Culinary Cues

JULY 8, 2024

Training, teaching, coaching, and mentoring are the most important attributes of a successful chef. When this happens then success is measurable and, those failures are less evident because a well-coached team doesn’t allow them to happen. We (chefs) are first and foremost – teachers.

Coaching 447

Coaching Certification Hiring Training 447

Culinary Cues

MAY 4, 2022

A retired NFL coach would rally his team before a game with the words: “Where would you rather be than right here, right now?” Now you are ready to take the leap into reality, to test what you think you know in a fast-paced, physically, emotionally, and mentally demanding business. This is where you are right now. Here you go!

2022 447

2022 Education Coaching Kitchen Safety 447

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! All business problems are either people problems or math problems.

Coaching 337

Coaching Email Marketing Communication Book 337

Modern Restaurant Management

APRIL 16, 2021

Attracting customers to your business – and then bringing them back through your doors, again and again – is the secret sauce of any successful restaurant. It’s a way to reach a diverse group of people: kids of all ages, parents, coaches, referees and others with a stake in that team. Small amounts can go a long way.

Sports 474

Sports Coaching Small Business Influencer 474

Culinary Cues

JUNE 3, 2024

Are you serious about cooking, creating, coaching a team, and contributing to the success of a business? Be excellent at every task no matter how large or small. [] TRACK YOUR EXPERIENCES You experienced it – write it down. How eager are you to reach that position of chef? If the answers are, YES, then sit down – let’s talk.

Uniforms 434

Uniforms Coaching Point of Sale Small Business 434

Culinary Cues

JUNE 1, 2020

WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. Those chains are far more likely to gather their collective minds to find a way out of the storm and survive a period of business downturn.

Leadership 80

Leadership Supplies Guest Recovery Small Business 80

Modern Restaurant Management

FEBRUARY 28, 2020

Hunter aims to set the bar for floating day clubs at a time when business and trend forecasters have projected strong potential within the new category. Or the story might concern a small but meaningful moment, like a breakthrough recipe idea, a single epic meal, or the thought process underlying the design of a room. Jeff Hayes.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Embrace the Suck

JANUARY 13, 2021

While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch. Now, before you say, “ But Coach, you are an anomaly and my situation is different.” While the food was getting rave reviews and the restaurant was slowly picking up more business.

Coaching 360

Coaching Back of House Front of House Take-out 360

Culinary Cues

JULY 23, 2023

The model makes sense from a clear business perspective. Build in those “business decision” standards that must be present, allow the chef to interpret them, but keep them as essential to the operation of the restaurant. Celebrate the small wins and the big ones as a way of doing business.

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

Culinary Cues

AUGUST 4, 2022

Restaurants are busy now, much of it is pent up demand from two years of partial lockdown due to the pandemic. It is all very troubling even though these restaurants may be busy at the moment. We need to build enthusiasm among our staff members and create an environment of excellence starting with the small things.

Front of House 429

Front of House Back of House Coaching Customer Service 429

Culinary Cues

MARCH 25, 2021

There is no greatness without a passion to be great – whether it’s the aspiration of an athlete or an artist, a scientist, a parent, business owner (or chef).”. Greatness is realized both in the moment and through strategic planning, but greatness is still greatness no matter how small or how lofty the task. Author unknown.

Communication 450

Communication Coaching Fine Dining Influencer 450

Modern Restaurant Management

MARCH 10, 2020

Michael Dorf, Founder and CEO of City Winery , sent a note, saying in part: “As a business which is all about NOT social distancing, we have implemented every measure and precaution possible to create an environment for our guests that is as safe as possible. ” At The Cake Girl in Tampa , it is business as usual.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Embrace the Suck

JUNE 18, 2021

With a never-ending list of things to be done and decisions to be made, one of the greatest challenges we all face as business owners is knowing which of the many things on our plate we should prioritize in order to move our business forward and achieve our goals faster. Here’s the thing. The statistics aren’t pretty.

Leadership 354

Leadership Small Business Coaching Marketing 354

Embrace the Suck

MAY 24, 2023

If your restaurant mirrors many others in your local scene, finding reliable staff is no small feat. If you're considering revamping your hiring process and elevating your restaurant to the next level, consider joining Restaurant Masterminds, my premier group accountability coaching program designed for independent restaurants.

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. They don't feel connected to the larger business. This can be as large as supporting a social mission or as small as a commitment to creating a great place to work.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

FEBRUARY 20, 2024

Look around you and try to dissect those businesses and individuals who are successful at what they do. Playing conservative may win an occasional baseball or football game, but it rarely inspires the players, coaches, or spectators.

Coaching 442

Coaching Small Business Café Entertainment 442

7 Shifts

JULY 28, 2021

This is when you can transition from a boss to a coach by keeping your staff informed and encouraged. The last thing you want is for your team to not speak up about an issue—even a small one. Those small issues can erode trust in your team and lead to unengaged employees who leave. Featured items for the day. Field questions.

Communication 430

Communication Management Management Front of House 430

EATER

MAY 26, 2021

But the State Highway Commission (with help from prisoners sentenced to hard labor on Virginia’s convict road force ) fully paved Route 1 by 1927 and widened it to four lanes in the early 1930s, just as registered motor vehicles in Virginia approached half a million — bringing plenty of business to Ella Cinders’ gas pumps and restaurant.

Back of House 329

Back of House Advertising Travel Small Business 329

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Embrace the Suck

DECEMBER 25, 2019

Having worked as a consultant for a large foodservice distributor for 4 years, I learned a lot about their business. It’s my duty to give you an edge that can help you run a more profitable business. One thing you have to know up front is that their business is a lot like yours: uber-competitive!

Food Truck 296

Food Truck Food Tip Distribution Audits 296

Xtra Chef

OCTOBER 21, 2020

“Culture” has been a business buzzword for the last decade. Organizational gurus say it should be every business owner and CEO’s #1 priority, claiming that a strong culture can create extraordinary results like improved productivity, lower employee turnover, more sales, and higher profits. This is no small order.

Coaching 133

Coaching Leadership Website Management Download 133

Clover - Restaurants

JULY 11, 2024

Joining forces with other businesses helps allow owners to pool resources and create new ways to attract and delight customers. There are a host of potential benefits of small business collaboration–not just for each of the businesses involved, but also for the local community.

Small Business 52

Small Business Retail Customer Service Food Truck 52

7 Shifts

JULY 19, 2022

Next I'm an AVID marketer, CrossFitter, Author, Speaker, Consultant & Business Coach. And so if you're an independent, you're a small chain, you're a small brand, the app isn't where it's at,”. Meet Matt Plapp. First, I'm a husband to Christy for the past 20 years, then a father to Paige & Cole.

2008 195

2008 Coaching 2016 Download 195

EATER

JUNE 9, 2023

Not only did the two countries have a history of actual conflict, thanks to three wars fought in the 1600s and competing trade interests, but also, both treated horticulture and gardening as a fashionable pursuit, laying out small fortunes on tulip varieties and poaching the best gardeners from each others’ estates.

Compost 246

Compost Back of House Coaching Hiring 246

EATER

NOVEMBER 30, 2021

But where big publishers see poor returns, small independent creators see opportunities. I was working with a business coach and it was part of our plan to have a product,” Agom says of her first book, Revamp , which she published in 2021. “I That doesn’t mean it was easy.

Food 245

Food Book Front of House Back of House 245

Ken Burgin

DECEMBER 8, 2021

Training, the T-word, causes anxiety for many small business owners: don’t have the time, costs too much money, wasted on staff who don’t stay etc – small business thinking is very different to corporate culture, where training is embraced. Do I need qualifications?

Training 113

Training Hospitality Coaching Website Management 113

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Over the last 12 years of being The Restaurant Coach™?, There is an old saying that goes… ”You don’t build a business, you build your people and your people build the business.” Sales is a vanity metric.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

MARCH 13, 2020

Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. Dimitri took over the family business to honor his father’s dedication to creating a fresh and invigorating way to dine. Maria is also a certified health coach specializing in nutrition and wellbeing.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. Chat platforms: Many businesses use internal messaging platforms like Slack or Microsoft Teams, where targeted announcements can easily reach employees.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Open for Business

OCTOBER 15, 2024

You might also decide to offer a small incentive to boost survey response rates, like 10% off their next visit. Maybe you’ll discover it’s time to revamp that appetizer everyone’s skipping, or coach your servers on being more attentive. Share both positive and constructive feedback with your staff too.

Customer Experience 60

Customer Experience Email Marketing Customer Service Dine-in 60

EATER

MAY 24, 2021

Joey Pham, who is now a baker and spiritual coach at their own business Flavor Supreme , started working at Fat Rice in 2014 as a line cook and says they were eventually driven away by Conlon’s bullying. “I Maybe this time, things would change. But in June, Pham began speaking out against Fat Rice on social media. “I

Website Management 274

Website Management Leadership Social Media Hospitality 274

The Food Corridor

APRIL 21, 2021

What better way to celebrate local community-focused businesses than to look at the incubator programs run out of shared kitchens across the country that are on the frontlines giving small businesses a fighting chance to compete? The program works on three levels depending on what stage your business is at: .

Food 98

Food Coaching Food Truck Website Management 98

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. Conclusion Matt’s insights offer a clear roadmap for restaurant success.

Leadership 81

Leadership Coaching Sustainability Customer Experience 81

SpotOn

OCTOBER 25, 2024

Don’s challenge was to cater to all tastes—and coach his staff on how to do the same. Pirone finds business and good times at Burle's Bar. To be a small part of a safeguard against that scenario has warmed the cockles of Don’s restaurant veteran heart. Amid the stress, there was community.

Front of House 52

Front of House Back of House Coaching Beverage 52

Gecko Hospitality

MARCH 10, 2023

Most employees are expecting an average score and a small raise. People Leave Because of Leaders and Managers Becoming a successful leader in hospitality management is no small feat. Coaching -This is not quite the same as mentorship, but has some of the same qualities. Costs for a leadership coach can vary.

Hospitality 98

Hospitality Leadership Coaching Seminar 98

Bar and Restaurant Coach

SEPTEMBER 13, 2019

TV kitchen and bar “gurus” take viewers into the businesses (and personal lives) of struggling bar and restaurant operators, and reveal to the world all the stress and shortcomings they face as owners. Barmetrix is interested in you and your business. But each business has very different needs based on their own goals.

Bar 77

Bar Audits Coaching Inventory 77

Lavu

OCTOBER 13, 2023

Manage guest expectations: Educate customers about the average dining time in your establishment and provide estimated waits during busy periods. Address any bottlenecks or issues that may be causing delays and provide ongoing coaching to improve productivity. Size of tables: Optimize table sizes to accommodate different party sizes.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174