Casual Employee Relations Loyalty Program 
Modern Restaurant Management
JULY 21, 2025
Among the findings: Eight in 10 (82 percent) plan to increase investments in AI technologies over the next fiscal year, with enhanced customer experience (60 percent), improved restaurant operations (36 percent), and loyalty programs (31 percent) cited as the top desired outcomes. Customer experience is the most common use case.
Modern Restaurant Management
JUNE 27, 2025
Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. The lowest ratings are related to the digital experience, which also shows the most deterioration. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1
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Modern Restaurant Management
APRIL 9, 2025
Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fast casual brands. Financial stability : Franchisees need a solid financial foundation to cover start-up costs and initial marketing efforts.
Modern Restaurant Management
JANUARY 31, 2025
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent during Q4.
Lavu
NOVEMBER 29, 2024
It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. The Kitchen Display System (KDS) enhances communication between servers and kitchen staff, while payroll tools simplify managing employee schedules and payments.
Lavu
JUNE 26, 2025
Only 45% of QSR customers prefer to place orders through employees. Beyond the basics, customers also appreciate the ability to see pricing clearly, including specials or loyalty app pricing seamlessly integrated. With a mobile app that includes a loyalty program, restaurants can retain customers with very little effort.
Paper Chase Accountancy
JULY 9, 2025
Employee benefits are excluded; however, it should also be included in analyzing actual cost associated with total labor cost.” Their financial health often hinges on a strong beverage program and optimized labor. Customer loyalty and promotions are ways to keep COGS in a café within healthy margins.
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