Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

Cash Management 173

Cash Management Mobile Ordering Fast Casual Employee Relations 173

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Stay informed about industry standards and ensure that your offerings remain competitive. This can free up your employees to focus on providing excellent customer service.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

AUGUST 4, 2020

Technology such as kiosks and mobile apps increasingly had become cornerstones of the new business model prior to the outbreak. Nowadays, though, owners and managers unable financially to bring back their full complement of staff are relying on the technology to facilitate almost everything with a food order, except make it.

Cash Management 199

Cash Management 2003 Mobile Ordering Customer Service 199

SpotOn

MAY 14, 2024

SpotOn, as one of the leading software and payment companies in the field, has become a favorite among managers, restaurant operators, and staff thanks to our personalized customer service, competitive money value, and range of tools designed to help any restaurant succeed.

POS 52

POS Point of Sale Customer Service 2024 52

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Crunchtime

FEBRUARY 7, 2024

As businesses grow and open more locations, developing these standard restaurant operating procedures (SOPs) becomes infinitely more critical in order to run an efficient and profitable business. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more information, visit: sba.gov/paycheckprotection. “The post-COVID dining experience will no doubt be different.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It has also brought contactless ordering and payment to the fore, especially as restaurants prepare to reopen with new sanitation and distancing measures in place. Inventory management tools.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JUNE 19, 2020

Data shows that a large part of the consumer experience has extended beyond the four walls. Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. putting cravable food on top of customers minds just before they start their lunch search.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. It’s called Mobile POS. This article examines how Mobile POS improves business operations. What is Mobile POS? What is Mobile POS?

Retail 52

Retail POS Mobile Ordering Cash Management 52

Lavu

FEBRUARY 26, 2020

Technology is constantly changing and revolutionizing the way restaurants meet customer needs. Gone are the days when servers would approach a customer with a pen and paper. Today, technology is at the helm of on-premise ordering processes. The new technology also allows servers to enter customer orders on hand-held devices.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Hot Schedules

MAY 25, 2021

Software Engineering Manager. Over the years, the team has worked alongside counterpart teams in the US and Singapore, all while growing the team and its IP to cover all functional areas of MacromatiX, including vendor integrations, portals, offline systems, store-level Biometrics, and all areas of customer and system support.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Is it your staff?

FOH 78

FOH Mobile Ordering BOH Front of House 78

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Cash register/drawer. Touchscreen terminal.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager. Visits at P.M. People want printed menus.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. It can then alert wait staff when orders are ready.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Mad Mobile

FEBRUARY 13, 2024

You’ve finally settled on a tableside ordering system to streamline your restaurant systems. The staff is frustrated, the customers are annoyed, and don’t get us started on the back of the house! Today, we share some best practices and tips for training your staff to use an iPad POS ordering system like CAKE’s tableside solution.

POS 40

POS Training Management Management 40

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Xtra Chef

SEPTEMBER 14, 2020

The updates are now live for all xtraCHEF customers. This product release includes the debut of Waste Tracking for Inventory Management users, updates to xtraCASH and Sync, and some new features to look for in the Vendor Hub and Purchasing & Ordering Management. Inventory Management users, meet Waste Tracking!

Waste 88

Waste Cash Management Online Ordering Inventory 88

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? And do you have space to put orders before they are delivered or picked up?

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Kounta

JANUARY 9, 2020

Trend 1: Cash me if you can — cashless society will reach greater heights. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time. But what’s in store for the industry in 2020?

Hospitality 98

Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

FEBRUARY 4, 2020

. “The fun has returned in multiple ways, from investments in our workforce to our fresh new marketing and messaging, to more contemporary recipes, to delivering an entirely new, more compelling experience for guests that has dramatically improved satisfaction levels. PPX Hospitality Launches. ” P.F.

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering Excellence.

2021 179

2021 Loyalty Program Retail Online Ordering 179

iTab POS

NOVEMBER 8, 2018

Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers. When we talk about customer service, a big part of that is opening your business to as many customers as possible and the best way to do that is providing multiple payment options.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Cash registers are not as developed as a POS framework and lack a significant number of the capacities and highlights of a cutting edge system. . Gone are the days of handwritten food orders.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. Customers have been really generous."

Online Ordering 116

Online Ordering Insurance Mobile Ordering Website Management 116