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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 214
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Cash Will Still Be on QSR Menus

Modern Restaurant Management

Quick-service restaurants pride themselves on the ability to serve up fast, inexpensive casual meals to diners who don’t always have the time to cook. Paying with cash also enables face-to-face interaction between patrons and restaurant employees, a benefit that contactless payments lack. Customers Want Payment Options.

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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Fast Casual. Fast casuals are beginning to take back their customers.

2021 169
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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. How Is Casual Dining Doing? These percentages have held relatively flat for the last four weeks.

2020 195
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MRM Research Roundup: Mid-April 2020 Edition

Modern Restaurant Management

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 192
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MRM Research Roundup: Mid-January 2020 Edition

Modern Restaurant Management

The best performing segments during Q4 (and those that achieved positive same-store sales growth) were family dining, fine dining and upscale casual. Upscale casual also achieved positive sales growth during Q4 but experienced a small dip in sales for the entire year compared with 2018. Looking Ahead.

2020 106
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New Lawsuit Argues Tipped Minimum Wage Violates Workers’ Civil Rights

EATER

If this is the case, however, it would effectively render Darden immune from Title VII lawsuits, given that its employees are barred from participating in lawsuits in the company’s contracts. Former Olive Garden employee Carisa Shade says she experienced another a form of gender discrimination due to her pregnancy.