Kounta

AUGUST 13, 2019

Communicating in person. One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Where people often go wrong is communicating one thing verbally, and another non-verbally. Believe us when we say it’s easier said than done.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. Streamlining the order process reduces errors, improves order accuracy, and enhances overall operational efficiency.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Crunchtime

FEBRUARY 7, 2024

As businesses grow and open more locations, developing these standard restaurant operating procedures (SOPs) becomes infinitely more critical in order to run an efficient and profitable business. Shift change: mid day, what work needs to be done in order to change over to a new team and help them be successful and ready for the next shift?

Operations 78

Operations Audits Cash Management Food Safety 78

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 397

Management Management Email Marketing Point of Sale 397

Touch Bistro

JUNE 2, 2021

In fact, TouchBistro’s 2020 State of Restaurants Report (based on a study conducted prior to the pandemic) revealed that while one-third of operators had plans to adopt restaurant reservation software in the future, 57% were still relying on phone calls and walk-ins to make bookings. Booking Management. Online Access.

Reservations 98

Reservations 2021 Online Ordering Book 98

Restaurant365

NOVEMBER 26, 2019

Near Field Communication (NFC) payments (i.e., User-friendly order management. Picture this: you’ve added a new restaurant management system to optimize labor costs, but because it is so complex, you’ve multiplied your training costs by ten-fold. Mobile app functionality. Streamlined inventory management.

2020 117

2020 Management Management Mobile Ordering 117

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Sling

FEBRUARY 19, 2021

With the growth of mobile technology and cloud computing, those processes and practices are now conducted, almost exclusively, via computer and its associated software (a.k.a. Deciding what form the training will take. Performance management is all about communication. More specifically, it’s about: Communicating expectations.

Management 88

Management Management Employee Relations Recruiting 88

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

Sling

MARCH 21, 2021

If your business is looking for ways to cut costs and gain real-time control of its mobile workforce, fleet management might be the solution. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow. 1) Real-Time Control.

Management 78

Management Management Loyalty Program Hiring 78

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

Sling

MARCH 26, 2023

Tips to make your restaurant schedule great 1) Strive for transparency For businesses large and small, transparency is all about communication. When it comes to business scheduling, communication and transparency can mean the difference between a successful staff rota and one that’s plagued with problems. Instant messaging is another.

Employee Relations 78

Employee Relations Communication Tip Distribution Information 78

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Monica Burton. Vianne recalled using DoorDash first.

Back of House 140

Back of House Employee Relations Delivery Mobile Ordering 140

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 195

Management Management Email Marketing Point of Sale 195

Perfect Daily Grind

AUGUST 11, 2019

But if you don’t have experience with disabilities, impairments, or mobility issues, it’s easy to overlook some features of your coffee shop that can make it unsafe or an unwelcome space for some customers. Evaluate whether your entrance is wide enough to allow a wheelchair or people with other mobility aids to enter. BeanZ & Co.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Touch Bistro

JULY 9, 2021

Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. Restaurants are able to maximize capacity with multiple online booking touchpoints, including your restaurant’s website, web and mobile discovery apps, or even directly through Google.

Reservations 52

Reservations 2021 Website Management POS 52

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchise 92

Franchise Franchising Loyalty Program Book 92

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times).

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Lavu

NOVEMBER 20, 2019

Despite the fact that a distributed representative calendar is explicit to a specific booking period, appropriate arranging requires looking ahead to survey requests for time off and asset supply. Floor management. Bartending. Training. Employees Can Request Shift Coverage Easily Using a Mobile App.

Tip Distribution 60

Tip Distribution Point of Sale Mobile Ordering Take-out 60

Marketman

DECEMBER 21, 2019

Restaurant management systems help automate a multitude of processes including recipe and menu pricing, mobile orders and tip management, customer management and promotions, wastage reports, inventory management, accounting, sales, billing and so much more. Make sure everyone is trained. Understand your management style.

Management 52

Management Management Cash Management Inventory 52

Sling

OCTOBER 6, 2022

Sounds like a tall order, doesn’t it? They could walk, bike, rollerblade, carpool, take the train, or ride the bus. Employees can access Sling anytime from their phones, mobile devices, or desktop computers. Actually, it’s not as difficult as you may think. 7) Green commuting. But the connectivity doesn’t stop there.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Sling

SEPTEMBER 19, 2019

Training costs. This gives you plenty of time to review, tweak, and perfect the hours worked in order to minimize labor costs while still covering all shifts. Rotating shifts give you time to train all your employees without cutting into the high-income hours when your business is busiest. Offer on-the-job training.

Employee Relations 68

Employee Relations Insurance Training Management 68

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Toast Order & Pay. Look no further than Toast Order & Pay. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Your restaurant can be adorned with large and unique posters in order to draw the attention of people passing by. We highly recommend that you train your staff to offer an outstanding level of customer service.

Marketing 61

Marketing 2021 Social Media Website Management 61

Lavu

MARCH 11, 2020

Some of the elements to put into considerations include: Deciding between a legacy system and a mobile system. A legacy POS system includes hardware that’s placed inside your restaurant, while a mobile POS system uses multiple stations that are run via cloud-based software. Choosing a POS system with a variety of features.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. They both went through a management training program. Seated acquired digital event booking platform VenueBook. Peter’s two sons, Pete, Jr. Seated Acquires VenueBook.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192

Modern Restaurant Management

DECEMBER 14, 2020

New resources include Employee Wellness Check Questionnaire guidance, What To Do When an Employee Gets Sick with COVID-19 and COVID-19 Communications Templates to help operators communicate a COVID-19 positive employee or customer. The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Certificates of completion are required.

Mobile Ordering 161

Mobile Ordering Restaurant Law Seating Customer Service 161

Modern Restaurant Management

SEPTEMBER 14, 2021

We look forward to what the next 40 years will bring as we continue to lead the way in our communities.” Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years. Annual DEI Training will be required and provided for judges and committee members. ?

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Given the impacts of COVID-19, many food banks are struggling to meet the increasing needs of their communities as more Americans seek support.

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 134

Kitchen Safety Online Ordering Food Safety Point of Sale 134

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. The Friendship Cafe Opens.

Fast Casual 100

Fast Casual Customer Service Online Ordering Employee Relations 100