Modern Restaurant Management

JULY 18, 2022

If you’re involved in any aspect of the Fast Casual category, you don’t need me to tell you that labor and distribution issues are real. Staying competitive within your geographic market is vital, especially as the nation struggles with inflation and rising fuel costs. They are absolutely your most valuable resource.

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Fast Casual Supplies Casual Franchising 493

Modern Restaurant Management

DECEMBER 19, 2024

When customers can pay quickly and without friction, it enhances their experience and shortens wait times, leading to improved customer satisfaction—particularly in fast-casual settings where speed is essential. According to Statista , the global online food delivery market size was valued at $151.5

2025 447

2025 Loyalty Program Mobile Ordering Online Ordering 447

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. As brands struggled to survive in the earlier part of the pandemic, the acquisition market was ripe for bargain hunters.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

APRIL 14, 2025

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. To delve more deeply into the results, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, Tillster’s chief marketing officer. The survey of 1,500 U.S.-based

Loyalty Program 332

Loyalty Program 2025 Fast Casual Mobile Ordering 332

Modern Restaurant Management

DECEMBER 31, 2024

Fast Food Flavor Report Fast food brands and restaurants are scratching their heads trying to figure out what flavors are a bonafide trend and which are just a fleeting fad. ” The food and beverage industry is faced with this demand, yet there are very few pickle-flavored sauces actually available in today’s market.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

NOVEMBER 25, 2024

Although dynamic pricing is a staple in industries like travel and hospitality, its application in fast food is uncharted territory. The findings reveal critical insights into how dynamic pricing impacts customer behavior and what strategies might retain loyalty in a competitive market.

Pricing 446

Pricing Food Airlines Point of Sale 446

Modern Restaurant Management

APRIL 8, 2025

“AI should be introduced where it adds the most value—fast food and fast casual restaurants can benefit from kiosks and automated ordering, while full-service restaurants should focus on enhancing hospitality and personal service rather than automation,” said Fink.

2025 417

2025 Fast Casual Consumer Goods Seasonal Menu 417

Modern Restaurant Management

NOVEMBER 20, 2024

There may be many reasons for this, including the fact that QSRs' fast, casual, and affordable nature may appeal to younger generations and individuals whose eating habits have changed post-pandemic. Not only can this positively impact your employees, but it can also help differentiate your restaurant in a tight labor market.

2025 474

2025 2024 Recruiting Employee Relations 474

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Goliath Consulting

FEBRUARY 8, 2025

He owns several fast-food franchises, including Krispy Kreme and Papa Johns, where he also serves on the board of directors. Additionally, he launched Big Chicken, a fast-casual concept that combines his love for comfort food with high-quality ingredients. Operational Excellence Efficiency at scale drives profitability.

Fast Casual 221

Fast Casual Franchising Sports Franchise 221

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

MAY 15, 2025

For Cody Pepper, CEO of Fast Fresh Brands, iit led him on a mission to make healthy eating accessible to everyone. This experience ignited a fire in him, leading him to leave a successful career in nonprofit and consulting to helm Fast Fresh, parent company of Bee Healthy Cafe and Nature's Table.

Fast Casual 221

Fast Casual Food Franchising Franchise 221

Modern Restaurant Management

OCTOBER 11, 2021

By focusing on niche marketing , your restaurant will flourish. What is Niche Marketing? Before you move forward with a communications strategy, it’s important to know what niche marketing is and why it’s important. A niche market is a smaller segment of people that make up a fraction of a larger market.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

ChowNow

FEBRUARY 12, 2025

This guide will teach you everything you need to know about getting started with restaurant marketing. By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 30, 2025

Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 31, 2025

Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent). percent in November.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Goliath Consulting

MAY 26, 2025

A trendy, fast-casual spot will likely need very different content than a fine dining experience. You want someone who can both capture your brand visually and drive results. Prioritize Brand Fit The best content creators feel like an extension of your team. Ensure their tone, aesthetic, and values align with your restaurants vibe.

Hiring 221

Hiring Social Media Fast Casual Email Marketing 221

Restaurant Business

JANUARY 31, 2025

Sit-down chains are hungry for a piece of the hot fast-casual market. But they havent had much success so far.

Fast Casual 257

Fast Casual Casual Marketing Operations 257

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. The “chicken wars” had captured most headlines in the months leading up to the COVID pandemic, and a crowded field of fast food and fast-casual concepts have made attempts to get into the game.

Franchising 492

Franchising Franchise 2022 Fast Casual 492

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. Marketing Automation to Maximize Team Bandwidth.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. By bringing together CRM data as well as location data, marketers can begin to piece together a more well-rounded picture of their customers and their preferences.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

7 Shifts

OCTOBER 28, 2024

Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies. CAC lets you get a clearer view of how your marketing efforts impact your bottom line. This way, you can attract the right customers at a lower cost.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Restaurant Business

JUNE 20, 2025

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun. Sign up here.

Delivery 157

Delivery Fast Casual Leadership Seasonal Menu 157

Restaurant Business

JUNE 17, 2025

Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. But Tampa-based Greenlane is among a growing number of fast-casual concepts making freshly prepared salads a drive-thru option.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

Restaurant Business

JUNE 6, 2025

But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter. By Heather Lalley on Jun.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

MAY 24, 2022

As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027. Surging Deployment in the Restaurant Industry. Mobile wallet providers offer attractive discounts and cashback to encourage maximum transaction through this digital payment system.

Marketing 508

Marketing Loyalty Program Coupons Fast Casual 508

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

MAY 9, 2025

To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn. They still want fast, friendly, accurate service and they expect tech to support that, not get in the way.

Outdoor 251

Outdoor Mobile Ordering Loyalty Program Fast Casual 251

Qu

JUNE 16, 2025

Enter the “Chief Translation Officer”—the person who bridges IT, operations, and marketing. Chris Demery, the CTO from Blaze Pizza , describes his role as “part translator” for his Marketing and Operations counterparts — ensuring data and systems work for every team, not just tech vendors.

Fast Casual 52

Fast Casual 2025 Casual Loyalty Program 52

Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well. Strategies for Attracting Family Business Given a -2.1

Catering 486

Catering Fast Casual 2024 Customer Service 486

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain.

Operations 227

Operations Leadership 2025 Fast Casual 227

Modern Restaurant Management

MAY 22, 2025

Fine dining venues benefit from understated elegance through embroidered logos on professional attire, while fast-casual concepts can leverage more dynamic graphics and color palettes to reflect their energetic atmosphere. Strategic use of color should inform uniform design decisions.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. This is what has been working for me.”

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MAY 24, 2022

As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027. Surging Deployment in the Restaurant Industry. Mobile wallet providers offer attractive discounts and cashback to encourage maximum transaction through this digital payment system.

Marketing 449

Marketing Loyalty Program Coupons Fast Casual 449

Modern Restaurant Management

OCTOBER 24, 2022

Additionally, grocery stores and markets make up four of the top five food businesses with an increase in inflationary mentions in reviews compared to Q3 2021. For instance, dairy market disruptions make butter and milk more expensive, which are essentials for most dessert businesses.

Fast Casual 455

Fast Casual 2022 Food Supply 2021 455