SpotOn

MARCH 19, 2024

Am I going to work on marketing or am I going to spend time coaching my staff? Our restaurant POS hardware is really exciting in part because of what went into designing it. It’s something that requires wearing a lot of different hats, and often what ends up happening is operators have to make trade-offs.

Innovation 111

Innovation Seating Customer Experience Point of Sale 111

Rocket Fuel

MAY 12, 2022

Check your metrics on your reporting tools, like Delaget Coach?and?Detect, Detect, to provide the data and guidance needed to identify meaningful coaching opportunities in just minutes. . Coach and mentor to success . Operational metrics can help you understand how your new hires are performing.

Coaching 52

Coaching Training Hiring Customer Service 52

7 Shifts

SEPTEMBER 10, 2019

Elijah has a unique experience with 7shifts, moving as an employee being scheduled through the app, to being a manager scheduling his own employees with the app, all the way to Field Business Consultant, where he now coaches Clean Juice GMs on how to schedule efficiently. It's simple. 7shifts just makes it easy.”

Franchise 272

Franchise Franchising Seasonal Menu Coaching 272

Embrace the Suck

MARCH 11, 2019

Tony: With me is Donald Burns, The Restaurant Coach™, named one of The Top 50 Restaurant Experts to Follow and one of 23 Inspiring Hospitality Experts to Follow on Twitter. Instead they distract you and try to sell you a software system, a new POS, or tell you that you need a new checklist. He said it was too average.

Leadership 207

Leadership Coaching Book Social Media 207

Bar and Restaurant Coach

APRIL 29, 2019

In every industry—but particularly the hospitality industry—having data and systems that don’t talk to each other is a major problem: your POS holds all your sales data. The post Barmetrix Announces Partnership with MarginEdge appeared first on Bar and Restaurant Coach. your accounting program holds all your financial data.

Coaching 102

Coaching Website Management Inventory Hospitality 102

Rocket Fuel

DECEMBER 9, 2022

Train, train, and train again on POS (Point of Sales) Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”. Instruct your shift managers and RGMs to utilize your POS system’s Training Mode whenever there is downtime.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Train, train, and train again on POS (Point of Sales). Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”. Instruct your shift managers and RGMs to utilize your POS system’s Training Mode whenever there is downtime.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

JANUARY 26, 2024

If your accounting team fails to reconcile POS data with DSP data, you could be inaccurately reporting sales, and therefore overpaying on taxes and royalties. Ability to dig into which stores, days of the week, and/or dayparts may require more attention and coaching 03.

Delivery 52

Delivery Back of House Customer Service Technology 52

Ken Burgin

JULY 9, 2022

Your POS or cash register should have a separate Dessert department, then divide total sales by the number of customers. Sales per Employee to see who needs coaching and who has the talent. Lunch time will be more difficult, but you should be aiming for at least one in three customers ordering dessert or a sweet treat.

Social Media 88

Social Media Employee Relations Coaching Pricing 88

Restaurant365

JANUARY 18, 2022

Coach staff members on zero food waste tactics. By examining your AvT food cost variance, you can learn the “why” of food waste, e.g., prep mistakes, kitchen portioning errors, server errors, etc. AvT can help you track where your biggest food waste is happening. Your employees are key to working toward zero food waste.

Waste 147

Waste Compost Food Consumer Goods 147

7 Shifts

JANUARY 26, 2021

Recommended Reading: Employee Health Check & Symptoms Screening for Restaurants Use Data If you’re not integrating your sales data from your POS alongside your labor now it's the time—and 7shifts can help. You can also use data to track how engaged your employees are—to see what staff may need more attention or coaching.

2021 370

2021 Front of House Social Media Back of House 370

Sling

SEPTEMBER 7, 2020

Experiential training like this is often most effective as: 1-on-1 coaching. Small-group coaching. For example, if you’re training your baristas and you want them to be more efficient at providing product to customers, you might narrow that broad topic down to improving their skills with the POS system and the cappuccino machine.

Training 78

Training Coaching Small Business Take-out 78

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. There are new software solutions designed to help restaurants specifically, and if they integrate with your POS, you’ll be able to analyze your accounts better than ever before. 5 Concepts of Restaurant Accounting.

Management 85

Management Management Food Truck Cash Management 85

Embrace the Suck

DECEMBER 25, 2019

If you are looking for an all-in-one POS system that syncs with your foodservice vendor, check out Upserve. Coaching isn’t for everyone, so before you commit, schedule a 1:1 call with me personally. Here are three companies that are leading the way of showing pricing across the board from vendors: Margins Edge.

Food Truck 289

Food Truck Food Audits Tip Distribution 289

Rocket Fuel

DECEMBER 1, 2022

Factor #5: Restaurant POS integration. Integration of the POS system is very critical for the success of the online ordering system. Assign the task of updating of the ordering system to a manager or area coach, and ensure they update it with any LTOs, seasonal specials, and so on. Update the app frequently.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Margin Edge

JULY 10, 2019

You should expect your RMS solution to integrate all the purchasing data with product sales data from the point of sale (POS) system. If your POS shows you sold 120 bottles of beer in a given period, your RMS should be able to tell you whether that’s the actual number of bottles you’ve ordered and used. Parsa et al.

Management 49

Management Management Point of Sale 2019 49

Apicbase

MARCH 17, 2023

Employee training can include instructions on your restaurant’s SOPs and how to follow them, but you should also offer regular training courses, refresher courses, and individual coaching. Use restaurant tech Lastly, restaurant technology can also help you consistently execute recipes.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

7 Shifts

JULY 29, 2021

And those schedules are much smarter when Kaldi's uses sales per labor hour as their guiding star—tracked through the power of the 7shifts and Toast POS integration. The team will also use the logbook as a staff journal, to keep updated on a team member's coaching and progress. The Power of Tracking Sales Per Labor Hour.

Communication 370

Communication Employee Relations Coaching 2014 370

Mad Mobile

MARCH 8, 2024

Today, we’re looking into the common challenges restaurant owners face during the early stages of implementing a tableside POS system. Implementing cloud-based POS systems in dining only makes sense. Tableside ordering gives consumers control over their own experience. You’ll also have the power to explore new revenue streams.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Bar and Restaurant Coach

FEBRUARY 17, 2020

Coach in the moment. POS keying errors. ” Tell them what you told them: “So, we reviewed the wine list, time-off requests, and the POS system. Not only do you need to be sure people hear the message, you’ve got to be able to see it in action, Coach in the moment. Second, follow-up. Both positive and negative.

Coaching 103

Coaching Leadership Communication POS 103

Rocket Fuel

APRIL 13, 2022

With just about every aspect of your operation comes data – from your POS, payroll, and scheduling systems, to back-of-house and inventory, and everything in between. There are numerous uses for data dashboards, and a bunch of fantastic money and time-saving perks to using them ( like saving Area Coaches 2+ hours of work a day! ).

Operations 52

Operations Coaching Inventory Back of House 52

Restaurant365

JANUARY 13, 2021

As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Your point-of-sale (POS) system can connect your labor hours to the sales generated or customers served per labor hour. The right tools can automate this laborious process.

Management 78

Management Management Point of Sale Waste 78

Kounta

SEPTEMBER 2, 2019

MYOB recently sat down with Randow-Stone to discuss what excites him about technology in the hospitality sector, and how Kounta is working to bring about positive change, particularly in the point-of-sale (POS) space. Why is POS the main focus for Kounta? An efficient POS makes that really easy.

Hospitality 40

Hospitality Point of Sale Coaching POS 40

Modern Restaurant Management

OCTOBER 31, 2019

population (18+), to examine how the increasing amount of hospitality cyberattacks and the threat of hackers targeting vulnerable Point-of-Sale (POS) systems within hotels and restaurants is impacting the mindset of consumers. The enterprise security firm surveyed 1,000 consumers, weighted for the U.S. Highlights include: 10 percent of U.S.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Restaurant365

JANUARY 13, 2021

As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Your point-of-sale (POS) system can connect your labor hours to the sales generated or customers served per labor hour. The right tools can automate this laborious process.

Management 15

Management Management Point of Sale Waste 15

Modern Restaurant Management

JUNE 19, 2020

On-site support through ongoing service visits and in-person coaching. A refrigerated drink station and POS unit, with available vertical screen protector to support social distancing, can be included to create a comprehensive meal center.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

JUNE 8, 2020

Customers can place orders on their smartphone that are passed directly to the restaurant's Point-of-Sale (POS) system and either pay on their phone or use the restaurant's other available payment options. "Restaurant ” Savory’s current portfolio includes Mo’Bettahs, R&R BBQ and Swig.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

MAY 5, 2020

Deliverect connects Uber Eats, Deliveroo, Glovo and more delivery companies directly to restaurants’ POS system, automating the online order process. Moreplate integrates with POS and tech stack so as not to disrupt workflows in place, minimizing training for managers and staff. Deliverect raised €16.25

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122