7 Shifts

JULY 20, 2024

Gives your establishment a human touch 86% of consumers admitted that authenticity is a deciding factor when choosing brands to support. Consistent and authentic communication builds trust with your customers. When posting photos and videos, make sure the lighting is good and the dish looks appetizing.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Perfect Daily Grind

JUNE 16, 2022

As with any stakeholders in the coffee supply chain, communication is essential to ensure the consumer receives the highest-quality product possible. Although coffee quality and consistency are key for any good coffee shop, efficiency and workflow are arguably just as important. Bridging the gap between roaster and coffee shop.

Café 183

Café Supplies Technology Merchandise 183

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. You could even partner with a business to offer a meal kit that includes merchandise like a handmade BBQ apron, or a local brewery to offer beer and food pairings.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

FEBRUARY 21, 2020

Founded in 2000, Abe and Christina Ng wanted to give Miami something it didn’t have at the time – a neighborhood Japanese restaurant for sushi lovers that served delicious fresh food at good prices. That’s why we are taking this opportunity to give back to our community throughout the year.”

Brewery 350

Brewery Design Food Supply Equipment 350

Restaurant Clicks

JANUARY 21, 2020

Merchandise. Being in the restaurant industry means that your brand is constantly being judged by potential consumers. There’s much more that goes into the restaurant experience than good food or cheap prices. Everything from napkins to bathrooms are a part of how the consumer interacts with your business.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. In early 2020, the brand added three restaurant veterans to its Board of Directors.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

The Restaurant Times

FEBRUARY 14, 2022

This is why running a successful restaurant business needs more than good food. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. ” So it’s time to make sure your packaging is creating a story with charming design and good food. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Future Food

OCTOBER 30, 2023

Much of this good work can be compromised when individual operators do not demonstrate the operational standards which they set out to achieve – whether it be a damaged menu board, inconsistent food display standards, inefficient service, poor cleanliness & hygiene standards or lack of uniform standards.

Operations 78

Operations Uniforms Merchandise Small Business 78

Lavu

MARCH 27, 2020

Cross-establishment communication, including front of the house to the back of house and vice versa. Commerce platform for the selling and tracking of items such as merchandise. Barcode scanners, permitting the use of the POS as a commerce platform for the selling of goods. Customer loyalty resources and gift card management.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

EATER

FEBRUARY 2, 2024

Carolyn Figel Branded restaurant merchandise has become a shorthand for selfhood. Some combination of aesthetic evolution, brand loyalty, and the need to communicate one’s identity in the time it takes to view an Instagram story has curdled into a fashion trend uniquely suited to our late-capitalist times. How did we get here?

Loyalty Program 329

Loyalty Program Merchandise Magazine Consumer Goods 329

BNG Point of Sale

OCTOBER 13, 2021

A good POS system can also quickly provide correct data. Owning a convenience store is a time-consuming business, and it’s easy to lose track of crucial inventory information and stock management. It’s a good idea to look into POS systems that work well with a variety of third-party vendors. Inventory Management Support.

POS 52

POS Point of Sale Cash Management Customer Service 52

Apicbase

MARCH 17, 2023

There is good and bad news. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. The good news, there are new recipes that could potentially work even better. That’s because they allow you to meet both current consumer demand and operational requirements.

Customer Experience 52

Customer Experience Consumer Goods Customer Service Food Supply 52

Touch Bistro

JULY 15, 2021

This refers to the tone and language you use when communicating with customers. Social media is only growing in popularity, as both a platform for personal expression and a method for businesses to communicate with potential clients. A good rule of thumb is to aim for 2-3 posts per week (although it can vary depending on the channel).

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. “This is a challenging time for both consumers and businesses. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Mad Mobile

MARCH 8, 2024

Consumer expectations Over the last several years, there’s been mass adoption of cloud-based and app-based ordering in restaurants. One of the biggest drivers behind this shift is consumer behavior. Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Gourmet Marketing

SEPTEMBER 23, 2021

Humanizing your staff is always a good idea. This makes it much easier for them to discover your restaurant so that they can order from you online, or they might consider visiting you in person in the future if you set a good first impression. In fact, around 46% of American consumers believe that buying local is a top priority.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

NOVEMBER 1, 2024

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

2024 221

2024 Point of Sale Mobile Ordering Consumer Goods 221

Modern Restaurant Management

AUGUST 19, 2020

From scanning QR codes for contactless menu ordering to investing in tableside credit card authorizations, restaurants and bars are looking to technology to ease consumer concerns while also continuing to drive revenue. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Social Media 567

Modern Restaurant Management

OCTOBER 8, 2020

Together with Joy, who has a deep understanding of consumer adoption and scaling businesses, we are confident the Kitchen United leadership team will achieve long-term success.” A recent study showed that 80 percent of consumers lose trust in local businesses if they see incorrect or inconsistent information posted online2.

Kitchen Safety 388

Kitchen Safety Food Safety Online Ordering Point of Sale 388

Modern Restaurant Management

AUGUST 28, 2020

“Restaurant models are evolving to meet growing consumer demand for off premise dining. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. Tortas Frontera is part of a truly iconic Chicago restaurant family. ” Located at Kitchen United MIX at 831 N. Sedgwick St.,

Allergens 365

Allergens Kitchen Safety Guest Recovery Customer Service 365

Modern Restaurant Management

JUNE 11, 2020

It comes down to how long the pandemic physically lasts that determines how long its associated fear will stay in the minds of the consumer. Restaurants can accomplish this connection with story-oriented messaging by demonstrating their generosity, according to consumer psychologist Kit Yarrow. Communicate and Embody Cleanliness.

Social Media 428

Social Media 2003 Customer Service Customer Experience 428

Future Food

JUNE 16, 2020

Moreover, there is still a considerable amount of latent demand: Pre-COVID levels of demand for F&B were not a fad as consumers’ interaction with Hospitality is a practice that has been building over the last two decades. Ben Shewry has turned Attica into a take-home emporium with dining kits and merchandise sales. Satisfactory.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

JUNE 8, 2020

. “Independent restaurants are an invaluable part of our local communities and we are committed to helping these businesses reopen, rebound and thrive,” said Andrew Iacobucci, chief merchandising officer, US Foods. CAD with Altair Capital, Good News Ventures and Dash40 Ventures. ” Cuboh Adds CTO.

Guest Recovery 388

Guest Recovery Food Safety Employee Relations Mobile Ordering 388

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. This one, fielded May 25-28, 2021 included 805 respondents and seems to be a good indicator of future behavior. That said, we are seeing some changes across consumer behaviors.

2021 388

2021 Loyalty Program Mobile Ordering Consumer Goods 388