Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. consumers being new to ordering meal delivery services (up from 47 percent in March 2021). meal delivery consumer spending.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

EATER

OCTOBER 5, 2020

I’d eaten my fair share of “barbacoa” at Chipotle, where its shredded-beef burrito was my splurge order. But as we reckon with the complicated intersection of social and political structures behind food, we have an opportunity to demand a very different future for fast casual. I thought I did. KFC declined to comment for this story.)

Fast Casual 143

Fast Casual Casual Food Order Consumer Goods 143

Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

Fast Casual 52

Fast Casual Casual Point of Sale Online Ordering 52

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. Use Local Links : Include links to other local sites and directories to help establish your online presence in your local community. What Is Local SEO? More on this in the next topic!

SEO 203

SEO Website Management Email Marketing Online Ordering 203

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For fast-casual and quick-service restaurants—no more lines.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 17, 2023

By restaurant category: 50 percent reported using quick-service restaurants “more” or “much more” 36 percent increased visits to full-service restaurants 39 percent increased visits to casual eateries 39 percent increased visits to breakfast restaurants So who are these frequent users? Hint: rewards help.

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. In fact, according to a report by Bluedot , 86 percent of respondents surveyed said they have ordered directly from a restaurant app since the start of the pandemic.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. 3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

JULY 12, 2023

Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent).

Customer Experience 167

Customer Experience Food Order Fast Casual Consumer Goods 167

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. “The market’s recovered a lot quicker than we thought… I think we’re in for a really good summer.” Older people coming back to the market. foodservice industry. Consumer confidence soaring. People want printed menus.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Restaurant Clicks

DECEMBER 30, 2021

The food scene here also has excellent dishes to offer tourists and locals looking for a tasty meal in a casual, comfortable atmosphere. If you’re looking for the best sushi in downtown Brooklyn, you’ll find it on this list of excellent restaurants, market stalls, and sake bars. Order Online. Order Online.

Fine Dining 111

Fine Dining Fast Casual Online Ordering Front of House 111

Lavu

MARCH 6, 2020

At the heart of restaurant technology for marketing is customer analytics. The three important aspects of improving customer service include customer engagement, digital marketing channels, and customer relationship management (CRM) integration. . Email marketing or reaching out to customers via email. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Foodable

JUNE 19, 2020

Cooper’s Hawk has been able to garner consistent revenue throughout the pandemic via online orders and its wine club , which currently includes over 400,000 members. Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs.

Guest Recovery 52

Guest Recovery Casual Dine-in Fine Dining 52

Restaurant Clicks

SEPTEMBER 19, 2021

Texas Jack’s Barbeque 2Fifty Texas BBQ Smokecraft Modern Barbeque Ruthie’s All Day Hill Country Barbeque Market Cinder BBQ Sloppy Mama’s Barbeque Rocklands Barbeque & Grilling Company Federalist Pig DCity Smokehouse Backyard Smoke Spot BBQ Money Muscle BBQ Fat Pete’s Barbeque Smokin’ Pig DC. Order Online.

Food Truck 104

Food Truck Food Online Ordering Casual 104

Modern Restaurant Management

JUNE 27, 2022

The lower your marketing costs, the more money you can spend on essential things like high-quality ingredients, inviting decor, and of course, fair pay for your employees. Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. Try an Online Form Builder.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Modern Restaurant Management

DECEMBER 16, 2020

“The challenge – and opportunity – for those in the Casual/Midscale category is to be more nimble so that they can also pivot quickly in response to changing circumstances. The company reviews the increase in online search activity for a brand or product in the minutes following an ad airing.

Fast Casual 145

Fast Casual Advertising Casual Online Ordering 145

Modern Restaurant Management

JULY 11, 2023

Customers could find menus online, earn rewards and pay their checks — all with a simple scan. Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations.

Customer Experience 126

Customer Experience Ordering Customer Service Online Ordering 126

Restaurant Clicks

JANUARY 2, 2022

What I love the most, though, is the abundance of fresh seafood and so many restaurants to order it from. Pa’ia Fish Market Front Street Restaurant. View this post on Instagram A post shared by Paia Fish Market (@paiafishmarket). The vibe is casual, and the staff makes you feel incredibly welcome.

Front of House 131

Front of House Website Management Online Ordering Casual 131

Restaurant Clicks

OCTOBER 9, 2021

Order Online. Order Online. The setting is festive, but you can also enjoy a casual date as well. Order Online. Feby’s was a great place to stop by and enjoy fine dining with a casual feel. 821 N Market St, Wilmington, DE 19801 Phone: 302-482-3333 Visit Website. Chelsea Tavern.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

JANUARY 19, 2022

For most successful brands, the way out is clear: become more digital, become more data-driven, operate more efficiently, move the marketing needle. But travel to the same establishment’s suburban or rural locations, and you’ll find counter-based ordering, guests dining in and fully open dining room.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change. .

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace.

2021 191

2021 Email Marketing Online Ordering Advertising 191

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Restaurant Clicks

APRIL 9, 2021

Known as the Neighborhood Neapolitan Pizza restaurant, Pupatella is a casual pizza place that currently offers outdoor dining. Order your pizza or make your reservation early for Pupatella. Order Online. Order Online. Order Online. Order Online. Two unique pizzas to try?

Online Ordering 158

Online Ordering Casual Food Order Dine-in 158

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Restaurant Clicks

DECEMBER 17, 2021

You can also frequent Dumbo’s famous flea markets and food markets to fill up on local eats and search for unique trinkets. If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Order Online.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Restaurant Clicks

SEPTEMBER 8, 2021

This restaurant features the perfect blend between casual and upscale. Order Online. Founded by former banker and avid Star Trek fan Ken Carson, Nexus brewery is an out-of-this-world spot, great for family dining as well as casual meetups. Order Online. Order Online. Order Online.

Brewery 148

Brewery Online Ordering Seasonal Menu Food Order 148

Restaurant Clicks

DECEMBER 16, 2021

Agustin Kitchen TallBoys Culinary Dropout Union Public House Prep & Pastry Signature Grill with Patio Dining Black Bear Diner Tucson Saguaro Corners Restaurant & Bar Five Points Market & Restaurant Prep & Pastry Nook Snooze, an A.M. Order Online. Order Online. Agustin Kitchen. Make a Reservation.

Fast Casual 128

Fast Casual Online Ordering Café Outdoor 128

Modern Restaurant Management

JUNE 18, 2020

This gave rise to a variety of creative solutions including expansion to curated meal kits and market baskets. Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Restaurant Clicks

DECEMBER 23, 2021

A hot spot for students and young professionals, Downtown Brooklyn is overflowing with cute cafés, casual eateries, and hip restaurants. These are some of the best restaurants in Downtown Brooklyn, ranging from casual joints to awesome date night locales. DeKalb Market Hall. Order Online. Order Online.

Online Ordering 128

Online Ordering Fast Casual Back of House Food Order 128

Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

Dietary Restrictions 189

Dietary Restrictions Online Ordering Customer Experience Fast Casual 189