7 Shifts

JULY 31, 2020

With real-time labor costs available on the free manager’s mobile app, they knew exactly when they needed to call in extra hands, or cut someone for the night, in order to keep their labor costs in check. Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

OCTOBER 9, 2019

Go Paperless While paper-based loyalty programs have the benefit of giving something physical to the customer to keep, a paperless loyalty program is much more flexible for the customer, allowing them to receive updates and offers over email, a mobile app, or a loyalty card. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Optimize the website for mobile screens. Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Communicate with Customers on Social Media.

Marketing 203

Marketing Email Marketing SEO Social Media 203

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Communicate with guests. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Here’s an overview of what’s available. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Restaurants should consider electronic menus to prevent the spread of viruses.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

DECEMBER 21, 2023

While our full examination of 2023 isn’t in the books, we see greater outcomes across the board for draft programs featuring “variety” that includes a balanced mix of local, regional, and national brands. We must continue bridging that gap through research, communications, and marketing.

2023 123

2023 2024 Insurance Employee Relations 123

Crunchtime

FEBRUARY 7, 2024

As businesses grow and open more locations, developing these standard restaurant operating procedures (SOPs) becomes infinitely more critical in order to run an efficient and profitable business. Shift change: mid day, what work needs to be done in order to change over to a new team and help them be successful and ready for the next shift?

Operations 78

Operations Audits Cash Management Food Safety 78

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. Streamlining the order process reduces errors, improves order accuracy, and enhances overall operational efficiency.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Open for Business

APRIL 9, 2024

For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. Many restaurants build this type of loyalty rewards program into their mobile apps to easily track transactions and dollars spent. Carry that level of personalization through to your communications.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Touch Bistro

JUNE 2, 2021

In fact, TouchBistro’s 2020 State of Restaurants Report (based on a study conducted prior to the pandemic) revealed that while one-third of operators had plans to adopt restaurant reservation software in the future, 57% were still relying on phone calls and walk-ins to make bookings. Booking Management. Online Access.

Reservations 98

Reservations 2021 Online Ordering Book 98

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. OpenTable charges $1 per cover book on the website and $0.25

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. OpenTable charges $1 per cover book on the website and $0.25

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Lavu

JANUARY 31, 2020

Diners benefit from a streamlined booking process that displays available times and provides instant confirmation of bookings, coupled with the ability to communicate specific wants and needs. While your staff enjoys the perks of a transparent system, faster communication, and in some cases, behavior trends. Wait Busters.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Transact

NOVEMBER 26, 2019

The more advanced inventory tools even link to your POS and update your inventory as orders come in, and restock items for you once they hit a threshold. . Tapping the order on a tablet sends it straight to the kitchen, which gives the back of the house a great head start if that’s the first order of a ten-person table. .

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Sling

SEPTEMBER 23, 2019

Working the night shift means working against your body’s natural inclination to turn off certain key functions like consciousness and mobility. You can certainly force yourself to stay awake and mobile, but your body still wants to shut down. A time clock that allows employees to clock in and out using their mobile devices.

Mobile Ordering 141

Mobile Ordering Tip Distribution Website Management Communication 141

Apicbase

MARCH 28, 2024

This person organises tickets and checks orders are going out correctly. Behind – for safety to let someone know where you are All day – the total number of current orders for a menu item. Ticket time is the time it takes to deliver an order to a customer from when it was placed. For example, “You have three chicken all day.”

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 397

Management Management Email Marketing Point of Sale 397

Open for Business

NOVEMBER 21, 2022

To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) That’s just one reason to give guests the ability to book online through a reservation platform. Communicating in advance. Digital ordering.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Create Holiday Meal Kits.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Sling

MARCH 21, 2021

If your business is looking for ways to cut costs and gain real-time control of its mobile workforce, fleet management might be the solution. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow. 2) Transparency.

Management 78

Management Management Loyalty Program Hiring 78

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Vianne once delivered a Starbucks order to one well-known celebrity.

Back of House 144

Back of House Employee Relations Delivery Mobile Ordering 144

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Sling

AUGUST 30, 2021

Regardless of the marketing track you take, be sure to mention such standards as: Increased cleaning Social distancing Mask requirements or suggestions (for both staff and patrons) Contactless payments Mobile apps. Communicate these changes to your clients and customers before they arrive for the smoothest customer experience possible.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

Perfect Daily Grind

AUGUST 11, 2019

But if you don’t have experience with disabilities, impairments, or mobility issues, it’s easy to overlook some features of your coffee shop that can make it unsafe or an unwelcome space for some customers. Evaluate whether your entrance is wide enough to allow a wheelchair or people with other mobility aids to enter. BeanZ & Co.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Your HR department may put employee morale on the back burner in order to address other, more pressing, issues.

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

The Food Corridor

MAY 22, 2020

Many restaurants go further than this, checking each guest’s temperature and requiring every diner to sign a declaration in order to track the spread should a confirmed case be recorded. But they also may be well placed to pick up the slack from other areas of the restaurant business given their flexible mobile nature.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80