The Food Corridor

APRIL 21, 2021

You can taste the love and experience the care that has gone into it in every bite. In support of local farmers and producers who have been affected by lockdowns and consumer fear, Cleveland Central Kitchen relaunched its Love Local Collective program in March 2021. . And you know that the money is staying in your community. .

Food 98

Food Coaching Food Truck Website Management 98

Rocket Fuel

MAY 1, 2023

Beverages generally come with a lower cost of production, and the ability to upsell and customize them makes them valuable liquid assets. To get the most out of upselling and cross-selling, train your staff to make personalized recommendations based on customers’ orders.

Beverage 52

Beverage 2023 Coaching 2022 52

EATER

SEPTEMBER 6, 2023

They’re meeting with a team of coaches to finesse their routines. It is true that the good cheesemongers in France who we’ve had the opportunity to speak with this summer know their stuff on a really profound level, to a degree that is just not expected in the U.S. Courtney Johnson and Sam Rollins are currently in training.

Training 138

Training 2010 Coaching Consumer Goods 138

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Webinar 179

Webinar Loyalty Program Online Ordering Social Media 179

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Webinar 190

Webinar Mobile Ordering Loyalty Program Online Ordering 190

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. The tail winds are strong, and it's about executing at a high level while still focusing on each and every customer.”

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

The Restaurant Coach University

MARCH 2, 2017

However, discounting is rarely an effective strategy for developing regular customers, and can even end up hurting your business. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. Why is that? Their price is tied to their reputation.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Rocket Fuel

DECEMBER 9, 2022

Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. What is the industry average speed of service?

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. What is the industry average speed of service?

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Black Box Intelligence

MAY 25, 2021

And if you need more reasons to be hopeful, KFC is bringing back the “Finger Lickin’ Good” tagline after a year on pause. There are some remarkable companies who did the hard work connecting their brand experience to their employee experience. Spend as much time learning about this audience as you do your customers.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments.

Food Truck 125

Food Truck Customer Service Customer Experience Front of House 125

Rocket Fuel

DECEMBER 1, 2022

To put it in simple words, an online food ordering system is software that will allow a restaurant to accept and subsequently execute online orders from consumers. A good online ordering system will allow customers to view the complete menu on the website and place an order through the same website. An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 24, 2021

“The teams from both development groups have been friends and customers for years at all of my restaurants, and I’m thrilled to welcome these hospitality veterans to the Brooklyn Dumpling Shop family of franchisees,” said Stratis Morfogen, owner of Brooklyn Dumpling Shop. and Brinker International, Inc. MOOYAH Targets St.

Franchise 174

Franchise Franchising Loyalty Program 2022 174

Modern Restaurant Management

OCTOBER 21, 2019

Adoption of a plant-based lifestyle is sweeping the globe as people everywhere are becoming aware of the human health, environmental and ethical implications of consuming more plant-based products. The UK is Europe’s largest market for plant-based foods, valued at £470m versus $4.5 " by CHLOE.'s

Retail 78

Retail Consumer Goods Point of Sale Innovation 78

Modern Restaurant Management

JANUARY 22, 2021

” Amir Didarali, Principal for INAA group also added, “Our vision for Naf Naf, like our other businesses, is to provide a best-in-class experience for the guest while also creating opportunities locally for individuals to grow within our organization.” Good 2020 for Mountain Mike's. Army Officer.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

NOVEMBER 19, 2020

Once finished, the whisky from the barrels was blended and filled back into the barrels to rest for an additional five weeks to allow the subtle nuances of the custom bourbon to properly integrate. "We've “Ever since COVID-19 hit, our customers have been asking for no-contact payment options. ” Curbside Olo.

Mobile Ordering 127

Mobile Ordering Kitchen Safety Online Ordering Coaching 127

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels. . “I found inspiration on my travels.

Coaching 149

Coaching Point of Sale Customer Experience Retail 149

EATER

MAY 25, 2023

She grew up visiting the company’s food processing facilities, in awe of her behind-the-scenes access to the creation of her favorite packaged goods. That early experience of seeing how food is made was really formative for me — I was hooked,” she explains. What was your first job? What did it involve? I started on the Sunchips brand.

Innovation 97

Innovation Food Consumer Goods Leadership 97

Perfect Daily Grind

MAY 30, 2023

And in turn, they can also improve the overall customer experience. To learn more, I spoke to Oliver Sears, Authorised Specialty Coffee Association Trainer and Barista Hustle coach at North Star Coffee Roasters , and Chris Sheppard, Head of Coffee at Rosslyn Coffee. So, what contributes to good, even extraction?

Beverage 147

Beverage Equipment Consumer Goods Customer Experience 147

EATER

OCTOBER 24, 2022

In his forthcoming memoir Your Table Is Ready , Michael Cecchi-Azzolina, former maitre d’ at Raoul’s and Le Coucou in New York, dishes on harrowing experiences with then-actress Meghan Markle and Vogue editor in chief Anna Wintour. But why, exactly, are we so obsessed with hearing stories about celebrities treating workers poorly?

Coaching 104

Coaching Consumer Goods Customer Service Customer Experience 104

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Hopefully, our decades of experience in the dining space will help you navigate the changing waters. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. With flip’d, we can provide that on-the-go fast casual experience, making now the perfect time to bring this concept into the world.”

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 136

2019 Mobile Ordering Online Ordering Customer Experience 136

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Financial details of the deal were not disclosed. Yelp Adds COVID-19 Help Features. My Black Receipt?,

Food Safety 123

Food Safety Customer Experience Website Management Employee Relations 123

Modern Restaurant Management

JANUARY 17, 2020

“We’re honored and excited to have the support of Liquid 2 Ventures, an investor who can bring both financial capital and a wealth of experience to support our efforts to strategically grow Curry Up Now,” said Curry Up Now’s Co-Founder Amir Hosseini. Hattie Marie's Looks to Franchising.

Franchise 115

Franchise Franchising Fast Casual Leadership 115

Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. .

Franchise 124

Franchise Franchising Customer Experience Customer Service 124

Restaurant365

JANUARY 13, 2021

Controlling your restaurant’s prime cost, made up of your cost of goods sold (CoGS) and labor costs, is critical to your profitability. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Review Cost of Goods Sold and Labor Reports Daily.

Management 78

Management Management Point of Sale Waste 78

Aaron Allen & Associates

FEBRUARY 3, 2020

Here are five reasons why now may be a good time to consider a sale: 1. In the Middle East, the median EV/Sales multiple for Consumer Cyclicals (which includes foodservice companies) reaches a median of 4.2x Celebrities, professional athletes, and the like still hire coaches and agents. You Can Benefit from High Valuations.

Point of Sale 52

Point of Sale Hiring 2019 Coaching 52

Restaurant Clicks

SEPTEMBER 17, 2021

If you’ve ever had to choose a restaurant to host a large dinner party at, then you know how stressful and time-consuming it can be to pick exactly the right one. After all, the whole point is making a good impression on your guests, right? View this post on Instagram A post shared by Coach Roach (@bjj_operator).

Dine-in 100

Dine-in Seating Reservations Events 100

Restaurant365

JANUARY 13, 2021

Controlling your restaurant’s prime cost, made up of your cost of goods sold (CoGS) and labor costs, is critical to your profitability. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Review Cost of Goods Sold and Labor Reports Daily.

Management 15

Management Management Point of Sale Waste 15

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike. " Revention is HungerRush. .

Guest Recovery 138

Guest Recovery Food Safety Employee Relations Mobile Ordering 138

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Business owners will see this brand new experience when they log into their account this morning. Yelp Virtual Services.

Guest Recovery 107

Guest Recovery Food Safety Loyalty Program Point of Sale 107