7 Shifts

NOVEMBER 22, 2021

Customer Analysis : discuss the types of customers you will attract and serve. Management Team : document your team and why they have the experience and expertise to make your restaurant a success. Appendix : include any supporting information in the appendix of your business plan. Meet a Bank Lender.

Document 393

Document Cash Management Small Business Take-out 393

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Restaurant Task Management.

Technology 370

Technology Front of House Social Media Back of House 370

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” A bulky or slow legacy system will prevent your business from creating a positive customer experience, so keep up with the business world as it changes. Personalized experience Enhanced outreach.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. With features like automated scheduling, time tracking, and analytics reporting, labor management software can help your restaurant reduce its labor costs.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

SpotOn

MAY 28, 2024

  Tech for the Ages As for how Americans tip, all industry workers agree that cash is best, with 95% of those 65+ ranking cash as their top preference over credit card tips and digital apps like Venmo. 86% of 18-24-year-olds also ranked cash as their preferred method, with all other age groups falling between the two.

Cash Management 59

Cash Management Point of Sale Customer Service Technology 59

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

Modern Restaurant Management

JUNE 9, 2022

Understand customer cravings and business needs through data. Consider tapping into the treasure trove of customer information your POS platform contains. For instance, use spend and non-spend data to gain deeper insight into what guests value so you can focus efforts on driving repeat visits with customized loyalty offerings.

Front of House 196

Front of House Point of Sale POS Cash Management 196

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

Cash Management 173

Cash Management Mobile Ordering Fast Casual Employee Relations 173

7 Shifts

OCTOBER 20, 2022

Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Recommended Reading: Tip Pooling Tools to Easily Manage Tips at Your Restaurant. Managers that have the authority to fire employees cannot be included. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Customer service training Customer service is the cornerstone of hospitality.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

AUGUST 4, 2020

Nowadays, though, owners and managers unable financially to bring back their full complement of staff are relying on the technology to facilitate almost everything with a food order, except make it. A survey by marketing firm Impact found that 54% of customers who had a negative purchase experience share it with at least five other people.

Cash Management 198

Cash Management 2003 Mobile Ordering Customer Service 198

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. In the restaurant industry, many operators have experimented with service charges or tip pooling instead of the traditional tip.   While each restaurant has its own policy, you can still make informed decisions.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

7 Shifts

OCTOBER 31, 2022

A business plan should include information on your target market, competition, business model, marketing strategy, and financial projections. The management team. Management team. Include a headshot, quick bio, and list of relevant experience. Who is your target customer? Section 2: Company description.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

NOVEMBER 21, 2022

This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 Some implemented loyalty programs to promote recurring customers. Invoice processing, ordering, food cost management, and analysis are a time consuming, but necessary evil.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) The Best Restaurant Inventory Management Software. Choose The Right Inventory Management System. avocados in the stock room.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Stay informed about industry standards and ensure that your offerings remain competitive. This can free up your employees to focus on providing excellent customer service.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

JANUARY 26, 2021

With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences.

2021 370

2021 Front of House Social Media Back of House 370

Crunchtime

FEBRUARY 7, 2024

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Manager, Mercato Italiano. Create an experience. What will your atmosphere and experience be?

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Instead, you can reach a compromise in your menu.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Culinary Cues

AUGUST 28, 2020

Send out information about your current offerings and your future plans through effective email blasts. Remember all of those exciting things that you did to draw customers in when business was great? FIND WAYS TO MAINTAIN THE EXPERIENCE. Engage in social media even more than before – post positive info daily. CREATING A BUZZ.

Social Media 438

Social Media Communication Loyalty Program Training 438

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

SpotOn

MAY 14, 2024

SpotOn, as one of the leading software and payment companies in the field, has become a favorite among managers, restaurant operators, and staff thanks to our personalized customer service, competitive money value, and range of tools designed to help any restaurant succeed. Customer service 4.3 overall user rating. Features 4.3

POS 52

POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228

ChefMod

MAY 13, 2024

AP automation solutions specifically designed for hospitality help restaurant owners optimize their purchasing process, recipe management, inventory, analytics, GL mapping, and visibility into expenses across all suppliers. Accounts Payable (AP) Automation simplifies and streamlines the management of your company’s outgoing expenses.

Cash Management 40

Cash Management Inventory Audits Management 40

BNG Point of Sale

OCTOBER 15, 2021

The terms cash register and point of sale system are often interchangeably used. But there are many advantages of a point-of-sale system, over cash registers, as a company management solution. A POS helps retailers save time and money and allows them to focus on their customers.

Retail 52

Retail POS Cash Management Point of Sale 52

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Future Food

OCTOBER 5, 2021

However, creative food and hospitality operators have managed to innovate, stay agile, plan for the end in sight and have reinvented their business in order to prepare for the huge demand that has been building up and will let rip once the lockdowns end.

Food 144

Food Café Customer Service Communication 144

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Hot Schedules

MAY 25, 2021

Software Engineering Manager. Over the years, the team has worked alongside counterpart teams in the US and Singapore, all while growing the team and its IP to cover all functional areas of MacromatiX, including vendor integrations, portals, offline systems, store-level Biometrics, and all areas of customer and system support.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148