Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 183

Online Ordering Consumer Goods Customer Service Customer Experience 183

Ken Burgin

JULY 17, 2022

Create special deals to fill less popular times: these could be Sunday to Wednesday, or late November. Contact Previous Bookings. Upgrade your Booking System: is a book still adequate, or emailing PDF docs to be filled in and returned? At a minimum have click-and-pay invoices to collect booking payments.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

The Restaurant Times

MARCH 8, 2023

She enjoys reading books on Indian history and exploring the vast cultural heritage of her country. Dipna Anand Co-owner Brilliant Restaurant Dipna Anand co-owns the renowned ‘Brilliant Restaurant’ in Southall, specializing in Punjabi cuisine and South Indian favorites.

Specials 52

Specials 2012 Food Truck Back of House 52

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. Are your customers different in the day than at night?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Increase online orders? One way to keep customers coming back? A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Daily specials. QR codes are here to stay.

Technology 147

Technology Front of House Back of House Online Ordering 147

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Try an Online Form Builder. Restaurant customers do everything from their phones.

Online Ordering 199

Online Ordering Customer Service Fast Casual Recycling 199

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making.

Seating 221

Seating Email Marketing Marketing SEO 221

The Rail

MARCH 21, 2023

By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. QR codes in menu stands can also be used to promote specials, deals, and events, providing an additional marketing opportunity for restaurants.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). This applies to in-person asking as well as online forms. Your staff, too, needs to feel engaged and empowered to do their job quell in order to succeed.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 4, 2021

Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results. Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings.

SEO 224

SEO Website Management Online Ordering Mobile Ordering 224

Modern Restaurant Management

DECEMBER 3, 2020

Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. As well, eGift cards are a flexible option for those who are choosing to do their holiday shopping online this year. The holidays are known to be one of the busiest times of the year for restaurants. Promo Cards.

Loyalty Program 211

Loyalty Program Seasonal Menu Social Media Email Marketing 211

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

SpotOn

FEBRUARY 27, 2024

Blue Canyon Restaurant in Twinsburg, Ohio offers an Easter set menu with items like carrot cake waffles, eggs benedict and avocado toast made to order, alongside a buffet with items like Moroccan lamb meatballs and creamy lemon orzo.  Offer an Easter buffet Buffets are some of the most popular Easter restaurant specials.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Open for Business

APRIL 3, 2023

You can also think about place as where you promote your product—in print, online, or by word of mouth. Use social media often to shout out what makes your restaurant special and get the word out about promotions. Consider putting a coupon code for online orders in your ad so you can measure ROI.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Deliverect

JANUARY 21, 2020

More importantly, make sure your millennial customer can book a table and order food online. Embrace new strategies, processes, and automation technologies in order to stay competitive and deliver a quality experience. While off-premise orders are picking up, many people still love dining out.

Social Media 103

Social Media Online Ordering Email Marketing Workshop 103

Next Restaurants

DECEMBER 2, 2020

Before we dive into some of the more granular reasons it’s important to update your website, let’s remember the big one — online booking. Restaurant traffic from online booking and delivery is booming and keeping your booking and delivery page up to date is a great way to generate revenue. .

SEO 140

SEO Fine Dining Back of House Point of Sale 140

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Restaurant Clicks

DECEMBER 19, 2021

I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew. Personally, I enjoy ordering their Chocolate or Seal Salted Duck Fat Caramel shake with my fries and sandwich. Order Online. Consider ordering their Kimchi Ramen, Mapo Doufu, Pad Kee Mao, or Khao Soi. Order Online.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

The Rail

NOVEMBER 10, 2023

For example, using a campaign type like Google Performance Max can help you utilize Google's machine learning to optimize your campaigns across all Google ad inventories, ensuring you reach potential diners wherever they are online. Facebook and Instagram Ads: These platforms allow for detailed demographic targeting, from age to interests.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. How to Increase Table Turnover and Improve Your Restaurant Table Turnover Rate 1.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

The Rail

APRIL 11, 2024

Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Promote seasonal specials: Highlight limited-time deals like Easter BOGO offers or group discounts. Events and entertainment: Announce live music nights, sports viewings , or other special events. Book Now" vs. "Get 10% Off").

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

7 Shifts

JANUARY 7, 2021

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. Are your customers different in the day than at night?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Yume Food – buy surplus or near use-by-date food from wholesalers through an online marketplace. Event Management & Booking Systems – for Restaurant and Function Venues. Cutlery Polishers.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Open for Business

OCTOBER 4, 2022

Over time, it’s possible to estimate with a high degree of accuracy the number of total covers you’ll have based on reservations on the books. This can prevent over-ordering and limit costly food waste. When all or most of the tables are booked in advance, the approximate revenue you can expect for a given shift isn’t mysterious.

Reservations 78

Reservations Book Waste Online Ordering 78

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. Throwing in personal notes, fun napkins or other little touches to delivery give you something special”. Throwing in personal notes, fun napkins or other little touches to delivery give you something special.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

7 Shifts

FEBRUARY 5, 2021

There’s a wide range of options available that take the entire process online. In his book Setting the Table: The Transforming Power of Hospitality in Business , restaurateur Danny Meyer outlined his low-tech-process of keeping up with his customers’ preferences and things about them to remember and personalize their experiences.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Restaurant Clicks

SEPTEMBER 5, 2021

You can find places specializing in Italian dishes, Spanish dishes, and East Asian dishes, among others. Bitter Ends provides window service to its customers ordering online. You can also place an order for a birthday cake or carrot cake online. Pittsburgh has several international dining options. LeVia Trattoria.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 198

Technology Front of House Back of House Point of Sale 198

Restaurant Clicks

NOVEMBER 29, 2021

Apotheke specializes in creating cocktails in a hole-in-the-wall building. You can make reservations online, and the events coordinator can help you plan any special occasion or party you desire. The bar is open until 2:00 am daily and offers happy hour specials between 4:00 pm and 7:00 pm. Order Online.

Bar 111

Bar Online Ordering Reservations Seasonal Menu 111

Open for Business

NOVEMBER 21, 2022

Increasingly, it isn’t just white tablecloth spots that benefit from letting guests book in advance. Guests dealt with busy signals, double-booked tables, and transcription errors. People can easily view and book available tables online or via an app. Restaurants at every level benefit from reservations systems.

Reservations 78

Reservations Management Management Front of House 78

Tableo

JUNE 26, 2023

Yet in order to keep a loyal clientele and encourage repeat business it’s a hurdle restaurateurs must learn to overcome. Personalise the experience Customers prefer personalised interactions that make them feel special and valued. Provide clients with special discounts or incentives if they have had a bad experience.

Social Media 40

Social Media Customer Experience Loyalty Program Customer Service 40