Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

SpotOn

NOVEMBER 21, 2024

For the restaurant industry, it can be challenging to manage. Your restaurant can tap into additional revenue by offering a private dining room for personal gatherings, corporate holiday events, private parties, wine tasting, and special menus. Use the holiday season to grow your loyalty program.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. Promoting new menu items or events.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Willow Creek Winery : Improved customer personalization and seamless event operations.

Loyalty Program 78

Loyalty Program Cash Management Inventory Customer Service 78

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025 221

2025 Loyalty Program 2024 Back of House 221

The Restaurant Group

MARCH 23, 2025

Restaurants that adapt to this digital transformation gain a competitive advantage , broadened customer base , and improved cash flow while keeping up with modern dining trends. This efficient order management ensures a smooth experience every time. Cost Savings By managing orders directly, restaurants can cut out the middleman.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Lavu

APRIL 4, 2025

A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Lavu : Best for ingredient-level inventory tracking and loyalty features. Our system is tailored to streamline bar management, enhance customer experience, and boost overall productivity.

POS 78

POS 2025 Bar Point of Sale 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets. Constantino, our resident food journalist, writes.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 PathSpot Secures Funding. million in a Series A round led by Valor Siren Ventures I L.P.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

OCTOBER 31, 2022

The management team. Management team. Talk about things like foot traffic, day-parts, local events, and what that part of the city looks like in the future. You may want to list out: Team Management. Inventory management systems. Task management tools. Manager Log Books. Outline it in this section.

Point of Sale 397

Point of Sale Back of House Document Download 397

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. Virtual Barbecue Pit. ” Ice is Doing Nice.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Forty-one percent will avoid exchanging cash when dining at restaurants, bars or cafes. Yelp Economic Average. Foot Traffic Dashboard.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

SpotOn

OCTOBER 14, 2024

This can impact your online ordering operation or invoicing for catering or private events. That means many point-of-sale system functions can be completed from anywhere you have cell reception or WiFi, allowing operators to access reports, change menus, and monitor inventory management on the go. How much does POS software cost?

POS 52

POS Loyalty Program Website Management Cash Management 52

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

Point of Sale 88

Point of Sale License Insurance POS 88

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. More Tropical in Colorado. A rebrand (June).

Franchise 275

Franchise Franchising Loyalty Program Book 275

Lavu

MARCH 13, 2025

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. This allows restaurants to make smarter decisions, like adjusting staff shifts, managing inventory, and setting financial goals. This keeps your shelves stocked without tying up too much cash in inventory.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. Slim Chickens continued expansion in Oklahoma, with its newest opening at 6731 Northwest Cash Rd.

Franchise 471

Franchise Franchising Food Fast Casual 471

7 Shifts

JULY 1, 2024

Will you get a discount if you pay for all the supplies you bought in cash? Hire sufficient staff Generally, a bar needs the following key positions to keep its operations running smoothly: Bartenders Bar manager Servers Barbacks Host/Hostess Security Different bars have varying staffing needs.

Bar 221

Bar License Food Supply Restaurant Law 221

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Well over a century ago, the cash register enhanced the shopping experience and served as the hub of in-store commerce.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

MARCH 11, 2025

Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Special events have become a big reason for going out, making unique dining experiences more important than ever. I’m happy to say it’s come back, with people holding big business and social events again.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Bingage

OCTOBER 5, 2019

If all things and planning goes right, opening and managing a restaurant can be very fruitful, Here I am sharing a complete guide on how to make a new restaurant successful. Promotion of a new restaurant is one of the important tasks of the restaurant manager. The customer loyalty program provides valued customers.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Cheetah

AUGUST 17, 2021

In short, restaurant merchandise is one of the most effective ways to directly impact your restaurant’s cash flow and increase profit. These lead to higher engagement with your brand and ultimately, customer loyalty. Especially in face of the current restaurant staff labor crisis , staff loyalty is an important asset.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Restaurant365

JULY 29, 2021

Every industry learned last year that unpredictable external events can turn your business upside down. Increased focus on restaurant loyalty programs or custom mobile apps. Ultimately, managing your vendor relationships is an area of risk management. Here are some tips for CFOs. Evolve, innovate, adapt.

Cash Management 78

Cash Management Point of Sale 2021 Inventory 78

Notch

FEBRUARY 14, 2019

You get a coupon and say, “wow, I’m going to save some cash and remember to use it later,” right? Loyalty programs Loyalty programs are one of the most common restaurant promotions out there. A good loyalty program can turn a one-off visitor into a loyal fan who returns again and again. Do they work?

Specials 75

Specials Loyalty Program Seasonal Menu Point of Sale 75

Black Box Intelligence

AUGUST 5, 2021

To reduce hourly employee churn , implement training programs that make them feel prepared for work, demonstrate that you’re serious about following COVID-19 guidance and offer compensation and incentives to make your business more competitive. Food service managers have an average of less than five years of industry experience.

Recruiting 102

Recruiting 2021 Management Management 102