Social Hospitality: Restaurants

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Good customer communication is another vital pillar of long-term success in this industry. At the same time, they elevate security on the premises.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

JUNE 10, 2021

We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings. The concept of direct bookings long precedes the digital era in other industries.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

OCTOBER 1, 2022

Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Communicate with Customers on Social Media. Despite the significant number of communication channels, email marketing isn’t as outdated as it may seem. Optimize the website for mobile screens.

Marketing 508

Marketing Email Marketing Social Media SEO 508

ChowNow

MAY 16, 2025

Promote Your App or Rewards Program on Your Restaurant Website If your restaurant has a mobile app or a rewards program, your website should be actively driving signups. Share the value of your rewards program Loyalty programs only work if people know they exist. Loyalty isnt automatic.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

Travel 298

Travel Food Hotels Loyalty Program 298

7 Shifts

JULY 30, 2021

Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location! A press release is a formal message that communicates the information you want to provide about your business to a desired audience. Loyalty programs. VIP programs.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

SEPTEMBER 30, 2020

Whether partnering with a third party or launching your own, it's important to make it as easy as possible for customers to book a table at your restaurant. Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

JULY 29, 2024

At Felipe's Taqueria, they have a "more you learn, the more you earn" program that encourages staff to learn new skills or roles to increase their wages. Communication Preferences The nature of restaurant work makes it an unlikely candidate for the remote revolution — and most employees still prefer some form of analog communication.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Certification 221

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). "As someone deeply committed to spreading a message of acceptance and inclusion, I'm proud to join Pizza Hut and First Book in their mission to increase access to books that represent – and celebrate – all children." A rebrand (June). " Karamo Brown.

Franchising 277

Franchising Franchise Loyalty Program Book 277

Squirrel Systems

MAY 1, 2025

Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. Introduce wine pairings or tasting events with online booking options. Consider: Using event management software to streamline inquiries, bookings, and deposits.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Modern Restaurant Management

MARCH 26, 2021

is donating boneless, skinless chicken breast filets to local Meals on Wheels programs in select markets, providing quality protein critical to senior nutrition that Meals on Wheels programs will cook and deliver to seniors experiencing food insecurity. Chief Communications Officer. From now through May, KFC U.S.

Franchising 431

Franchising Franchise Fast Casual Loyalty Program 431

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Manager Log Book. That's where having an electronic manager log book comes in handy.

Management 195

Management Management Operations Point of Sale 195

Lavu

JUNE 6, 2025

Book Your Free Demo Now How to Determine Labor Cost Percentage To determine the labor cost for a restaurant, you will need to calculate the total amount of money spent on labor (wages, salaries, benefits, etc.) Here are some examples of incentive programs that you can offer employees to help you cut spending: 1.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

MAY 1, 2020

SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty. Check out the e-book for additional details. This includes: Booking and cancellation policies, 74.7

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

FEBRUARY 25, 2020

She has also been recognized on Forbes 30 Under 30, co-authored best-selling book 2 Billion Under 20, and spoken at a number of prestigious events including TEDx, Singularity University, Inc. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero. Women’s Summit, among others. blixr Goes Live.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.

Training 60

Training Management Management Loyalty Program 60

Next Restaurants

SEPTEMBER 3, 2020

For example, a landing page on a restaurant website could aim to get visitors to book a table, buy a gift certificate, order delivery , or reserve the restaurant for their party. For restaurants, that’s following you on social, booking a table, or ordering takeout/delivery. Include Your Restaurant Loyalty Program.

Design 184

Design Loyalty Program Mobile Ordering Online Ordering 184

Social Hospitality: Restaurants

SEPTEMBER 3, 2019

Theories such as The Illusion of Scarcity, Social Proof and Mere Exposure can increase your foot traffic drive profits, and generate essential guest bookings. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. Increased restaurant bookings.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Social Hospitality: Restaurants

OCTOBER 21, 2019

Theories such as The Illusion of Scarcity, Social Proof and Mere Exposure can increase your foot traffic drive profits, and generate essential guest bookings. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. Increased restaurant bookings.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Loyalty programs. Sales is a vanity metric. It makes your ego feel good. Online ordering.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Loyalty programs. Recommended Podcast: The new customer loyalty with Phil Crawford of CKE Restaurant. Press Releases.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JANUARY 31, 2023

Prepare special offers for people ordering online With this busy day, most people won’t even get the chance to book a table. If you have a coupon book, be sure to include this message in the book as well. Recommended Reading: How To Create a Restaurant Loyalty Program + Ideas 7. The possibilities are endless!

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Bingage

FEBRUARY 9, 2023

Personalization refers to communicating with customers at every touchpoint. It allows the creation of personalized data and restaurant-tailored segments of the audience (customer personas) for more meaningful interactions with customers, and effective campaigns thus ensuring customer loyalty. Hyper Personalised Marketing 2.0

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

The Rail

APRIL 11, 2024

According to research by Sopro, over 75% percent of consumers prefer to communicate with brands through email. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It can sync with a loyalty program. Communicate with guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Transparent communication helps manage their expectations and reduces frustration. By leveraging this information, you can encourage repeat business and build loyalty among customers.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174