Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

The Rail

DECEMBER 2, 2024

The global online food delivery market size was valued at USD 221.65 Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. The graph below illustrates how these models interact within the market: 1. credit cards, digital wallets, cash on delivery).

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

MARCH 11, 2025

That led to an employee shortage, especially for high-quality and experienced management positions. People appreciate contactless service and it has become the new norm to order differently than at the front counter of a restaurant with an employee at a cash register. Technology has become a solution in staffing as well.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

SpotOn

NOVEMBER 21, 2024

For the restaurant industry, it can be challenging to manage. Your restaurant can tap into additional revenue by offering a private dining room for personal gatherings, corporate holiday events, private parties, wine tasting, and special menus. Use email and social media to promote gift cards and drive holiday sales.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

7 Shifts

MARCH 10, 2021

This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Marketing is an integral part of every business plan.

Management 370

Management Management Small Business Email Marketing 370

Goliath Consulting

MARCH 2, 2019

What comes to mind when you hear there is an expected surge of over a million possible guests entering your city for a weekend event? But this was Super Bowl LIII – one of the biggest events in the country each year. Restaurant management took employee support roles to help all the new staff feel part of the team. Excitement?

Events 260

Events Cash Management Email Marketing Outdoor 260

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

MAY 5, 2021

All markets within Texas experience negative trends in the week to April 17, following a week of positive trends to April 10. In CGA’s latest COVID-19 Impact study, it was found that 62 percent of American consumers had been out to Bars/Restaurants since their local market re-opened. The Appeal of Coupons and Discounts.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

2025 221

2025 Loyalty Program 2024 Back of House 221

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Choosing this option is beneficial if your restaurant is in a competitive market where people use these apps frequently.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

EATER

OCTOBER 1, 2020

We brought together Tanay Warerkar of Eater NY, James Hansen of Eater London, and Mona Holmes of Eater LA for our Eater Talks event series , to discuss the — very powerful, yet often less visible — role of landlords and rent in restaurants’ survival right now. And while the pandemic rages on, landlords are still collecting rent.

Small Business 326

Small Business Back of House Fine Dining Email Marketing 326

7 Shifts

SEPTEMBER 16, 2024

The goal is to determine the total amount of cash flow that will be available to the new owner after accounting for these types of expenses. These include location, profitability, market trends, and more. Profitability Showing consistent profits and positive cash flow can increase the perceived value of your restaurant.

2024 195

2024 Document Point of Sale Cash Management 195

Modern Restaurant Management

MAY 12, 2020

." In addition to ongoing product donations to local food banks and charitable organizations, US Foods continues to collaborate with restaurants across the country to donate products and logistics support to meal packing events designed to provide much-needed relief to displaced food service workers, first-responders and health care workers.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Paper Chase Accountancy

MAY 21, 2025

They require specialized support that understands the intricacies of fluctuating revenues, high labor costs, and complex inventory management. This volatility makes accurate forecasting and consistent cash flow management incredibly challenging.

Hospitality 52

Hospitality Sustainability Cash Management Hotels 52

7 Shifts

SEPTEMBER 19, 2022

What about managers? Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Among the over 25 sets, manager recognition (or lack thereof) was one of the top three reasons they left restaurant jobs. Back-of-House and Front-of-House.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Well over a century ago, the cash register enhanced the shopping experience and served as the hub of in-store commerce.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Ken Burgin

NOVEMBER 15, 2021

Create a Balanced Wine List – make it smaller than you had pre-Covid; that’s what the new rule of menu marketing is all about. Some imports, some from Australia and some you can call Local – the L-word is magic for menu marketing. Wine List Sales & Marketing Techniques. Manage your Stock for Carrying Cost and Security.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

The Rail

APRIL 4, 2024

Leverage the power of social media, email newsletters, and even traditional signage to communicate your plans. Engaging your guests with updates about your new location, special offers, and perhaps a grand reopening event can turn the relocation challenge into an opportunity to strengthen customer loyalty and attract new patrons.

Bar 130

Bar Customer Experience Email Marketing Customer Service 130

Restaurant Engine

MAY 14, 2025

Its the loyal, returning customers who generate consistent cash flow for your restaurant. With a well-crafted strategy, you can market to your customers on an ongoing basis as well, strengthening the customer relationship. Step #1: Set Goals Like all marketing, your successful loyalty program starts with a clear objective.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Restaurant Engine

DECEMBER 9, 2020

The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? When you have customers put down a deposit, you have a healthy cash flow to order what you need. Hire a catering manager. Tips for Catering.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Deliverect

JULY 24, 2020

Is it limited to taking payments and orders, or does it also provide inventory management, a reservations system, kitchen and shift management tools? It’s becoming increasingly important to have a system in place to handle delivery orders and manage the driver or customer pick-up process. Inventory management tools.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Harbor Touch

JULY 8, 2020

2 – Marketing Through Social Media. Depending on the nature of your restaurant, you may be used to some local, in-person marketing tactics. Much of this can be done through email, but this is not a particularly organized way to operate in 2020, and at times it’s less convenient than some file-sharing alternatives.

Social Media 78

Social Media Email Marketing Cash Management POS 78

Next Restaurants

MAY 26, 2020

If you want to familiarize with the new restaurant marketing landscape post-COVID-19, PosterMyWall is hosting a webinar with Daniel Woodman , a senior marketer with a knack for helping small businesses flourish, to talk about what restaurants can do stay relevant on re-opening, and to tackle the many novel challenges they will face.

Webinar 88

Webinar Social Media Food Safety Cash Management 88

The Food Corridor

MAY 7, 2020

Artisan producers, bakers, and caterers are also struggling with events and farmer’s markets not taking place, so many are looking to online channels and setting up ecommerce stores to sell their products. And keeping things in-house also allows you to keep control of your guest relationships and data for future use in marketing.

Delivery 98

Delivery Online Ordering Food Email Marketing 98

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Customer habits have also shifted after the pandemic.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Indoor Media

AUGUST 22, 2020

It’s completely FREE with access to features like Page Insights and Publishing tools to help you manage your page. You can use an image of your store, products, or current marketing campaign for the cover photo. You can include everything from your business description to how readers can contact you via phone, website, or email.

Email Marketing 78

Email Marketing Customer Service Website Management Cash Management 78

Open for Business

MARCH 1, 2023

A general manager might also wear a restaurant’s sommelier hat. They handle all the cash and credit card transactions that happen at the bar and, with help from barbacks, they need to keep the bar organized and clean. The cashier runs the cash register, processes payments, and interacts with customers.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Black Box Intelligence

MARCH 10, 2020

Restaurant companies held on to most of their managers. Of those employed back in January, on average 75% of restaurant managers remain actively employed today. A few companies are planning to stop receiving cash and some even plan to discontinue the use of physical credit cards. Key Insights – May 6, 2020. .

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

The Restaurant Times

NOVEMBER 17, 2022

The market has changed regarding what people spend their money on in recent years. Since 2005, sales of food services and drinking places have nearly tripled as customers have changed their focus on where they spend their cash. . How To Successfully Do Pop-up Marketing. Start Marketing at Least 7 Months in Advance.

Marketing 52

Marketing 2023 Email Marketing Social Media 52

Next Restaurants

OCTOBER 9, 2019

Otherwise, you’ll miss out on a huge market and wind up with disappointed guests. If it’s time to upgrade to a modern point-of-purchase system that improves your guests’ experiences, consider these key features: Mobility Streamlined ordering Refined business workflow Customer and management metrics. Restaurant Inventory Management.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. Shifts in the real estate market can raise rent. At the end of the shift, the manager would then inspect the contents of the food box. But the margin for the full-service restaurants was even skinnier—at 1.8%.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Social Media 78