Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Loyalty Program Online Ordering Cash Management Point of Sale 164

SpotOn

MAY 20, 2024

The ubiquity of tips, the prevalence of cash-free payments, and a lack of clarity around service charges have left consumers and operators alike searching for a sustainable solution.  When picking up a takeout order Tipping isn’t expected.  Restroom attendant  $1-5 cash or scan-and-pay tip.

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Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 192

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. What Are The Benefits Of a Restaurant Management System? As a business, you still need a cash register, and every point-of-sale system will include one.

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POS Cash Management Mobile Ordering Loyalty Program 98

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Spotting trends and adding them to your menu can also help you succeed.

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Management Management Small Business Email Marketing 370

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

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Mobile Ordering Customer Service Food Order Online Ordering 122

Modern Restaurant Management

MARCH 16, 2021

With cloud-based, mobile-friendly solutions, the change can be relatively simple, with no cumbersome hard-wiring or expensive new hardware needed. we’ve learned a great deal about the features restaurant operators now find critical to their successful operations: QR-Based, Contactless Ordering and Payment.

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POS Mobile Ordering Online Ordering Cash Management 106

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. For example, extra help might be needed to prepare, deliver, and serve catering. For some, overtime is an unavoidable expense in order to keep the restaurant running.

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Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 200

Mad Mobile

MAY 22, 2024

However, some owners don’t realize they can leverage their bar POS data to make smarter table management decisions. Managing a bar comes with unique challenges. By analyzing daily data, you can identify whether your ordering process is taking too long, bartenders aren’t getting drinks out quickly, or slow payments are to blame.

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POS Bar Mobile Ordering Customer Service 40

Lavu

FEBRUARY 26, 2020

Today, technology is at the helm of on-premise ordering processes. Customers in the restaurant industry can directly place their orders on tableside tablet systems. The new technology also allows servers to enter customer orders on hand-held devices. Tableside Ordering System. Recording payment methods used by each guest.

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Technology Ordering Mobile Ordering Point of Sale 78

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

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2022 Food Supply Back of House Kitchen Safety 170

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Is it your staff?

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The Restaurant Times

SEPTEMBER 1, 2021

Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs. 8 Ways POS Software Remodels The Restaurant Management System.

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POS Management Management Cash Management 52

Restaurant Engine

DECEMBER 9, 2020

The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? You also want to make sure your kitchen is large enough to handle any size of catering order. This means having enough people to handle it.

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Catering Website Management Seasonal Menu Food Supply 113

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Anti-Microbial POS Screens and other device surfaces may be another component of using digital menus (3).

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Kitchen Safety Food Safety Front of House Back of House 139

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. Key features include floor management, customer and inventory tracking, table-side ordering and an offline mode. Booking management, analytics and client knowledge is included, as well.

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POS Delivery Cash Management Point of Sale 60

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Take Orders Does your business need a quick way to record customer orders with little effort? iPad POS systems can run on just an iPad.

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POS Point of Sale Mobile Ordering Cash Management 60

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. What is restaurant point of sale (POS) software? Flexibility.

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Point of Sale Cash Management POS Franchise 113

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. As a restaurant owner, you cannot let your customers wait in line for hours and hours or pressure staff to somehow manage customer expectations. Point of Sales (POS) System .

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Technology Operations Point of Sale Mobile Ordering 52

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

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2021 Point of Sale Food Safety Kitchen Safety 135

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

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Point of Sale Front of House Mobile Ordering Back of House 78

Mad Mobile

FEBRUARY 13, 2024

You’ve finally settled on a tableside ordering system to streamline your restaurant systems. Today, we share some best practices and tips for training your staff to use an iPad POS ordering system like CAKE’s tableside solution. Of that time, 25% is spent taking an order and 19% taking payment. Picture this.

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Modern Restaurant Management

FEBRUARY 4, 2020

Having served as the company’s Chief Operating Officer, Wyatt will oversee a newly created “Office of CEO” that includes Chief Financial Officer Caryn Doyle and Chief Administrative Officer and General Counsel Randy Miller. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation.

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Online Ordering Hospitality Leadership Design 108

Lavu

FEBRUARY 28, 2020

In fact, the demand for online restaurant ordering continues to grow among restaurant consumers. Restaurant owners and managers consistently look for solutions that allow customers to place orders online and have food delivered fast. Specifically, online ordering and delivery is gradually becoming a norm among restaurants. .

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Online Ordering Delivery Ordering Point of Sale 85

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.

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Food Safety Kitchen Safety Small Business Employee Relations 233

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. This guide outlines some key considerations to make as you make the shift to Takeout and Off-premise dining service: Setup your menu right, and get the right staff. We have some instructions available to assist.

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Operations Online Ordering Mobile Ordering Website Management 52

Kounta

JANUARY 9, 2020

This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. Trend 1: Cash me if you can — cashless society will reach greater heights. Turning point: calling time on cash — Commonwealth Bank of Australia. This includes accounting, staff management, marketing initiatives, and more.

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Hospitality Cash Management Influencer POS 98

The Restaurant Times

OCTOBER 24, 2021

Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. The food ordering market in India is expanding at a CAGR of 16% to reach $17 billion by 2023 as per DataLabs by Inc42. This will aid in the seamless administration of customer orders.

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Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Restaurant Times

SEPTEMBER 30, 2021

After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant. However, translating one’s concept of a friendly neighbourhood mobile diner into a thriving business is no easy task. .

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Food Truck Food License Mobile Ordering 52

EATER

JUNE 29, 2022

As she waits for her four pieces of fried chicken and a biscuit, a teenage boy hustles through the door, places his order, and sits on the edge of a bench seat, tapping his foot and singing under his breath. The next kid in line orders and pays for an ice cream. The boy freezes. Nevermind, you pay later,” the cashier says.

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Franchise Franchising Cash Management Food Order 98

Harbor Touch

OCTOBER 29, 2018

Mobile Payments. It is no point stating that beyond the use of credit cards and the payment of cash the restaurateur has got to incorporate the use of mobile payments into the operations of the business outfit. Mobile payments are speculated to be one of those areas that would be a top R & D project in the years to come.

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Technology Mobile Ordering Transportation Customer Service 60

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

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Food Mobile Ordering Online Ordering Food Order 144

iTab POS

NOVEMBER 8, 2018

When you run a cash-only restaurant, you limit the payment options of your customers, which has a direct effect on your earning potential. By limiting your restaurant to a ‘cash-only’ payment model, you turn away many customers from your doors and effectively miss out on a significant portion of your target market.

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Cash Management Mobile Ordering POS Point of Sale 40

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Cash registers are not as developed as a POS framework and lack a significant number of the capacities and highlights of a cutting edge system. . Gone are the days of handwritten food orders.

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Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

MARCH 30, 2020

To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business. We hope this new solution provides similar support for retailers and grocers to help them safely manage the influx of shoppers.” PARk it™, powered by Ready Software USA Inc.

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Food Safety Food Order Technology Social Media 89

Modern Restaurant Management

JULY 20, 2021

But it’s worth remembering that while some people have cash in their pockets and want to treat themselves, many have been hit financially by COVID-19 and will be more cautious. Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager. People want printed menus.

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2021 Guest Recovery Online Ordering Point of Sale 185