Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 156

Webinar Loyalty Program Online Ordering Social Media 156

Future Food

MARCH 5, 2019

Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. Customers have become better informed, they have choices and they will communicate their dissatisfaction when they feel food and service is second-rate.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Black Box Intelligence

MAY 25, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. The Centers for Disease Control broke news relaxing our all-too-familiar relationships with masks and social distancing. Contributed By Chris Ebbeler, Marketing Director. Culture Enthusiast. I mean think about it.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Modern Restaurant Management

DECEMBER 17, 2020

22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0 In the case of limited-service restaurants, the menu item most frequently mentioned when describing a positive food experience in November was by far pizza. percentage points compared to the same month in 2019.

2020 162

2020 Point of Sale Consumer Goods Seasonal Menu 162

Modern Restaurant Management

MARCH 10, 2020

Keeping an open line of communication with our loyal guests via channels we own, or traditional media. We are providing extra tissues and napkins for customers to use for coughs or sneezes. “The name Lavu is derived from “love-you” and we love our customers.

Kitchen Safety 185

Kitchen Safety Food Safety Cash Management Food Supply 185

The Food Corridor

APRIL 21, 2021

Applications are reviewed twice a year on April 1st and October 1st and the team lists a strong entrepreneurial spirit and an existing customer base or clear target market, among other desirable qualities in applicants. New York’s HotBread Kitchen is on a mission to promote economic stability and social mobility in the food industry.

Food 98

Food Coaching Food Truck Website Management 98

ChowNow

MARCH 10, 2021

We also help restaurants grow their customer base in two important ways. Two: We have our own commission-free marketplace, so restaurants can meet eager new customers without hurting their margins. . They save 25% or more on every sale compared to commission-based online ordering services. Analysis of customer ordering trends.

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

RGU

OCTOBER 11, 2019

​Forbes Coaches Council ​Influencer marketing is among the most popular methods of growing a business through the social media platform. Natalie Ehmka, Natalie Ehmka Coaching & Consulting 2. Miranda VonFricken, Miranda VonFricken Mastermind Coaching 3. But, if done properly, so much can go right!

Influencer 40

Influencer Coaching Social Media Recruiting 40

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. Data from your customers can help shape future menus and adapt to staffing needs on a dime.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

JULY 30, 2021

The model recognizes the importance of in-person interactions, while continuing to practice social distancing guidelines. Clean Juice will also feature Tebow in social media, web, point-of-purchase materials product development, and more. ” Just Salad Completes Financing Round. ” Curry Up Now Adds Incentives LTO.

Franchise 194

Franchise Franchising Fast Casual Point of Sale 194

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 185

2021 Fast Casual Mobile Ordering Guest Recovery 185

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. FFH’s third program, Investment in Heroes, gives non-service members the chance to partner with a hero to become a franchise owner or invest in a hero as an operational partner.

Franchise 154

Franchise Franchising Loyalty Program 2022 154

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 109

Food Truck Customer Service Customer Experience Front of House 109

Culinary Cues

JUNE 1, 2020

WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. It doesn’t help those independents when customers remain fearful of being in an environment where people cluster.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

MBB Hospitality

APRIL 25, 2018

The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. When dealing with customers and other staff, your communication skills of course have to be on pointe. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., recently released a second book, Bet on Talent: How to Create a Remarkable Culture that Wins the Hearts of Customers. If I want to win the hearts of my customers, I want to Bet on Talent to deliver as opposed to technology, marketing or other priorities.

Coaching 106

Coaching Leadership Book Customer Service 106

Modern Restaurant Management

OCTOBER 21, 2019

.” Plant Based World Europe will be the only European B2B focused event to bring together plant-based product producers and manufacturers, with retailers, distributors, food service providers, restauranteurs, entrepreneurs, investors and healthcare professionals. " by CHLOE.'s Hardee's Goes Beyond. With more than 4.5

Retail 71

Retail Consumer Goods Point of Sale Innovation 71

Modern Restaurant Management

NOVEMBER 19, 2020

Once finished, the whisky from the barrels was blended and filled back into the barrels to rest for an additional five weeks to allow the subtle nuances of the custom bourbon to properly integrate. "We've “Ever since COVID-19 hit, our customers have been asking for no-contact payment options.

Mobile Ordering 118

Mobile Ordering Kitchen Safety Online Ordering Coaching 118

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. Speaking of behaviors you won't tolerate, make it clear to your staff, vendors, and customers that any harassment won't be tolerated. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. Hoping to raise a record-breaking amount for charity this March, Jersey Mike’s Subs asks customers to eat a sub and help a local cause.

Coaching 126

Coaching Point of Sale Customer Experience Retail 126

EATER

JANUARY 24, 2024

The voting body has also expanded beyond traditional food media. Media awards nominees will be revealed on April 30, and awarded on June 8. The stated goal in the 2021 audit was also to have at least 50 percent of committee members and judges be people of color by the 2023 awards. Check out the semifinalists below.

2024 29

2024 Bar Hospitality 2023 29

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 181

Kitchen Safety Loyalty Program Delivery Customer Service 181

EATER

MAY 24, 2021

Last summer, workers took to social media to speak about racism and discrimination in the kitchen, low wages, hypocritical chefs and managers, and cultural appropriation. But in June, Pham began speaking out against Fat Rice on social media. “I Maybe this time, things would change.

Leadership 102

Leadership Website Management Social Media Hospitality 102

Modern Restaurant Management

OCTOBER 31, 2019

They also analyzed how their national menu trends compared to the menus of their James Beard award-winning customers. Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S.

2019 126

2019 Mobile Ordering Online Ordering Customer Experience 126

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. PPP Forgiveness Links and EZ App.

Food Safety 108

Food Safety Customer Experience Website Management Employee Relations 108

Modern Restaurant Management

FEBRUARY 19, 2020

Then some that are not so obvious, such as advertising for a job opening: Is the employer choosing publicity avenues, such as social media, that are geared primarily to younger workers? And, if so, what are they? There are some obvious answers. Diversity becomes appreciated as an important part of an effective team.

Employee Relations 129

Employee Relations Training 2007 Customer Experience 129

Modern Restaurant Management

JULY 27, 2020

When there's a major outbreak, Yelp data suggests it negatively impacts consumer interest in businesses where social distancing may be harder to enforce. Professional services such as lawyers and accountants are seeing fewer closures. See all of our Yelp Economic Average reports and other resources at yelpeconomicaverage.com.

Franchise 135

Franchise Franchising Mobile Ordering Kitchen Safety 135

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike. " Revention is HungerRush. .

Guest Recovery 132

Guest Recovery Food Safety Employee Relations Mobile Ordering 132

Modern Restaurant Management

MAY 5, 2020

Virtual Service Offerings : New Virtual Service Offerings will now appear on business pages offering virtual consultations, classes, tours, shows and performances. Yelp Virtual Services. Since we’ve made new banner alerts available, more than 224,000 businesses have written personalized messages to their customers.

Guest Recovery 101

Guest Recovery Food Safety Loyalty Program Point of Sale 101