Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Orders come from a multitude of places. Food availability is often in flux. Wait or dwell experiences can be dampened if take-out or remote orders get preference. So, what’s the solution?

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Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. In such a growth-driven market, integrating the latest smart kitchen configurations and streamlined service zones can substantially cut down order time.

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Fast Casual Fine Dining Customer Service Casual 117

Foodable

JULY 6, 2020

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Barron and Dover discuss the evolution of technology and operations in the fast casual industry.

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Fast Casual Casual Operations Consumer Goods 101

Lavu

MARCH 25, 2020

In recent years, fast-casual establishments have dominated the restaurant industry. Customers, especially Millennials, are looking for delicious food at affordable prices. Fast-casual restaurants are adapting to meet the demand of their customers. However, in 2016 this is beginning to change.

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Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent) than they do in casual restaurants (16.5 percent to 8.07

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Modern Restaurant Management

JANUARY 30, 2024

When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Twenty-six percent of the 800 respondents said they ordered more from a QSR in the last month, with 25 percent ordering less. percent YOY.

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2024 Fast Casual Point of Sale 2023 162

7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. Even the finest of fine dining restaurants made a fast casual pivot. Many of them had contactless ordering in place.

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Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

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Fast Casual Casual Fine Dining Technology 52

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Loyalty Reigns Supreme Although consumers may be more selective on where and when they dine out, they still want to frequent their favorite restaurants and access any deals possible.

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Pricing Loyalty Program Mobile Ordering Customer Service 110

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models.

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Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs.

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Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. What is Restaurant Profit Margin and Why Should It Improve?

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Prepare for Changing Conditions. The more you can integrate the better.

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Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. 2020 was a year that the restaurant industry won’t soon forget.

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Modern Restaurant Management

JULY 12, 2023

Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent).

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Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

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2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. As basic as they may seem, crayons bring so much to the table for families in restaurants.

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Fast Casual Fine Dining Casual Consumer Goods 197

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. In fact, surveys show that 56% of people dine out at least twice a week! Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business.

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Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads.

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Mobile Ordering Fast Casual Download Customer Experience 218

Modern Restaurant Management

JUNE 5, 2020

As consumers have come to rely on their cell phones in virtually every aspect of their lives, restaurants should consider letting guests order via mobile rather than at a counter. Contactless Ordering. Even before the pandemic, digital and touchless solutions were starting to become more mainstream in our day-to-day lives.

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Fast Casual Online Ordering Cash Management Mobile Ordering 208

Modern Restaurant Management

DECEMBER 16, 2020

“The challenge – and opportunity – for those in the Casual/Midscale category is to be more nimble so that they can also pivot quickly in response to changing circumstances. . Having real-time data about how consumers are engaging with their ads can help them do that.”

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Fast Casual Advertising Casual Online Ordering 145

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. Today, you’d be hard-pressed to find one.

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Fast Casual Food Food Order Mobile Ordering 107

Restaurant Clicks

JULY 23, 2021

With so many different atmospheres and cuisines to explore, it’s no wonder this city is known for food. But sometimes, dining can be difficult when you have a family. This Philadelphia restaurant serves Jewish and Southern comfort food. Order breakfast, lunch, or dinner at Honey’s Sit n’ Eat.

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Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever.

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Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. I hope the title captures the dual goals of the book.

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Sustainability Book Waste Food Supply 196

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. How to Calculate Table Turnover Rate?

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Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

APRIL 12, 2022

” consumers had other concerns, ranking price fourth behind long wait times, order inaccuracy and poor customer service. When looking at YOY, guests reduced their frequency across all dining segments, with just 21 percent reporting they ordered “more or much more” from a drive-thru than in the past month.

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Pricing Fast Casual 2021 2022 189

Sling

JANUARY 4, 2023

and discuss how it differs from a restaurant and other types of food-service establishments. According to this theory, Russian soldiers used a Slavic word pronounced like “bystry” — which means “quick” or “hurry” — to demand that their food be produced as soon as possible. Table of contents. What is a bistro ? The modern bistro.

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Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. But what if you aren’t the fast-food giants of the world? Further, 97.2

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Loyalty Program Fast Casual Customer Experience Customer Service 212

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

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Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

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Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

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Food Food Safety Front of House Fast Casual 189

MadMobile

AUGUST 11, 2022

From cafes to fine dining, your restaurant concept is the roadmap to the details of your new business. Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants?

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Fast Casual Fine Dining Food Truck Mobile Ordering 52

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues.

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Equipment Customer Experience Fast Casual 2023 117

Restaurant Clicks

JUNE 27, 2021

Finding the best seafood in any city is an absolute must to enhance your dining experiences. From lobster rolls to fresh, flaky fish and fish sandwiches, to fried shrimp and grilled octopus, the options are endless when it comes to ordering seafood. You may also spend a lot of time in search of the freshest seafood in the area.

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