7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

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Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

SEPTEMBER 29, 2022

Customer satisfaction is always the top priority in the hospitality and restaurant industry, so it's essential to know how to handle aggressive customers in a way that will diffuse the situation and leave the customer satisfied. Learning how to respond to an aggressive customer is a crucial step for any restaurant owner.

Cash Management 192

Cash Management Customer Service Food Safety Restaurant Law 192

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. If not, the restaurant must make up the difference. Table of Contents.

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Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

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2020 Hiring Cash Management Education 335

Modern Restaurant Management

JULY 7, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The Affordable Care Act (ACA) “encouraged” hospitality employers to offer health coverage to all full-time employees and not just their managers.

Cash Management 178

Cash Management Healthcare Restaurant Law Hospitality 178

Modern Restaurant Management

MARCH 10, 2021

After a rough 12 months for the restaurant industry, the pending eligibility of workers to get the COVID-19 vaccination shines a brightening light toward the end of the tunnel. Restaurant management must step carefully in proceeding, however, considering many regulations that come into play around workplace wellness program incentives.

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Restaurant Law Cash Management Transportation Information 218

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

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Front of House Back of House Restaurant Law Food Safety 183

Modern Restaurant Management

MARCH 10, 2020

And how are other restaurants and industry insiders responding to this growing health concern? ” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. Eat healthier.” We are trying to be responsible and calm.”

Kitchen Safety 195

Kitchen Safety Food Safety Cash Management Food Supply 195

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. The same goes for any business, any product.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Sling

JULY 1, 2023

If opening a restaurant is in your future, you are undoubtedly excited — and perhaps feeling a bit overwhelmed. We’ll discuss how to navigate the early planning stages, review some essentials to take care of before launch day arrives, and leave you with some tips to keep your restaurant running smoothly once it opens.

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Fine Dining Cash Management Restaurant Law Consumer Goods 78

Lavu

JANUARY 21, 2020

An efficient back-office plays a critical role in the success of a restaurant. As a restaurant owner, being aware of your business’s financial health is an important factor in ensuring that you are not running your business blindly. This includes the revenue of the restaurant, cashflow, inventory levels, and income statements.

Cash Management 78

Cash Management Point of Sale Inventory Information 78

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Be part of the solution; keep your local communities fed.

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Social Media Food Safety Cash Management Kitchen Safety 197

Hot Schedules

JUNE 3, 2020

Focus on what you do best and let us help you with the administrative headaches of managing HR and Payroll. . We have written a lot of blog posts about the unique issues restaurants face when it comes to staffing and payroll. What we know for sure is that no industry struggles more with human resources-related issues than restaurants.

Cash Management 78

Cash Management Audits Restaurant Law Customer Service 78

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system?

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Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system?

Management 195

Management Management Point of Sale POS 195

The Rail

APRIL 4, 2024

This is especially true of restaurants, bars and pubs in the busy cities like San Francisco. Understanding the Landscape of Local Regulations The first step in this relocation adventure is getting to grips with intricate zoning and licensing laws. Keeping a close eye on cash flow during this period is vital.

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Bar Customer Experience Email Marketing Customer Service 52

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers. As restaurant owners search for solutions, many are turning to automation and other technology designed to replace humans as a silver bullet.

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Mobile Ordering Customer Service Food Order Online Ordering 110

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. With this guide, we walk you through the key steps to turn your restaurant dream into a successful reality. It’s equally important to study your competition.

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License Email Marketing Front of House Seasonal Menu 78

Restaurant365

JUNE 17, 2020

Your restaurant operations include many different expenses, from food and beverage to utilities. As your restaurant responds to the effects of COVID-19, you need to optimize your restaurant payroll percentage. Your restaurant payroll cost is not fixed and may fluctuate with sales. What is restaurant payroll percentage?

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Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Buzztime Business

FEBRUARY 3, 2021

As of the date of this press release, NTN has received no proposal regarding any potential acquisition or similar transaction from any party, and NTN’s management and board of directors remain focused on closing the proposed merger with Brooklyn and the proposed asset sale to eGames.com.

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Specials Cash Management Point of Sale Document 60

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Buzztime Business

MARCH 1, 2021

The NTN board of directors reiterates the following: The negative impact of the COVID-19 pandemic on the restaurant and bar industry was abrupt and substantial, and NTN’s business, cash flows from operations and liquidity has suffered, and continues to suffer, materially as a result.

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Cash Management Point of Sale Document Employee Relations 60

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. But while limited dining options are available, people have shown an increased desire to help out independent restaurants.

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2020 Loyalty Program Mobile Ordering Fast Casual 192

Aaron Allen & Associates

JUNE 11, 2021

Even if you have a new disruptive technology or the solution to an industry’s most pressing issue, companies often still need someone, like a restaurant advisor, to help them develop new scaling strategies, hire the right employees, and facilitate valuable top-to-top introductions. Unique Industry Insights. Business Model Tune-Ups.

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Point of Sale Cash Management Consumer Goods Technology 59

Next Restaurants

MAY 26, 2020

Even though the COVID-19 pandemic persists across the globe , governments have started easing lockdown restrictions and allowing restaurants to reopen finally. . Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Restaurant’s Offerings. The webinar is on May 28th, 2020 at 4pm ET.

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Webinar Social Media Food Safety Cash Management 89

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

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Back of House Employee Relations Delivery Mobile Ordering 140

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

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2021 Loyalty Program Retail Online Ordering 170

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

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2022 Mobile Ordering Guest Recovery Point of Sale 210

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Easy menu design and setup.

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2020 Management Management Mobile Ordering 117

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As ’s stock price performance.

Mobile Ordering 161

Mobile Ordering Restaurant Law Seating Customer Service 161

Restaurant365

MAY 7, 2020

In adapting your restaurant business for a new short-term normal, keep the following guidelines in mind. Thoroughly sanitize your entire restaurant, especially if you were completely shut down. General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

EATER

MAY 19, 2020

This means that thousands of restaurants, after pivoting to takeout or closing altogether, are now legally permitted to open their dining rooms to customers. Broadly, restaurants are being encouraged — or ordered — to reduce capacity and space out tables, but the exact rules vary from state to state. Cash or credit?

Cash Management 141

Cash Management Fast Casual Fine Dining Food Safety 141

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Today, we’re looking into the common challenges restaurant owners face during the early stages of implementing a tableside POS system.

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Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Fast Casual Customer Service 212