an email list to communicate directly with customers, offering exclusive deals and updates at a low cost. Utilizing customer data stored in a restaurant’s POS system can help you better understand your customers’ ordering habits and create promotions and coupons based on their favorite menu items and ordering history.

Marketing 471

Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

APRIL 21, 2020

In that case, after reading an ad to receive a 15-percent off coupon and texting “SAVE” to a five-digit code, the plaintiff received three text messages. The texts (1) welcomed the user to Kohl’s Mobile Sales Alerts; (2) provided the 15 percent off coupon and (3) almost a month later, provided another coupon.

Loyalty Program 398

Loyalty Program Coupons 2015 Small Business 398

Modern Restaurant Management

MAY 5, 2021

The Appeal of Coupons and Discounts. Vericast offered for proprietary survey findings related to consumer sentiment around the use of coupons and discounts. Additionally, 9 in 10 plan to use a coupon or discount in the next six months for grocery (70 percent), restaurants/dining (64 percent) and beauty/grooming (37 percent).

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

7 Shifts

NOVEMBER 15, 2024

What would you do if a customer tried to use an expired coupon or special offer? They should also be able to communicate with kitchen staff and the team clearly. What would you do if a customer tried to use an expired coupon or special offer? Tell us about a time you dealt with a difficult customer. How did you resolve it?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

JANUARY 12, 2022

While promotions and free benefits are a major draw for customers, loyalty programs go way beyond a 10-percent off coupon on your birthday. But, for brands considering how to communicate their loyalty programs, I’d say it’s important to know that, as humans we want to fit in, to feel part of something and we hate to miss out.

Loyalty Program 544

Loyalty Program Customer Experience Social Media Online Ordering 544

7 Shifts

DECEMBER 11, 2019

A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Modern Restaurant Management

NOVEMBER 3, 2020

Examples include identifying and marketing popular items such as iconic cocktails or signature entrees via special instant offers; or even offering personalized, on-the-spot coupons or gift certificates for individual items guests have just consumed or for a packaged experience (“Wine Wednesdays”). The cloud is your friend.

Front of House 547

Front of House Certification Back of House Menu 547

Modern Restaurant Management

JULY 16, 2024

This allows communication and rewards to be based on customers individual purchases / past behaviors and drive engagement through personalization. Over 70 percent of brands’ campaigns are segmented vs. sent to their entire loyalty database. Less than 10 percent of campaigns leveraged predictive model scores.

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

FEBRUARY 14, 2022

Eighty-three percent of global consumers state that they prefer emails when receiving communications from businesses. For example, if it’s the customer’s birthday you can send a coupon for a free meal. Email marketing isn’t going anywhere and here are tips to boost your restaurant’s brand. Promotions.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

EATER

FEBRUARY 27, 2025

Instead of having to scream an order into a speaker as cars honk in the background, you can communicate your preferences for extra pickles and no mustard on your cheeseburger with a few simple taps. All of them promise a seamless experience to the fast-food customer.

Mobile Ordering 208

Mobile Ordering Loyalty Program Food Food Order 208

ChowNow

FEBRUARY 12, 2021

During the COVID-19 pandemic, communication with your customer base is all the more valuable. This free marketing tool that allows you to communicate and engage with nearby patrons. . When it comes to restaurants, 50 percent of women and 44 percent of men say they would be willing to try a new spot if they received a coupon.

Email Marketing 370

Email Marketing Online Ordering Social Media Customer Service 370

7 Shifts

AUGUST 18, 2024

You can use Facebook and Instagram to post updates about new products, showcase events you're hosting, or give coupons for people to try out new items on the menu. People love coupons because they allow them to try something they might not have otherwise tried. Then start the cycle over again with the first type of coupon.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

AUGUST 2, 2021

Affluent shoppers get excited by coupons, too: 79 percent said they use coupons when planning their shopping and the same percentage said it’s exciting to discover a discount on a product they were already planning to buy. Over half (52 percent) of consumers said a sale will drive an impulse purchase.

2021 450

2021 Point of Sale 2019 Equipment 450

Modern Restaurant Management

MAY 29, 2020

While most people are familiar with contactless payments, like Apple Pay and Google Pay – which use near field communication (NFC) to conduct payments with device-to-device proximity – these are not the only way for restaurant operators to present customers with a touchless payment experience.

Dine-in 305

Dine-in Customer Experience Coupons Presentation 305

7 Shifts

DECEMBER 8, 2020

Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. Shift-related Coupons Another way to reward your employees hard work is by giving them an easier time at work. Combine a gift card with a shift coupon or a supplier gift. Ask around and see how you can leverage those relationships!

Front of House 370

Front of House Social Media Employee Relations Back of House 370

The Rail

AUGUST 28, 2024

Planning and Organizing the Move Planning a move requires logistical coordination and a communication plan. Press releases and interviews can also help showcase your business and communicate its strengths and the benefits of the new location. Create a series of posts and promotional materials to generate interest and anticipation.

Loyalty Program 219

Loyalty Program Customer Service Social Media Coupons 219

Modern Restaurant Management

APRIL 2, 2020

” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. REED is providing COVID-19 communications counsel at zero cost to businesses who lack this resource. External communications to customers, stakeholders, social media followers, etc.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Focus POS

OCTOBER 1, 2020

With a loyalty program that resonates with what your customers value, you open the doors to greater communication with your customer base that translates to much more than just increased revenue. While you can send customers coupons and specials offers, these are also great ways to keep them in the loop about happenings with your business.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

Goliath Consulting

JANUARY 1, 2020

You want social media to be a space where you can communicate and connect with your customers at a more personal level. Be Responsive, Engage and Communicate. Give out coupons, do giveaways, host social media contests and post often. It helps to be responsive in social media.

Social Media 230

Social Media 2006 2016 Website Management 230

Modern Restaurant Management

AUGUST 17, 2020

If brands want to foster loyalty from today’s consumer, they must deliver experiences and communications so tailored they feel as if they’ve been crafted for just that one person.” Safety: Safety is still top of mind, communication as important. Challenges of Payment Options.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Indoor Media

AUGUST 15, 2020

People have become dependent and attached to their phones, making SMS marketing one of the most effective ways of communicating with your auto shop customers. SMS Marketing is a mass communication tool because, as we’ve already mentioned, just about everyone owns a cell phone. Instantly communicate with customers.

Marketing 147

Marketing Email Marketing Coupons Customer Service 147

7 Shifts

AUGUST 15, 2022

For example, being personable and communicative lends itself much more closely to a server job than a busser job. Your ability to communicate effectively with your team. Unable to fix it at that point, I apologized, then asked my manager if I could send the guest home with a free dessert and a coupon for his next visit.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

OCTOBER 9, 2020

Still, it can’t be your only online presence because if these social media platforms disappear, then you'd lose your ability to communicate with customers online! This technique usually works well if there’s an offer you can give customers, like a coupon. Social media is a great place to engage with customers.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

7 Shifts

AUGUST 2, 2024

Customer acquisition cost (CAC) CAC is used by restaurants to measure the effectiveness of their marketing efforts, whether they're advertising on social media or utilizing coupons, deals, and local print ads. This is where 7shifts comes in.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Bingage

NOVEMBER 11, 2022

WhatsApp was launched as an application for personal communication, but the growing popularity of the app, its ease of use, and the great responsiveness of customers make it useful for marketing purposes. Whatsapp offers direct communication between customers and and business representatives. Types of WhatsApp Marketing Messages.

Marketing 98

Marketing Coupons Point of Sale Advertising 98

Bingage

APRIL 16, 2024

One of the best loyalty programs for small businesses with features like customer segmentation, restaurant coupons and discount Rewards, Referrals, Feedback, & marketing automation. Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Easy integration with the POS System.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

One of the best loyalty programs for small businesses with features like customer segmentation, restaurant coupons and discount Rewards, Referrals, Feedback, & marketing automation. Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Easy integration with the POS System.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Next Restaurants

SEPTEMBER 3, 2020

Ensure that the steps your visitors take while browsing what your restaurant has to offer are interesting, constructive, and ask for a reaction because, as this master’s degree in visual design and communication explains, each reaction is usually followed by trade or exchange. Include Your Restaurant Loyalty Program.

Design 184

Design Loyalty Program Mobile Ordering Online Ordering 184

Indoor Media

SEPTEMBER 19, 2017

Coupon Advertising. Providing an aggressive, yet profitable coupon is a win-win situation for all types of restaurants. Be wary though, not all coupon advertising programs are created equally. Effective coupon advertising provides high impressions, hyperlocal geo-targeting, and consistent exposure. Social Media Marketing.

Advertising 78

Advertising Coupons Social Media Loyalty Program 78

Restaurant365

MARCH 25, 2020

Communicate your food sanitation protective measures. Communicate to your customer how to serve, reheat and store their meal. Offer coupons for dine-in service. Encourage customers to come back for dine-in service when the restaurant industry comes roaring back by including coupons with every takeout and delivery order.

Delivery 107

Delivery Front of House FOH Mobile Ordering 107

Indoor Media

AUGUST 10, 2017

From strategically placing products in areas that inspire consumers to buy to harnessing the power of coupon advertising, grocery store chains take numerous approaches to influence how consumers purchase their products. Coupon Advertising. Coupons impact happiness, health, and stress levels.

Advertising 78

Advertising Coupons Consumer Goods Loyalty Program 78

Open for Business

NOVEMBER 21, 2022

It also includes payment through near-field communication (NFC), the technology behind. A mobile wallet is an app that allows people to store credit or debit card details as well as store coupons, loyalty points, and other rewards. Google Pay and similar apps. Why have contactless payment systems in restaurants? They simply tap and go.

Mobile Ordering 78

Mobile Ordering Coupons Point of Sale Front of House 78

Bingage

FEBRUARY 9, 2023

Personalization refers to communicating with customers at every touchpoint. However, it is the best platform to communicate with your audience and create a relationship with them. In this blog, we will discuss the 7 Restaurant trends set to reshape the industry in 2023. Hyper Personalised Marketing 2.0

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Cheetah

MAY 1, 2020

Include gift cards, coupons or a thank-you item into each package you deliver. Experiment with the most convenient way to communicate with couriers. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Indoor Media

NOVEMBER 19, 2020

Our easiest option is to print your coupon or promotion on the backs of grocery store receipts. Another great option is Cartvertising , which uses shopping cart ads to put your brand in front of your local community. This means you save on printing costs and have guaranteed interaction with every single customer.

Small Business 151

Small Business Advertising Customer Service Coupons 151