Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. This will collect post-dining feedback from guests, givingrestaurants comprehensive insights into the guest experience.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

JANUARY 24, 2025

" To learn more about the courses and induction cooking methods, Modern Restaurant Management (MRM) reached out to Chef Chris Galarza, Founder of Forward Dining Solutions LLC and Co-founder of EcoChef, who assisted in Chatham’s induction conversion and who helped design Chatham’s ACF courses.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

JUNE 10, 2021

The long-awaited joy of a bustling dining room has finally returned. We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

ChowNow

JUNE 27, 2025

Restaurant review sites aren’t just for diners—they’re also savvy tools for restaurant operators to gather customer feedback and help control the narrative around their dining experience. But again: how do you know which ones deserve your attention? family-friendly,” “vegetarian options”) 2.

Website Management 195

Website Management SEO Book Customer Experience 195

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 31, 2021

Restaurant management can put some thought into reconfiguring any dining area to make the space feel exclusive and welcoming, not bare or half-empty; this will likely mean the removal of furnishings that don’t allow social distancing. Safety and Normalcy.

Customer Service 474

Customer Service Online Ordering Customer Experience Hospitality 474

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Booking an in-person reservation was a much more immersive experience. meal delivery consumer spending.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. Beyond mobile ordering, restaurant apps support operations in ways that were never available before.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

7 Shifts

JULY 22, 2022

Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

Modern Restaurant Management

JULY 30, 2020

After reopening in May and June, the CDC and state governments provided guidance for inside dining, but even with reduced seating, 73 percent of people are uncomfortable dining indoors at a restaurant. As a result, the industry is seeing a tenfold increase in outdoor seating compared to this time last year.

Outdoor 526

Outdoor Audits Seating Dine-in 526

The Rail

NOVEMBER 22, 2024

Whether you're a seasoned owner or just starting out, these tips will help you elevate the dining experience you offer. Personalized interactions not only enhance the dining experience but also build lasting relationships and help customers to feel more valued, ultimately boosting loyalty in your restaurant.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

MAY 6, 2020

A partition wall created from raw steel and using large sheets of corrugated chicken wire from old factories separates the bar and the main dining room without closing off either space. Niccoletta makeshift wine display was created from old 1950s office cabinets filled with old legal books, wine bottles and votive candles.

Design 563

Design Recycling Dine-in Book 563

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. However, having a strategic and effective digital marketing plan in place allows local restaurants to attract new customers and retain the ones they already have. Can customers find you?

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

ChowNow

FEBRUARY 13, 2025

Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. We then recommend the best companies in each sector so you find the right solutions for your business. A smart reservation and waitlist system can help.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. The blind waitstaff helps the diners find their seats, and then serves them a series of mystery dishes, which the guests taste and guess at in total darkness. But it doesn’t have to be that way.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. Even a casual corner bistro can easily book up. Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence. If you make a reservation, honor it.

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

7 Shifts

OCTOBER 1, 2024

60% of guests who have a positive experience are likely to dine at a restaurant more frequently. High-quality food not only satisfies hunger but also creates memorable dining experiences that customers will want to repeat. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

JULY 16, 2020

Pinterest : If you want to share products, tutorials, or link to downloadable assets (an event-planning guide or recipe book, for instance), you can find plenty of female consumers and foodies on Pinterest. Every day, more than 3.5 billion people sign onto social media to check what’s going on in the world. You also need to engage.

Social Media 505

Social Media Coupons Download Entertainment 505

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Restaurant Clicks

DECEMBER 4, 2021

One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants. So, if you’re thinking of hosting your next work holiday party or special occasion soon, check out my list of the 15 best restaurants for private dining in Charlotte! Dressler’s.

Dine-in 140

Dine-in Website Management Fine Dining Book 140

ChowNow

FEBRUARY 12, 2025

Consumer insights: Beyond the basics, think about why people dine at your restaurant. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it.

2025 195

2025 Marketing Email Marketing Operations 195

Restaurant Clicks

DECEMBER 5, 2021

With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. Best Private Dining in Austin.

Dine-in 135

Dine-in Fine Dining Website Management Book 135

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. In this article: What strategies do you use to motivate and engage your restaurant employees?

Leadership 195

Leadership Management Management Operations 195

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

DECEMBER 1, 2021

Outside of off-premise options, contactless technologies can keep customers safe as they return to dine-in at restaurants. ” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years. Guest Management & Waitlist.

Technology 508

Technology Front of House Back of House Point of Sale 508

EATER

JULY 11, 2022

Between the return of long lines for pastries and increasingly impossible-to-snap-up bookings, the tables are hot, once again. According to data from Yelp , searches for reservations in the first quarter of 2022 were up 107 percent compared to the same period in 2021, and interest in indoor seating is significantly outpacing outdoor dining.

Front of House 245

Front of House Reservations Fine Dining Back of House 245

Restaurant Clicks

DECEMBER 21, 2021

Famous for its beer and Midwestern charm, Milwaukee also has quite a few luxurious private dining options. When I think of private dining, I think of personally customized menu choices that complement one another flawlessly and accommodate everyone in my group or party. Any private dining experience needs to be unforgettable.

Dine-in 134

Dine-in Website Management Book Fine Dining 134

7 Shifts

SEPTEMBER 16, 2020

We know that that person is cute, but you must stay seated with your party. Today we're announcing the winners and showing you how they adapted their operations to survive COVID-19. First Place: Hamburger Mary's Coming in first place is Hamburger Mary's , a drag-themed restaurant in Denver, Colorado. No mingling with other tables.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Restaurant Clicks

NOVEMBER 12, 2021

If you’re planning a special event or want to go out to eat with a large group, you should check out the private dining rooms many restaurants offer. Read on for a list of the finest private dining in Chicago. Best Private Dining Rooms in Chicago. The selection of private dining at Joe’s is what makes it so unique.

Dine-in 138

Dine-in Fine Dining Book Back of House 138

Restaurant Clicks

NOVEMBER 10, 2021

Don’t want to waste hours looking for restaurants booked to the brim? Then, check out my list of the best restaurants offering private dining in Los Angeles. No matter which neighborhood you find yourself in, there’s always a place that enhances your dining experience. Best Private Dining Rooms in Los Angeles.

Dine-in 127

Dine-in Book Fine Dining Seasonal Menu 127

ChowNow

APRIL 11, 2025

Tablets are everywhere in restaurants these days, and with good reason. Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

7 Shifts

FEBRUARY 15, 2022

So he created a universal training manual, his book— The Surprise Restaurant Manager. We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Your smartphone is your restaurant's media center. It's a full-on media company. It starts at the beginning.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

APRIL 25, 2024

As the weather warms and patios come alive, restaurants across the country are gearing up for a summer of outdoor dining. As the outdoor dining boom continues, here is how operators can strategically prepare or update their spaces, operations and offerings. Tock's restaurant partners are leading the charge in this regard.

Outdoor 221

Outdoor Seasonal Menu Seating Dine-in 221

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Does the energy feel flat, and the customers look bored. Seeing those glazed-over eyes is unsettling, and youre starting to think, Maybe its time to shake things up a bit. Maybe hosting an event could pump some new life into your restaurant.

Events 195

Events Seasonal Menu Social Media Customer Experience 195