Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

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2020 Online Ordering Point of Sale Fast Casual 180

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. To keep up in a fast-paced industry, restaurants might consider adding a new role, commonly called “profitability strategist,” to the management team.

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Waste Cash Management Point of Sale Inventory 78

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Financial Trends Insights. “As with virtually all industries, the pandemic has greatly impacted fast food.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

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Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” ICV acquired DRH in an all cash transaction valued at approximately $130 million, including the assumption of outstanding indebtedness and transaction expenses.

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Franchise Franchising Customer Experience Customer Service 145

Apicbase

MAY 18, 2022

You don’t have to be Starbucks or Mcdonald’s to win at franchising, but you have to get the basics right. We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. How To Franchise A Restaurant? Where will my franchises be located?

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Franchise Franchising Sustainability Document 52

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

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Online Ordering Hospitality Leadership Design 122

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. With a strong swing towards sustainable restaurants coming, it could well be time to think about how you can make your establishment as sustainable as possible.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

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Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

FEBRUARY 29, 2024

Square , 2024) To respond to this growing demand, 39% of operators plan to use more environmentally sustainable sourcing and operations in 2024. Square , 2024) Get started : Restaurant Inventory Management Software for Multi-Unit Restaurants and Large-scale Catering Operations. of employment in the franchise sector. (

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. ” Franchise Sale to Explode. DoorDash Deep Dish.

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2020 Franchise Franchising Food Order 195

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. A $50 million Investment in The Global Farmer Fund, providing access to capital so coffee farmers can use these funds to strengthen their farms and farming practices to be even more productive and sustainable. ” Drive Kindness.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Rick Camac, Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Ross Franklin, CEO and Founder of Pure Green Franchise. Here are their responses.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

JANUARY 27, 2020

Most people do not want to order in person or by calling if they have an alternative, and by integrating pickup with delivery orders our restaurant partners have a complete picture to more efficiently manage their operations." " Grubhub Ultimate back-of-house Kitchen Display System at Taheni Grill in New York City.

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Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Rocket Fuel

MARCH 2, 2022

In most restaurants, a few key team members typically handle accounts payable management, and there are several processes involved, including: Receiving supplier invoices. Operators can easily do this through simple communication with their management team, and the use of data analytics within their present practices. Keep reading! .

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Cash Management Operations Consumer Goods Inventory 98

EATER

AUGUST 28, 2020

Among the PPP program’s many shortcomings was its failure to reach businesses owned by women and people of color, with enormous sums of money instead being directed to franchise locations of national chain restaurants. Restaurants don’t typically maintain enough cash flow to get through a week of closure, never mind half a year.”.

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Government Cash Management Dine-in Small Business 145

Modern Restaurant Management

JULY 7, 2020

The jobs numbers released last week reinforced that PPP is working by keeping employees on payroll and sustaining millions of small businesses through this time.” Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.”

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Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. This farm has served as a successful model illustrating the place of vertical farms in the sustainable food movement.

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Food Food Supply Fast Casual Small Business 129

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

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Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. ” says John Cocker, FOODWORKS’s president.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. After signing a franchise agreement, owners are operational on the platform within 10 days. Yelp Sees COVID Effect.

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Franchise Franchising Mobile Ordering Kitchen Safety 177

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In theory, it sounds easy. Why Are Metrics Important? That said, let’s dig in.

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Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere. Shake Shack Inc.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Top Trends Impacting QSRs. during the forecast period. Not credit cards.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Andrew Shearer, Cofounder and CEO at Farmshelf.

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2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. and will continue to be managed by Russell Bendel, president and c.e.o.,

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Fast Casual Customer Service Online Ordering Casual 112

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. Menu price changes. Meeting Customer Expectations.

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2020 Mobile Ordering Hotels Food Safety 221