Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Yet, offering delivery can be expensive for restaurants.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Modern Restaurant Management

AUGUST 11, 2021

According to Tork research, 44 percent of people say they feel good knowing they are supporting local restaurants when they order takeout or delivery. As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks. Support Women.

Loyalty Program 198

Loyalty Program Social Media Mobile Ordering Online Ordering 198

Focus POS

DECEMBER 22, 2021

Also, the best system for your business will be integrated with your in-house system , automatically sharing orders and customer information for delivery, takeout, and dine-in orders. Also, teaming up with third parties like Uber Eats or DoorDash allows you to deliver your products to customers without hiring delivery drivers yourself.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. For example, KFC even has facial recognition technology to cater to repeat customers.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

NOVEMBER 9, 2022

These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. Loyalty programs. Once you find your goals, move on to the people you want to target.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

DECEMBER 18, 2019

Reward lunchtime loyalty Restaurant loyalty programs are a proven sales strategy no matter the time of day, but if you focus specifically on lunchtime (offering a free lunch every 10 visits, for example) you give diners a reason to keep coming back to you for a midday meal. Bonus points for free delivery!

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

NOVEMBER 21, 2022

In the context of inflation, however, it is a little more complicated than selecting an option from the myriad of food delivery partners and switching to home delivery. Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

SpotOn

APRIL 8, 2024

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. However, with so many places jam-packed on the actual day, many people (18%) will opt for take-out and delivery.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

DECEMBER 21, 2022

Explore Higher-Margin Offerings : Related, next year, restaurants can look to new ways to offset pressures on margins by leaning more into higher-margin offerings like catering and delivery direct through owned channels vs. third party delivery. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Squirrel Systems

FEBRUARY 16, 2024

Health and Wellness Focus The health and wellness trend will evolve further in 2024, with menus offering a broader array of nutritious, balanced options catering to various dietary requirements, such as keto, paleo, vegan, and gluten-free. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

AUGUST 3, 2022

The most common methods used to increase foot traffic and sales: Create a loyalty program. Stronger digital presence with new websites, promotions on delivery platforms and social media, and thank guests via social media. Encourage catering and delivery. Increase in specials and promos.

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

The Restaurant Times

NOVEMBER 10, 2021

According to QSRweb , 52 percent of Internet users in the United States would use a smartphone or tablet to order takeout and delivery if it were available, with 74 percent of millennials showing interest. Customers can easily track delivery drivers and get real-time location information about where their order is. . Source: IndiaMART.

Management 52

Management Management Online Ordering Loyalty Program 52

Modern Restaurant Management

JUNE 10, 2020

So restaurateurs all over the country were forced to quickly pivot their business models to cater exclusively to carryout and delivery options. OptiMine worked with a restaurant delivery service, Bite Squad, where such an agile mindset really helped fuel their business.

Marketing 197

Marketing Social Media Email Marketing Loyalty Program 197

The Restaurant Times

NOVEMBER 20, 2021

Offering Deliveries Through Cloud Kitchens. Since the customers were shifting towards ordering food online in order to not expose themselves to the virus, restaurant operators expanded delivery services via cloud kitchens. Introducing Customer Loyalty Programs. Launching Online Ordering Platforms. Source: USA Today.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

Sling

JULY 4, 2021

13) Partner With A Delivery Service. Delivery can be a big deal, especially in larger markets. Consider partnering with a delivery service like GrubHub, Delivery.com, or another local company. Offering delivery can tap a market that you didn’t even know existed and expose first-time customers to your food.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Touch Bistro

MAY 18, 2021

When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). That’s because your loyalty program is likely your biggest source of customer data, so you want to make sure you can easily reach everyone in your rewards program.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

BNG Point of Sale

SEPTEMBER 2, 2021

The high turnover nature of these operations tends to result in fewer kitchen staff required, cheaper food and menu items, and smaller retail spaces, than other types of endeavors in the restaurant industry (and indeed other catering businesses). This is a new concept, but one made possible thanks to the abundance of food delivery services.

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

The Restaurant Times

FEBRUARY 19, 2022

Selling pizza almost always necessitates a high level of order customization, and delivery is especially important for many pizza restaurants. Let’s be honest; delivery is the most important thing when you open a pizza hub. Customer Loyalty . Source: Hellenic Hotels. Inventory Management.

POS 52

POS 2022 Loyalty Program Point of Sale 52

QSR Automations

DECEMBER 22, 2023

Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards. Ecommerce online stores have developed CRM into an art form, and restaurants have started to follow suit.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In the future, 34 percent want menu boards that display their loyalty points and coupon offers while 24 percent want a menu board that greets them by name and knows their regular order. Text ordering.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Open for Business

NOVEMBER 21, 2022

It can sync with a loyalty program. People also appreciate being able to place an order and pay for delivery online. In a restaurant that offers catering services, private parties, and events, it can get complicated to organize those special projects. Being in touch with guests builds trust and loyalty.

Technology 147

Technology Front of House Back of House Online Ordering 147

Next Restaurants

FEBRUARY 5, 2020

Are you there to cater to them or is your competitor doing that? People love their food to come right to their door – when asked about the main reasons for using food delivery services, 50% of respondents cited “convenience,” followed by “ease of payment” and then “good customer service”. Reward Loyalty and Referrals.

Loyalty Program 79

Loyalty Program Social Media Food Truck Coupons 79

Black Box Intelligence

NOVEMBER 16, 2021

While one great deal or special may drive restaurant revenue, the reality is most restaurants need a mix of specials, discounts and loyalty rewards to offer a little something for everybody. Restaurant reward programs are well worth the effort. Data shows that loyalty programs are highly valuable.

Guest Recovery 80

Guest Recovery Loyalty Program Email Marketing Customer Service 80

The Restaurant Times

JANUARY 26, 2021

Shake It Off has already set up retail outlets as a part of their master franchise program in Hyderabad and Chennai. The brand observed a high volume of orders coming at late night in cities like Delhi where the night food delivery regulations are not stringent.

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

The Restaurant Times

APRIL 27, 2021

Especially in the times of COVID-19, with online deliveries on a surge, technology can play a crucial role in bridging the gap between customer expectations and restaurants. . The rise of food aggregators like Talabat, NowNow, InstaShop, or Careem Now across the region has given a considerable boost to the online delivery market in the UAE.

Operations 52

Operations Loyalty Program Online Ordering Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 116

Mobile Ordering Point of Sale Customer Service Loyalty Program 116

The Restaurant Times

SEPTEMBER 16, 2021

These applications offer a wide range of solutions such as accounting software, online-ordering platforms, digital wallets, cloud telephony software, table reservation platforms, loyalty programs, and delivery integration with top online food aggregators, globally. Find the new article here.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Enriches menu selection and caters to health-conscious diners. 65% 65% of customers prefer self-service kiosks. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark diners exclusive access to hot tables with the launch of Premium Access – a new loyalty perk available for frequent OpenTable diners, top photo. Spark Foundry?. ” Hot Table Access.

Sports 153

Sports Point of Sale Entertainment Customer Experience 153

The Restaurant Times

JANUARY 14, 2022

When ghost kitchens first popped up in the restaurant industry, it appeared to be an innovative solution to many obscure problems, such as a limited job market, rising costs, and increased catering overhead. . The biggest challenge of delivering food via a take-away/delivery is to make the food look scrumptious and taste heavenly.

Email Marketing 52

Email Marketing Online Ordering Social Media 2030 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Goliath Consulting

MAY 19, 2020

Catering has grown significantly over the last few years thanks to the widespread demand for this one word: convenience. Whether they be for office parties, conferences, birthdays or weddings, catering profits from the promise of efficiency, safety and most importantly—safe of mind. EXPLORE NEW CATERING VERTICALS. by Bora Kang.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151